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  • All HBS Web  (4,658)
    • People  (9)
    • News  (1,605)
    • Research  (2,459)
    • Events  (1)
    • Multimedia  (45)
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  • April 1998 (Revised November 1999)
  • Case

Linda Jacober

By: Hugo Uyterhoeven
Linda Jacober is parachuted into a new venture, Mac Direct. Did she inherit the strategic plan of a lifetime or did she board a kamikaze plane? What organizational challenges did she encounter upon her arrival? How well has she done to date and what advice would one... View Details
Keywords: Strategy; Opportunities; Change Management; Leadership Style; Problems and Challenges
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Uyterhoeven, Hugo. "Linda Jacober." Harvard Business School Case 398-120, April 1998. (Revised November 1999.)
  • April 2025
  • Supplement

#FutureFresenius: 'Committed to Life' in 2024 and Beyond (B)

By: David J. Collis, Benjamin C. Esty and Haisley Wert
From February 2024 onward, Fresenius SE & Co. KGaA continued to make progress on the #FutureFresenius transformation that CEO Michael Sen had initiated in October 2022. The company had completed the initial "reset" phase and moved into the "revitalize" portion of the... View Details
Keywords: Corporate Strategy; Finance; Transformation; Leading Change; Health Industry; United States; Germany
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Collis, David J., Benjamin C. Esty, and Haisley Wert. "#FutureFresenius: 'Committed to Life' in 2024 and Beyond (B)." Harvard Business School Supplement 725-415, April 2025.
  • 13 Oct 2020
  • News

Managing Diversity: A Conversation with Dean Nitin Nohria and Professor Emeritus James Cash

  • June 2015
  • Supplement

Generating Higher Value at IBM (A): EPS Forecasting Model

By: Benjamin C. Esty and Scott Mayfield
This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details
Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy
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Esty, Benjamin C., and Scott Mayfield. "Generating Higher Value at IBM (A): EPS Forecasting Model." Harvard Business School Spreadsheet Supplement 215-711, June 2015.
  • May 2000
  • Supplement

GE Compilation: Jack Welch 1981-1999

By: Christopher A. Bartlett
Excerpts of videotaped presentations and interviews with Jack Welch in five different time periods from 1981 to 1999. Welch comments on progress on GE's strategic, organizational, and managerial transformation, and his own role in leading that change. View Details
Keywords: Transformation; Leading Change; Managerial Roles; Organizational Change and Adaptation; Strategy
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Bartlett, Christopher A. "GE Compilation: Jack Welch 1981-1999." Harvard Business School Video Supplement 300-511, May 2000.
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

believe in? Do we have the capabilities to execute that strategy? Is our leadership effective? The conversation has to be collective and public. Successfully realigning an organization with a new strategic direction almost always requires... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 04 Sep 2014
  • News

Red Hat's Jim Whitehurst: How Did I Get Here?

  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

performance to improve, only to be bitterly disappointed. For some reason, the right things still don't happen. Why is change so hard? First of all, most people are reluctant to alter their habits. What worked in the past is good enough;... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 01 Jun 2025
  • News

Making Difficult Decisions: The General Manager’s Job

One of the most essential roles of the general manager is to be the person who can move an organization forward through the most tangled of circumstances, says Professor Amy Edmondson, “where there is uncertainty, different points of view, and high stakes, whether... View Details
Keywords: Jen Mcfarland Flint; Illustration by Peter Arkle; Educational Support Services; Educational Services
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

cites the importance of being open-minded, listening, and recognizing that turnarounds take time. “Instant change is no change,” he says—though the process still requires operating with a sense of urgency. “This is not the last chance... View Details
Keywords: Julia Hanna
  • January 1998
  • Case

Transformation at Ernst & Young, United Kingdom

By: John J. Gabarro and Samantha Graff
Describes a major organizational transformation process at Ernst & Young, United Kingdom, and the events leading up to the first deal since its introduction. Raises questions of leadership, organizational design, and organizational change. View Details
Keywords: Organizational Change and Adaptation; Change Management; Leadership; Organizational Design; Restructuring; Accounting Industry; United Kingdom
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Gabarro, John J., and Samantha Graff. "Transformation at Ernst & Young, United Kingdom." Harvard Business School Case 498-049, January 1998.
  • July 2014 (Revised November 2014)
  • Module Note

Responsibilities to Society: The Capitalist's Contract

By: Karthik Ramanna
Societies face many pressing challenges with serious implications for business leaders. These include pollution and climate change, poverty and income inequality, obesity and public health, and corruption and regulatory capture. This note presents a way of analyzing... View Details
Keywords: Responsibilities To Society; The Capitalist's Contract; Leadership
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Ramanna, Karthik. "Responsibilities to Society: The Capitalist's Contract." Harvard Business School Module Note 115-012, July 2014. (Revised November 2014.)
  • 01 Sep 2008
  • News

Building a Better MBA

mission statements to the contrary, many deans and recruiters complain that MBAs don’t understand the practice of leadership or have sufficient awareness of their impact on others. Reflecting on these findings, Garvin concluded, “Business... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 14 Mar 2019
  • News

The Merchant of Osaka

government is building on communitybased care models across the country—as are foreign governments, from Myanmar to Saudi Arabia. Oishi is an unlikely hero for the country’s health care crisis: a marketing expert pushing to enact sweeping View Details
Keywords: Health, Social Assistance
  • 22 Mar 2023
  • News

Dean Datar Meets with Alumni in Los Angeles

(BiGS), which he described as an interdisciplinary research enterprise that will position HBS as an intellectual hub for examining the most critical issues and opportunities of our times—from climate change and environmental... View Details
  • April 2019
  • Supplement

OTE: Managing in Times of National Crisis (B)

By: Juan Alcacer and Emer Moloney
During the period 2011-2016, CEO and Chairman of Greek telecommunications company OTE Michael Tsamaz guided the company through a much needed transformation with a multi-pronged strategy. View Details
Keywords: Leading Change; Transformation; Strategy; Telecommunications Industry; Service Industry; Technology Industry
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Alcacer, Juan, and Emer Moloney. "OTE: Managing in Times of National Crisis (B)." Harvard Business School Supplement 719-505, April 2019.
  • 19 Feb 2021
  • News

A Playbook for Progress

Skydeck, Adams and Stewart speak with contributing host and fellow alum Chitra Nawbatt (GMP 6) about the transformational opportunity that business has to engage women of color. READ MORE Chitra: Inclusive leadership has been something... View Details
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

were seen as the fulcrum for knowledge toward truth and the advancement of understanding. Were they over-optimistic? It depends on your point of view. Like all entrepreneurs, they were trying to change the world and not content with the... View Details
Keywords: by Martha Lagace; Education
  • 25 Mar 2016
  • News

New Head of MBA Admissions Is 2013 Grad

HBS as program director for 2+2, a deferred admission process for students in college or full-time master’s programs. After graduating from HBS as a Baker Scholar, Losee worked for a year as an HBS Fellow in the Dean’s Office. In that role, he collaborated with the... View Details
  • 01 Oct 2018
  • News

Get Involved

are exemplifying the solutions that you'd like to see. “So, if there's something that you don't like, get yourself involved to try to change it. And you have to demonstrate that change every day in your own... View Details
Keywords: Finance
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