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    Tiona W. Zuzul

    Tiona Zuzul is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Making Difficult Decisions and contributes to various executive education programs. Professor Zuzul studies how leaders’ cognition and communication shape the decisions... View Details

    • 18 Apr 2022
    • News

    Elon Musk’s Twitter Bid Reflects His Outrageous and Brash Leadership Style. Here’s What Leaders Can Take Away from It.

      Ethan S. Bernstein

      Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

      • 26 Apr 2021
      • News

      Apple’s Soon-to-Be Rolled Out iOS 14.5 Puts Facebook in a Spin and Mark Zuckerberg Can Do Nothing About It

      • 21 Aug 2011
      • News

      From Human Nature to Human Resources

      • 25 Oct 2016
      • News

      Wikipedia is fixing one of the Internet’s biggest flaws

      • 03 Nov 2011
      • News

      Harvard Business School Professor Paul. R. Lawrence Dies at 89

      • October 2000 (Revised May 2001)
      • Case

      Editora Abril S.A.

      By: Michael Y. Yoshino and Perry Fagan
      Brazil's media conglomerate Editora Abril S.A. is Latin America's largest publishing and printing company; it publishes books, and comic books, videos, maps, travel guides, music, and textbooks. It also owns Brazil's largest database marketing company, its... View Details
      Keywords: Business Conglomerates; Investment; Growth and Development Strategy; Marketing Communications; Market Design; Media; Service Delivery; Private Ownership; Expansion; Web Sites; Publishing Industry; Publishing Industry; Brazil
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        Rafael M. Di Tella

        I received my first degree in Economics in 1990 from the Universidad de Buenos Aires, Argentina and a D.Phil in Economics from Oxford University in 1996. After a short stay in Argentina I joined Harvard Business School in July 1997, where I... View Details

        Keywords: broadcasting; state government
        • 2001
        • Case

        Encyclopedia Britannica (B)

        By: Vijay Govindarajan and Praveen Kopalle
        In response to the threat from Encarta (Microsoft), Encyclopedia Britannica (EBI) published its text on a two-CD set that was offered free to consumers who purchased the print set and charged $995 if the consumer wanted solely to purchase the CD. By 1996, the company... View Details
        Keywords: Marketing Strategy; Software; Acquisition; Information Publishing
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        • 11 Jul 2011
        • News

        The new-age boss

        • Article

        How History Shaped the Innovator's Dilemma

        By: Tom Nicholas
        In 1993, four years prior to the publication of Clayton Christensen’s highly influential book, The Innovator’s Dilemma, the Business History Review (BHR) published an article by Christensen titled “The Rigid Disk Drive Industry: A History of... View Details
        Keywords: Clayton Christensen; Impact; Innovation and Invention; Disruptive Innovation; Research
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          James L. Heskett

          James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

          • 21 Oct 2019
          • News

          Fortnite Creator Epic Games Is Now a Harvard B-School Case Study

          • 25 Apr 2022
          • News

          What Other CEOs Can Learn from Elon Musk’s Aggressive, Unorthodox Twitter Takeover

          • Research Summary

          Strategy, Governance and Valuation

          By: Krishna G. Palepu
          Professor Palepu's current research focuses on strategy and governance. In the area of strategy, his recent focus has been on the globalization of emerging markets, particularly India and China, and the resulting opportunities and challenges for western multinationals... View Details
          • 2018
          • Article

          Service Operations: What Have We Learned?

          By: Liana Victorino, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi and Jie J. Zhang
          The purpose of this article is to identify research themes in service operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations... View Details
          Keywords: Service Operations; Knowledge; Research
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          • 23 Dec 2014
          • News

          Flexibility Offers Working Mothers New Opportunities

          • 16 Nov 2010
          • News

          Tesco's Foray Into U.S. Market Hits Snag

          • 23 Nov 2018
          • News

          The Founder of Panera Bread Explains the Economic Forces That Led to Trump