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  • All HBS Web  (12,444)
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  • August 1986 (Revised May 1989)
  • Case

Honeywell Information Systems (A): The Indirect Sales Operation

Citation
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Corey, E. Raymond. "Honeywell Information Systems (A): The Indirect Sales Operation." Harvard Business School Case 587-071, August 1986. (Revised May 1989.)
  • 06 Nov 2014
  • HBS Seminar

Lee Fleming, Berkeley Industrial Engineering & Operations Research

  • 19 Aug 2015
  • HBS Conference

Technology and Operations Management (TOM) Alumni Research Workshop

  • June 2006
  • Article

Operational Failures and Interruptions in Hospital Nursing

By: A. L. Tucker and S. Spear
Keywords: Operations; Failure; Health; Health Industry
Citation
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Tucker, A. L., and S. Spear. "Operational Failures and Interruptions in Hospital Nursing." Health Services Research 41, no. 3 (June 2006): 643–662.
  • November 2022
  • Teaching Note

Proximie: Using XR Technology to Create Borderless Operating Rooms

By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Medical Devices and Supplies Industry
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Stern, Ariel D., Alpana Thapar, and Menna Hassan. "Proximie: Using XR Technology to Create Borderless Operating Rooms." Harvard Business School Teaching Note 623-034, November 2022.
  • November 1976 (Revised January 1984)
  • Case

Norton Co.: Strategic Planning for Diversified Business Operations

By: Francis Aguilar
Describes an elaborate approach to strategic planning for diversified business operations. Includes the use of the BCG experience curve and growth share matrices and of PIMS profit-factor data. (Both sets of ideas are described in appendices to the case.) Also... View Details
Keywords: Growth and Development Strategy; Strategic Planning; Diversification; Operations; Business Growth and Maturation; Business or Company Management; Resource Allocation
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Aguilar, Francis. "Norton Co.: Strategic Planning for Diversified Business Operations." Harvard Business School Case 377-044, November 1976. (Revised January 1984.)
  • 05 Sep 2024
  • Video

Caleb Kwon: 2024 PhD in Business Administration, Technology and Operations Management

  • 24 Apr 2014
  • News

Showing business leaders the benefits of sustainable operations

Carter Roberts (MBA 1988), CEO of the World Wildlife Fund, talks about working with business leaders to see the benefits of sustainable operations and environmental sensitivity. (Published April 2014) View Details
  • 11 Aug 2003 - 16 Aug 2003
  • Conference Presentation

Evolution of Operations Strategy in Practice and Teaching

By: Steven C. Wheelwright
Keywords: Operations; Strategy; Practice; Teaching
Citation
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Wheelwright, Steven C. "Evolution of Operations Strategy in Practice and Teaching." Paper presented at the Academy of Management Annual Meeting, Seattle, WA, August 11–16, 2003.
  • 2009
  • Working Paper

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
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Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)
  • February 2020 (Revised August 2020)
  • Case

Catalant's Operating System for the Future of Work

By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
Citation
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Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
  • 08 May 2017
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2017

  • 09 May 2011
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2011

  • 21 Jun 2022
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2022

  • 06 May 2019
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2019

    Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide

    In the past decade, online controlled experimentation, or A/B testing, at scale has proved to be a significant driver of business innovation. The practice was first pioneered by the technology sector and, more recently, has been adopted by traditional companies... View Details
    • June 10, 2015
    • Article

    High-Tech Tools Won't Automatically Improve Your Operations

    By: Stefan Thomke
    Citation
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    Thomke, Stefan. "High-Tech Tools Won't Automatically Improve Your Operations." Harvard Business Review (website) (June 10, 2015).
    • January 2012 (Revised November 2012)
    • Supplement

    Ultimate Fighting Championship: License to Operate (B)

    By: George Serafeim and Kyle Welch
    The case describes the financial performance and business development of UFC after the change in ownership that happened in 2000, until 2004, when the owners are considering exiting the business. View Details
    Keywords: Sports; Sports Industry
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    Serafeim, George, and Kyle Welch. "Ultimate Fighting Championship: License to Operate (B)." Harvard Business School Supplement 112-081, January 2012. (Revised November 2012.)
    • May 1987
    • Background Note

    Note on Organizing and Controlling Multinational Operations

    By: John A. Quelch
    Citation
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    Quelch, John A. "Note on Organizing and Controlling Multinational Operations." Harvard Business School Background Note 587-176, May 1987.
    • September 1993 (Revised October 1993)
    • Supplement

    First National City Bank Operating Group (C)

    By: John P. Kotter and Andrew P. Burtis
    Provides a short summary of John Reed's succession at City Bank from Executive Vice President in 1976 to CEO in 1984. View Details
    Keywords: Management Teams; Personal Development and Career; Banking Industry
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    Kotter, John P., and Andrew P. Burtis. "First National City Bank Operating Group (C)." Harvard Business School Supplement 494-035, September 1993. (Revised October 1993.)
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