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Show Results For
- All HBS Web
(1,400)
- People (6)
- News (482)
- Research (399)
- Events (4)
- Multimedia (3)
- Faculty Publications (78)
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- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
individuals in the business, their individual motivation, and their ability to work together harmoniously. Nowhere is the need to work together more important than in the twin customer-facing functions of... View Details
Keywords: by Benson Shapiro
- 29 Sep 2015
- First Look
September 29, 2015
contractual frictions play an important role in shaping the integration choices of firms around the world. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49090 How Best-Self Activation Influences Emotions,... View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- First Look
First Look: September 1
Working PapersWhat Should GAAP Look Like? A Survey and Economic Analysis Authors:S.P. Kothari, Karthik Ramanna, and Douglas J. Skinner Abstract Based on extant literature, we articulate a positive theory of GAAP under the assumption... View Details
Keywords: Martha Lagace
- 01 Feb 2011
- First Look
First Look: Feb. 1
Through a working agreement with the PGA TOUR, we have obtained access to proprietary "ShotLink" data that pinpoints the location of every shot taken on the PGA TOUR. Using these data, we develop distance-based models for two... View Details
- 18 Jun 2018
- Research & Ideas
Warning: Scary Warning Labels Work!
only lead people to make healthier choices, but encourage companies to work with public officials for the greater good. “I hope it can inform some of the conversations firms are having with policymakers,” he says. “These firms can respond... View Details
- 04 Dec 2012
- First Look
First Look: December 4
the moral compass to describe individuals' inner sense of right and wrong, we offer a framework to help us understand social reasons why our moral compass can come under others' control, leading even good people to cross ethical boundaries. Departing from prior View Details
Keywords: Carmen Nobel
- 27 Aug 2013
- First Look
First Look: August 27
organizational adoption of practice variants that differ in their degree of customization. Working Papers X-CAPM: An Extrapolative Capital Asset Pricing Model By: Barberis, Nicholas, Robin Greenwood, Lawrence Jin, and Andrei Shleifer... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
mark-plans backfire, consumer preferences shift, or tried-and-true practices fail to work in a new context. So is innovation just a low-odds crapshoot? In The Architecture of Innovation, Harvard Business School professor Josh Lerner-one... View Details
Keywords: Sean Silverthorne
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
leading research universities, low cost or highly trained labor, and geographic bounty. Understanding how clusters work can help governments develop effective policies for creating them, as well as direct entrepreneurs to the best... View Details
- 16 Dec 2014
- First Look
First Look: December 16
more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work... View Details
Keywords: Sean Silverthorne
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
software code. In their working paper "Mixed Source," HBS associate professor Ramon Casadesus-Masanell and postdoctoral fellow Gaston Llanes consider scenarios in which theoretical software firms compete through different business models... View Details
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
changes in stockouts or rebalances. We observe no evidence of learning or fatigue. Agent-level heterogeneity in the treatment effects shows that the agents who handle substantially more customer deposits than withdrawals benefit most from the intervention. Download... View Details
Keywords: Dina Gerdeman
- 07 Feb 2012
- First Look
First Look: February 7
because the organization's governance structures, problem solving routines, and communication patterns constrain the space in which it searches for new solutions. Such a relationship is important, given that product architecture has been... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
workers' capacity for growth, and conduct data-based project reviews. To counter the bias toward action—and the unthinking perpetual motion and exhaustion that ensue—leaders can schedule more work breaks and make time for reflection. They... View Details
Keywords: Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 13 Jul 2010
- First Look
First Look: July 13
Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/vision-statement-mapping-the-social-internet/ar/1 Working PapersForeign Entry and the Mexican Banking... View Details
Keywords: Martha Lagace
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Failure to get that pricing right inevitably leads to decline. You can see examples in businesses like ridesharing. The first player in the space was a company called Sidecar that never was able to figure out the right pricing to drive... View Details
Keywords: by Martha Lagace
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
office architecture on employees’ interpersonal and electronic interactions. Working with co-author Stephen Turban, who was introduced to Bernstein by the late HBS professor David Garvin, their study yielded surprising findings about the... View Details
Keywords: Re: Ethan S. Bernstein
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
when they are all working toward the same organizational mission. “It is especially important to create and maintain such spaces of negotiation when it comes to managing trade-offs between social and... View Details
Keywords: by Carmen Nobel
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
Harvard University Press. Excerpted from Healthy Buildings: How Indoor Spaces Drive Performance and Productivity by John D. Macomber and Joseph G. Allen. Copyright 2020 John Macomber and Joseph Allen. All rights reserved. About the Author... View Details