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  • All HBS Web  (4,934)
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  • February 2007 (Revised November 2011)
  • Case

Esquel Group: Integrating Business Strategy and Corporate Social Responsibility

By: F. Warren McFarlan, William C. Kirby and Tracy Manty
Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China. Identifies a wide variety of social initiatives it has undertaken. View Details
Keywords: Growth and Development Strategy; Corporate Social Responsibility and Impact; Business and Government Relations; Apparel and Accessories Industry; Manufacturing Industry; China
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McFarlan, F. Warren, William C. Kirby, and Tracy Manty. "Esquel Group: Integrating Business Strategy and Corporate Social Responsibility." Harvard Business School Case 307-076, February 2007. (Revised November 2011.)
  • February 2018
  • Article

The Impact of a Surprise Donation Ask

By: Christine L. Exley and Ragan Petrie
Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves over others, they avoid information that may encourage them to give, and they avoid the ask itself. In this paper,... View Details
Keywords: Charitable Giving; Prosocial Behavior; Self-serving Biases; Excuses; Philanthropy and Charitable Giving; Behavior
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Exley, Christine L., and Ragan Petrie. "The Impact of a Surprise Donation Ask." Journal of Public Economics 158 (February 2018): 152–167.
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

effective. Graphic by Blair Storie-Johnson (Source: “The CMO Survey 2017”) Is this ever-increasing focus on social paying off? Forty-three percent of respondents said in the CMO Survey that they have not been able to show the View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • August 2009
  • Case

SK Telecom: Pursuing Happiness through Corporate Social Responsibility

By: Christopher Marquis, Kwang Y. Ryu, Philip H. Mirvis and Bobbi Thomason
Since 2006, SK Telecom has worked to develop strategic corporate social responsibility (CSR) programs that are aligned with its business operations and corporate mission. The case tracks the original assessment process the company went through and successive... View Details
Keywords: Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Corporate Strategy; Telecommunications Industry; South Korea
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Marquis, Christopher, Kwang Y. Ryu, Philip H. Mirvis, and Bobbi Thomason. "SK Telecom: Pursuing Happiness through Corporate Social Responsibility." Harvard Business School Case 410-042, August 2009.
  • 2006
  • Chapter

Social Entrepreneurship: It's for Corporations, Too

By: Dutch Leonard, Ezequiel Reficco, Jane Wei-Skillern and James E. Austin
Keywords: Social Entrepreneurship; Corporate Social Responsibility and Impact
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Leonard, Dutch, Ezequiel Reficco, Jane Wei-Skillern, and James E. Austin. "Social Entrepreneurship: It's for Corporations, Too." Chap. 8 in Social Entrepreneurship, edited by Johanna Mair, Jeffrey Robinson, and Kai Hockerts. Palgrave Macmillan, 2006.
  • November 2013 (Revised March 2015)
  • Case

Massachusetts Pay-for-Success Contracts: Reducing Juvenile and Young Adult Recidivism

By: V. Kasturi Rangan and Lisa A. Chase
The case describes the nature of juvenile recidivism in Massachusetts and explores the potential structure of a privately funded, publicly guaranteed pay-for-success contract. View Details
Keywords: Social Impact Bonds; Pay-for-success; Social Innovation; Juvenile (Prison) Recidivism; Homelessness; Bonds; Social Issues; Public Administration Industry; Massachusetts
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Rangan, V. Kasturi, and Lisa A. Chase. "Massachusetts Pay-for-Success Contracts: Reducing Juvenile and Young Adult Recidivism." Harvard Business School Case 514-061, November 2013. (Revised March 2015.)
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

Innovations, that explores a broader range of strategies by which nonprofits can spread their social impact into new communities. Dees and Anderson plan to continue with conceptual research that will help... View Details
Keywords: by Carla Tishler
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

broader social impact of their products and platforms,” says Luca. In his years at HBS, Luca has focused his research on, among other things, ways to tackle discrimination in online platforms, coming up with... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

the company's bottom line, as well as the environmental or social impacts of one or more of its value chain partners. Theatre 3 encompasses programs targeted at fundamentally changing the business's... View Details
Keywords: by Dina Gerdeman
  • November 2017 (Revised April 2019)
  • Case

Summa Equity: Building Purpose-Driven Organizations

By: George Serafeim
In 2015, Reynir Indahl left top Nordic private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current... View Details
Keywords: Corporate Purpose; ESG; ESG (Environmental, Social, Governance) Performance; Social Impact; Investment Management; Management Practices; Innovation; Voice; Environmental Impact; Private Equity; Social Enterprise; Finance; Capital Markets; Management Practices and Processes; Innovation Leadership; Leadership; Innovation and Management; Entrepreneurship; Mission and Purpose; Value Creation; Financial Services Industry; Norway; Sweden; Scandinavia
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Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Case 118-028, November 2017. (Revised April 2019.)
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

with a commitment to social impact through or alongside their professional careers. Shirley Spence: While our book primarily focuses on the social View Details
Keywords: by Dina Gerdeman; Green Technology
  • July 2007
  • Article

Community Isomorphism and Corporate Social Action

By: Christopher Marquis, Mary Ann Glynn and Gerald F. Davis
Keywords: Corporate Social Responsibility and Impact; Civil Society or Community
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Marquis, Christopher, Mary Ann Glynn, and Gerald F. Davis. "Community Isomorphism and Corporate Social Action." Academy of Management Review 32, no. 3 (July 2007): 925–945. (Read an interview about this paper in HBS Working Knowledge.)
  • 2009
  • Other Unpublished Work

When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details
Keywords: Social and Collaborative Networks
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Gorbatai, Andreea Daniela. "When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia." 2009.
  • 2012
  • Other Unpublished Work

Measuring Shared Value: How to Unlock Value by Linking Business and Social Results

By: Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke and Elizabeth Hawkins
Measuring shared value allows companies to maximize opportunities for innovation, growth, and social impact at scale. This article explains the specific purpose of shared value measurement and offers a step-by-step process and pragmatic approaches to measurement with... View Details
Keywords: Society
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Porter, Michael E., Greg Hills, Marc Pfitzer, Sonja Patscheke, and Elizabeth Hawkins. "Measuring Shared Value: How to Unlock Value by Linking Business and Social Results."
  • Article

The Social Contract Model of Corporate Purpose and Responsibility

By: Nien-he Hsieh
Of the many developments in business ethics that Thomas Donaldson has helped pioneer, one is the application of social contract theory to address questions about the responsibilities of business actors. In Corporations and Morality, Donaldson develops one of the... View Details
Keywords: Corporate Social Responsibility and Impact
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Hsieh, Nien-he. "The Social Contract Model of Corporate Purpose and Responsibility." Business Ethics Quarterly 25, no. 4 (October 2015): 433–460. (DOI: 10.1017/beq.2016.1.)
  • 17 Aug 2006
  • Working Paper Summaries

Unfinished Business: The Impact of Race on Understanding Mentoring Relationships

Keywords: by Stacy Blake-Beard, Audrey Murrell & David Thomas
  • 2010
  • Working Paper

The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan
Leaders of organizations in the social sector are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. We review the debates around performance and impact, drawing on three literatures: strategic philanthropy,... View Details
Keywords: Development Economics; Philanthropy and Charitable Giving; Leadership; Corporate Social Responsibility and Impact; Performance Expectations; Nonprofit Organizations; Social Issues
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Ebrahim, Alnoor, and V. Kasturi Rangan. "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010. (Recipient of 2010 Academy of Management, Public and Nonprofit Division, Carlo Masini Award for Innovative Scholarship runner-up prize; and, selection for the Best Papers proceedings.)
  • April 2010 (Revised September 2011)
  • Case

The Dannon Company: Marketing and Corporate Social Responsibility (A)

By: Christopher Marquis, Pooja Mehta Shah, Amanda Elizabeth Tolleson and Bobbi Thomason
At the end of 2009, The Dannon Company was considering pro actively communicating its CSR efforts to consumers. With the strong connection between Dannon's production of health foods and its commitment to health and nutrition-based CSR activities, communicating these... View Details
Keywords: Decision Choices and Conditions; Nutrition; Marketing Communications; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Risk and Uncertainty; Natural Environment; Food and Beverage Industry
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Marquis, Christopher, Pooja Mehta Shah, Amanda Elizabeth Tolleson, and Bobbi Thomason. "The Dannon Company: Marketing and Corporate Social Responsibility (A)." Harvard Business School Case 410-121, April 2010. (Revised September 2011.)
  • Research Summary

Overview

Chu's research is focused on business and low income sectors, particularly in the use of commercial platforms to deliver what has traditionally been considered public responsibilities. In the last three decades, business models have emerged to meet the underserved... View Details
Keywords: Impact Investing; Microfinance; Base Of The Pyramid; Role Of Profit And Social Impact; Private Sector Development; Emerging Markets; Business Ventures; Health Care and Treatment; Management; Social Enterprise; Strategy; Financial Services Industry; Banking Industry; Health Industry; Latin America; North and Central America; Asia; Africa
  • 24 Apr 2023 - 27 Apr 2023
  • Conference Presentation

Diversity, Equity, & Inclusion: The Paradoxical Effect & Impact on Security

By: J. Carlos Vega, Hise O. Gibson, Nicole Gilmore and Larry Whiteside Jr.
Diversity, Equity, & Inclusion (DEI) is necessary to create the world class teams we need to defend against advanced threats and adversaries; however, the approach that most take often fails spectacularly. The panel challenges the current practices, the failings, and... View Details
Keywords: Diversity; Cybersecurity; Corporate Social Responsibility and Impact
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"Diversity, Equity, & Inclusion: The Paradoxical Effect & Impact on Security." Paper presented at the RSA Conference, San Francisco, CA, USA, April 24–27, 2023.
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