Publications

summer 2001
Article

Optimizing Inventory Replenishment of Retail Fashion Products

By: Ananth Raman, Marshall Fisher and Kumar Rajaram

Keywords: Assets; Product

08 Apr 2010
News

Morning Report: March 2010 Retailer Sales Gains

27 Apr 2020
News

The Pandemic Will Change American Retail Forever

02 Mar 2016
Blog Post

HBS FIELD - A Sneak Peek Into Retail

preliminary work before traveling to the market. My global partner was an Istanbul, Turkey based retailer with several hundred locations in Turkey that wanted to make its retail experience more appealing to... View Details

Keywords: Consumer Products / Retail

Retail Doesn't Cross Borders: Here's Why and What to Do about It

Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to increase... View Details

The Value of Descriptive Analytics: Evidence from Online Retailers - Marketing Science

Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we... View Details

April 2021
Case

Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein

In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details

Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Retail Industry; United States; Canada

Educators

June 2019 (Revised November 2019)
Supplement

JD: Envisioning the Future of Retail (B)

By: Feng Zhu and Shirley Sun

Supplements the (A) case. View Details

May 1986
Case

U.S. Retail Coffee Market (A), Software Case

By: Benson P. Shapiro

Keywords: Food and Beverage Industry; United States

Article

Execution: The Missing Link in Retail Operations

By: Ananth Raman, Nicole DeHoratius and Zeynep Ton

Keywords: Sales

12 Sep 2012
News

Changing Food Practices in Retail Settings (Podcast)

06 Sep 2018
News

As huge brick-and-mortar retailers are strangled out of business by Amazon, local retailers are like, 'no big deal'

June 2021
Supplement

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira