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Show Results For
- All HBS Web
(806)
- News (291)
- Research (352)
- Events (3)
- Multimedia (16)
- Faculty Publications (205)
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- 2017
- Working Paper
Creating the Market for Organic Wine: Sulfites, Certification, and Green Values
By: Geoffrey Jones and Emily Grandjean
This working paper examines the history of organic wine, which provides a case study of failed category creation. The modern organic wine industry emerged during the 1970s in the United States and Western Europe, but it struggled to gain traction compared to other... View Details
Keywords: Product Launch; Failure; Problems and Challenges; Complexity; Governing Rules, Regulations, and Reforms; Agriculture and Agribusiness Industry; Food and Beverage Industry
Jones, Geoffrey, and Emily Grandjean. "Creating the Market for Organic Wine: Sulfites, Certification, and Green Values." Harvard Business School Working Paper, No. 18-048, December 2017.
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
restaurant or store; the winner's name was drawn at a meeting attended by all the employees. At the end of the sixth month, the plant manager held another drawing for a $100 gift card for all employees with perfect attendance records over... View Details
- 10 Apr 2012
- First Look
First Look: April 10
Ariely Publication:Health Affairs 31 (February 2012) Abstract Policies that mandate calorie labeling in fast-food and chain restaurants have had little or no observable impact on calorie consumption to date. In three field experiments, we... View Details
Keywords: Carmen Nobel
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs. Layoffs were more typical among companies that invest less in... View Details
Keywords: by Lane Lambert
- 15 Nov 2011
- First Look
First Look: November 15
VTID) after unsuccessful attempts to market it in three different industry settings. The company must determine whether its most recent target market, the quick-serve restaurant segment, is still worth pursuing or whether the company... View Details
Keywords: Sean Silverthorne
- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
published in the Journal of Positive Psychology. Is the restaurant owner fulfilled? In one of their first experiments, De Freitas and his colleagues gave about 400 participants different vignettes, one of which described Ariana, a... View Details
Keywords: by Shalene Gupta
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
indicate education levels. In their emails, the researchers asked the same question: “Do you have local restaurant recommendations?” "It wasn't just whether people responded to the requests that we sent; it’s that the quality of the... View Details
Keywords: by Pamela Reynolds
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
restaurant company in mainland China. The case describes how Yum! China succeeded and expanded by staying local on many levels. It keeps close ties to the Chinese government, hires local management, sources food from within the country,... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The... View Details
Keywords: by Dina Gerdeman
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
it.” You Might Also Like: How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews Dog Eat Dog: Measuring Network Effects Using a... View Details
- June 2017 (Revised December 2017)
- Case
CJ E&M: KCON Goes Global
By: Elie Ofek and Michael Norris
In January of 2017, CJ Entertainment & Media (E&M) proudly announced that it will be holding its first ever KCON in Mexico City just two months later. CJ Group Chairman Jay Lee and Vice Chairwoman Miky Lee are pleased at the progress that KCON, a Korean-oriented music... View Details
Keywords: Music Entertainment; Cultural Entrepreneurship; Growth and Development Strategy; Food; Music Industry; Entertainment and Recreation Industry; Food and Beverage Industry
Ofek, Elie, and Michael Norris. "CJ E&M: KCON Goes Global." Harvard Business School Case 517-083, June 2017. (Revised December 2017.)
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
take this seriously, it can be done." “Michelin wasn’t just being collaborative for the sake of being collaborative,” Sucher and Gupta write. “Its instincts were excellent.” Michelin is once again known for its restaurant ratings and... View Details
Keywords: by Lane Lambert
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast food restaurants and hotels,... View Details
Keywords: by Geoffrey Jones
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
corruption does exist in the United States, where consumers regularly tip restaurant wait staff, taxi drivers, hairdressers and others, Torfason says. "Richer countries tend to have less corruption than poorer countries," he... View Details
Keywords: by Dina Gerdeman
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
effect," Luca says. In this case, however, it took the direct intervention of government to persuade restaurants to reveal this information which hadn't been done voluntarily. According to game theory, however, that shouldn't be... View Details
Keywords: by Michael Blanding
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
real ones raised consumers’ eyebrows, while programs that helped the brand’s employees or suppliers were applauded, such as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated... View Details
Keywords: by Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
pricing is complicated. As with usage-based pricing and point guarantees, the actual amount to be paid can not be determined until after delivery, and often even after usage, of the product or service. Thus, for example, time of day pricing (e.g., View Details
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
strategy may be to pitch it as something both familiar and novel. McDonald likes to tell the story of how West Coast restaurants introduced exotic Japanese sushi to diners by promoting the California roll, which made the dish seem both... View Details
Keywords: by Lane Lambert
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores install plexiglass shields at... View Details
Keywords: by Hong Luo and Alberto Galasso