Publications

20 Dec 2004
Research & Ideas

How an Order Views Your Company

into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps... View Details

Keywords: by Sarah Jane Johnston

August 1996 (Revised December 1999)
Case

J Boats, Inc.

By: Robert L. Simons

During the 20-year evolution of a family-owned, entrepreneurial sailboat company, two founders leverage their design and marketing skills to build one of the most recognized brands in the recreational boating industry. The founder then considers management succession... View Details

Keywords: Corporate Entrepreneurship; Family Business; Risk Management; Financial Management; Leveraged Buyouts; Brands and Branding; Competitive Strategy; Capital Markets; Valuation; Shipping Industry; Shipping Industry

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

capacity to fulfill the high volume of orders is going to be challenging for many retailers and third-party logistics companies. Some companies like Walmart are adding pop-up centers for online orders inside the distribution centers that typically View Details

Keywords: by Danielle Kost; Retail

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

Schinecker, CEO of Roche Diagnostics, leads a company that received the FDA’s first emergency use authorization for a commercially developed COVID-19 test on March 13. Roche now believes it can ship up to 400,000 test kits per week.... View Details

Keywords: by Bill George; Health

09 Dec 2015
Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

categories, they found that, on average, the products Amazon chose tended to have higher retail prices and lower shipping costs than those it didn’t choose, which makes sense because Amazon offers free View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

26 Aug 2013
Lessons from the Classroom

Built for Global Competition from the Start

venture, such as long-haul ships for Columbus or the Internet and telecom infrastructure for Skype. During his research and course development, Kerr focused on three key pieces for LGV cases: identifying case examples of larger trends and... View Details

Keywords: by Kim Girard; Education

June 2002
Teaching Note

PSA: The World's Port of Call, TN

By: Lynda M. Applegate and Maddy Kadish

Teaching Note for (9-802-003). View Details

Keywords: Shipping Industry; Shipping Industry

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

"Clicks and Mortar." [Image: iStock] Related Reading How to Use Free Shipping as a Competitive Weapon Should Retailers Match Their Own Prices Online and in Stores? Research Paper Where Should We Build a Mall? The Formation of... View Details

Keywords: by Jen McFarland Flint; Retail

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

to ship it from overseas. And through the magic of capitalism, once you set it up, it’s self-sustaining.” Beyond that one community, the grain aggregator was able to upgrade its infrastructure, allowing other communities to improve as... View Details

Keywords: by Michael Blanding

December 2023 (Revised April 2024)
Case

Yellow Corporation: On the Verge of Bankruptcy

By: Benjamin C. Esty and Edward A. Meyer

Yellow Corporation, one of the country’s oldest and largest less-than-truckload (LTL) carriers, was nearing its 100th anniversary in 2024. Whether it would reach that milestone, however, was uncertain as the company was attempting to restructure its operations to... View Details

Keywords: Labor Unions; Labor and Management Relations; Capital Structure; Restructuring; Financial Management; Ethics; Borrowing and Debt; Insolvency and Bankruptcy; Financial Strategy; Truck Transportation; Change Management; Shipping Industry; Shipping Industry; United States

October 1989
Case

Exxon Corp.: Trouble at Valdez

Discusses the events leading to and repercussions following the 11 million gallon oil spill in Prince William Sound off the Alaskan coast. This was the largest spill in U.S. history. Examines the response to the spill by Exxon management, government agencies, and... View Details

Keywords: Natural Environment; Crisis Management; Energy Sources; Shipping Industry; Shipping Industry; Alaska

October 2002 (Revised December 2003)
Case

eShip-4U

By: Roy D. Shapiro and Timothy M. Laseter

eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details

Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Shipping Industry; Shipping Industry; Shipping Industry; Israel; United States