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Show Results For
- All HBS Web
(1,779)
- People (10)
- News (607)
- Research (616)
- Events (1)
- Multimedia (27)
- Faculty Publications (188)
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- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
consequences disproportionately felt by one group of users. McFowland urges developers to be mindful when rolling out features with interpersonal ramifications. “Platforms have tremendous power when to change behavior and to help lead to... View Details
Keywords: by Kara Baskin
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
company. We have to keep in mind that Musk and his co-investors do have more capital available should they want to again bail out the company. So, in that sense, they do theoretically have some flexibility on what to do about the coming... View Details
- 08 Aug 2022
- HBS Case
Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS
What would it take to attract customers who are so loyal that they would not only buy your products, but would also lavish your distributors with flowers and purchase advertising to elevate your brand? Ask the minds behind K-pop sensation... View Details
- 06 Mar 2012
- First Look
First Look: March 6
towering vision, of executing on an epic technology project, and of changing minds on an unprecedented scale. It examines the forces that both facilitate and derail change. It also examines the leadership style and motivation of Nilekani... View Details
Keywords: Sean Silverthorne
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
progress on racial diversity or vice versa,” he says. Recognize that any progress is good progress. That is, when leaders take even small steps in the direction of diversity, they should keep in mind that those efforts may have... View Details
Keywords: by Michael Blanding
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
significant in the minds of top executives. Asia is bedeviled by official corruption that reaches far into business. America has less of this, but has in its place considerable financial reporting fraud. Both are very dangerous to the... View Details
Keywords: by D. Quinn Mills
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
expectations in the minds of prospective employees.” With these suggestions in mind, passion need not be an obstacle. "A big tenet of my research is understanding that the pursuit of passion is more difficult and challenging than what... View Details
Keywords: by Sean Silverthorne
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
seek to expand the discussion by focusing on the limitations of the human mind. Most people recognize tradeoffs as exchanges that result in both a gain and a loss, but the human mind consistently overlooks wise tradeoffs—trades in which... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
confidence then, I settle down, and will sell him the register best adapted to his wants and business; or, if he has made up his mind that he wants one like his neighbor's, I sell him that one, no matter, if, in my judgement, it is not... View Details
Keywords: by Walter A. Friedman
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
making all these promises about never selling your information. However, slogans usually aren't enough for customers—they want to see actual actions. Being transparent about how you use their data is crucial. Huang: One important thing for a company to keep in View Details
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
operational standpoint when customers are waiting for a service they find valuable and then decide to quit. “Showing customers the work that’s being done to serve them can cause them to mind waiting less and value the service more”... View Details
- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
teams, energizes customers, and positions their companies as leaders in societal change. The dictionary definition of courage is “the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear.”... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
than both lying by commission and lying by omission. People who lie by commission have trouble justifying the behavior in their minds because they are aware they gave statements that were explicitly false. However, many executives who... View Details
Keywords: by Dina Gerdeman
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
for Competitive Advantage. Your feedback to last month’s column Is Stakeholder Management Facing New Headwinds? Thoughtful comments raise added questions. That was the case in the several responses to last month’s column. The general sense that they left in my View Details
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
loud or in your mind as you let these things go. What will be different once you let them go? What do you wish to teach others? Whether your transition is related to a great exit or awesome promotion or because you feel you failed in some... View Details
Keywords: by Julia Austin
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
and in the industry about your reasons for leaving. You want to control the narrative around your departure and avoid any hint of acrimony. You will also need to agree on a date of departure. Keep in mind that you may be explaining your... View Details
Keywords: by John Quelch
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 30 Mar 2021
- Research & Ideas
Commuting Hurts Productivity and Your Best Talent Suffers Most
Many of us have been there: mired in rush-hour traffic, listening to music or news to take our minds off the grind, wishing we didn’t feel so stressed before we’ve even reached the office. A late-night conversation with a fellow... View Details
Keywords: by Lane Lambert
- 18 Jun 2024
- Research & Ideas
Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
large shocks, they would catch sharp inflationary conditions sooner, Cavallo says. “They should be mindful of which model to apply, as different models are suited to different contexts,” Cavallo says. “Additionally, we need to measure... View Details
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
be constantly looking attentive for hours.” How managers can be mindful The pandemic workforce has created a significant challenge for managers, Sadun says. She offers three pieces of advice to leaders of remote workforces: Empathize with... View Details
Keywords: by Danielle Kost