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Show Results For
- All HBS Web
(1,417)
- People (6)
- News (500)
- Research (400)
- Events (4)
- Multimedia (3)
- Faculty Publications (75)
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- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
compelling answer in an unintentional haiku. “Their work is flawless,” she says. “Their quality control is tighter than NASA’s.” The Aesthetic Idol competition The final assignment in “The Business of Aesthetics” requires both an... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
leading research universities, low cost or highly trained labor, and geographic bounty. Understanding how clusters work can help governments develop effective policies for creating them, as well as direct entrepreneurs to the best... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details
Keywords: Martha Lagace
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
When Rory M. McDonald was working on his PhD at Stanford University in 2007, it was the heyday of the lean startup in Silicon Valley. “It seemed like pretty much every week there was some new market category being touted as the next big... View Details
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
Unfortunately, "local" didn't seem to be any better a description of Coke's market space than "global." On March 7, 2002, the Asian Wall Street Journal announced: "After two years of lackluster sales the... View Details
Keywords: by Pankaj Ghemawat
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
individuals in the business, their individual motivation, and their ability to work together harmoniously. Nowhere is the need to work together more important than in the twin customer-facing functions of... View Details
Keywords: by Benson Shapiro
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
software code. In their working paper "Mixed Source," HBS associate professor Ramon Casadesus-Masanell and postdoctoral fellow Gaston Llanes consider scenarios in which theoretical software firms compete through different business models... View Details
- 10 Nov 2015
- First Look
November 10, 2015
workers' capacity for growth, and conduct data-based project reviews. To counter the bias toward action—and the unthinking perpetual motion and exhaustion that ensue—leaders can schedule more work breaks and make time for reflection. They... View Details
Keywords: Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
organizational behavior as a field of study. He was a pioneer in creating a body of work on organization design, leadership, and change in both the private and public sectors. Lawrence’s professional work... View Details
Keywords: by Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/vision-statement-mapping-the-social-internet/ar/1 Working PapersForeign Entry and the Mexican Banking... View Details
Keywords: Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55572 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems By: Baldwin, Carliss Y. Abstract— The purpose of this... View Details
Keywords: Dina Gerdeman
- 04 Dec 2012
- First Look
First Look: December 4
the moral compass to describe individuals' inner sense of right and wrong, we offer a framework to help us understand social reasons why our moral compass can come under others' control, leading even good people to cross ethical boundaries. Departing from prior View Details
Keywords: Carmen Nobel
- 01 Feb 2011
- First Look
First Look: Feb. 1
Through a working agreement with the PGA TOUR, we have obtained access to proprietary "ShotLink" data that pinpoints the location of every shot taken on the PGA TOUR. Using these data, we develop distance-based models for two... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Failure to get that pricing right inevitably leads to decline. You can see examples in businesses like ridesharing. The first player in the space was a company called Sidecar that never was able to figure out the right pricing to drive... View Details
Keywords: by Martha Lagace
- 16 Dec 2014
- First Look
First Look: December 16
more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work... View Details
Keywords: Sean Silverthorne
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
changes in stockouts or rebalances. We observe no evidence of learning or fatigue. Agent-level heterogeneity in the treatment effects shows that the agents who handle substantially more customer deposits than withdrawals benefit most from the intervention. Download... View Details
Keywords: Dina Gerdeman
- 07 Feb 2012
- First Look
First Look: February 7
because the organization's governance structures, problem solving routines, and communication patterns constrain the space in which it searches for new solutions. Such a relationship is important, given that product architecture has been... View Details
Keywords: Sean Silverthorne
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
when they are all working toward the same organizational mission. “It is especially important to create and maintain such spaces of negotiation when it comes to managing trade-offs between social and... View Details
Keywords: by Carmen Nobel
- 24 Jan 2005
- Research & Ideas
Entrepreneurial Hospital Pioneers New Model
roll out a similar model beyond India—maybe even into Europe and the U.S. What's the secret? According to HBS professor Tarun Khanna, the success of the hospital, called Narayana Hrudayalaya, is due to the vision and tireless work of a... View Details