Publications

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May 1994 (Revised November 1994)
Case

PepsiCo: A View from the Corporate Office

By: Lynda M. Applegate and Leonard A. Schlesinger

Describes the three business segments of PepsiCo (beverages, snack foods, and restaurants). It then explores the competitive environment within each segment and the response of PepsiCo's businesses. It seeks to show how PepsiCo CEO, D. Wayne Calloway, in a very... View Details

Keywords: Business Divisions; Change; Governance Controls; Management Style; Organizational Structure; Situation or Environment; Competitive Strategy; Value; Food and Beverage Industry

October 1998 (Revised September 1999)
Case

Mercedes-Benz in Alabama: Lessons from the Field

By: William J. Bruns Jr., Carin-Isabel Knoop and Anthony St. George

Details the establishment of the Mercedes Benz M-Class plant in Vance, AL. The plant was established as an independent "teaching field" for parent company Daimler Benz. The case reviews the different lessons from the plant and looks at issues going forward,... View Details

Keywords: Mergers and Acquisitions; Banks and Banking; Integration; Horizontal Integration; Business Ventures; Teaching; Organizational Structure; Auto Industry; Alabama

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March 2011 (Revised March 2013)
Supplement

a-connect: In Search of Talent Partners (B)

By: Robert G. Eccles and Penelope Rossano

The a-connect: In Search of Talent Partners (B) case updates company changes since the (A) case. Key updates include leadership and management appointments and organizational changes. View Details

Keywords: Business Model; Selection and Staffing; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Consulting Industry

01 Oct 2013
First Look

First Look: October 1

practicing executives in case learning. The work is built on the foundation of HBS field cases employing the monomyth "hero's journey" classic story structure along with the creation of associated fictional case characters... View Details

Keywords: Sean Silverthorne

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

domestic skills market is far more relevant to the future of American workers than potential job losses through expanded trade with other Pacific-rim nations. Signs of distress The long-term structural decline of American jobs began well... View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

23 Jul 2012
Research & Ideas

Book Excerpt: ‘Talk, Inc.’

conversation, we have attached to each element a word that begins with the letter I. “ organizational conversation replaces the traditional one-way structure of corporate communication with a dynamic process in which leaders talk with... View Details

Keywords: Re: Boris Groysberg

September 2002 (Revised November 2002)
Case

Transformation at the IRS

By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim

Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change... View Details

Keywords: Service Delivery; Service Operations; Organizational Structure; Taxation; Organizational Culture; Transformation; Public Administration Industry; United States

02 Aug 2021
Blog Post

ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

racial injustice in the United States to send shock waves across the globe. But in their wake—and in the midst of a pandemic that has hit communities of color hard—urgent calls for a long-overdue racial reckoning are inspiring innovative approaches to exposing and... View Details

21 Nov 2006
First Look

First Look: November 21, 2006

that future work should develop more precise and context-specific theories to help guide research and practice in disparate task and industry domains. Working paper not available. Why Do Firms Hold So Much Cash? A Tax-Based Explanation... View Details

Keywords: Sean Silverthorne

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

There are, however, important structural offsets: oversight and interventions by government and industry overseers, and most importantly, collateral posting. As we know, in the case of contracts traded on... View Details

Keywords: by Ann Cullen; Financial Services

February 2010
Case

Corporate Strategy at Berkshire Partners

By: Julie M. Wulf and Scott Waggoner

The managing directors of Berkshire Partners, a mid-sized private equity firm, address strategic and organizational challenges in response to turbulent market conditions, rapid firm growth, and the transition of leadership from its founding partners to the next... View Details

Keywords: Private Equity; Management Teams; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Competitive Advantage; Corporate Strategy; Financial Services Industry; Boston

24 Jan 2017
First Look

First Look at New Research: January 24, 2017

performance including population density, financial development, and geographic connectedness. We also explore the impact of social structure measured by slavery and religion. We then profile the characteristics of inventors and their... View Details

Keywords: Sean Silverthorne

01 Jun 2003
News

Male Consumers as Man-of-Action Heroes

products and activities that help them escape the daily pressures of families and careers, in order to become rebels for a day. But in a working paper titled “Man–of–Action Heroes: How the American Ideology of Manhood Structures Men’s... View Details

Keywords: Douglas; Holt; Publishing Industries (except Internet); Publishing Industries (except Internet)

December 2008 (Revised December 2010)
Case

Hema Hattangady and Conzerv (A)

By: Michael L. Tushman and David Kiron

This case describes the evolution of a fast-growing Indian energy firm. It illustrates both leadership change as Hema is evolving as a leader, as well as how organization architecture (culture, systems, incentives, and human resources) is evolving. The case highlights... View Details

Keywords: Change; Decision Choices and Conditions; Leadership Development; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Energy Industry; India