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  • May 2012
  • Course Overview Note

Managing Stakeholders with Corporate Social Responsibility

By: Christopher Marquis and Laura Velez Villa
This note articulates the ways in which strong stakeholder-company relationships developed through corporate social responsibility initiatives and other types of social strategies deliver bottom line benefits. The analysis follows stakeholder logic models connecting... View Details
Keywords: Business And Society; Social Responsibility; Stakeholder Management; Government And Business; Philanthropy; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving; Revenue
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Marquis, Christopher, and Laura Velez Villa. "Managing Stakeholders with Corporate Social Responsibility." Harvard Business School Course Overview Note 412-121, May 2012.
  • March 1986 (Revised September 1987)
  • Background Note

Turnaround Management

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Hart, Christopher. "Turnaround Management." Harvard Business School Background Note 686-057, March 1986. (Revised September 1987.)
  • 2003
  • Book

Management Accounting

By: A. Atkinson, R. S. Kaplan and M. Young
Keywords: Cost Accounting
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Atkinson, A., R. S. Kaplan, and M. Young. Management Accounting. 4th ed. Upper Saddle River, NJ: Prentice Hall, 2003.
  • November 1989 (Revised June 1993)
  • Case

Managing Xerox's Multinational Development Center

Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management systems. Illustrates a range of management strategies for upward and lateral influence in a complex organizational... View Details
Keywords: Multinational Firms and Management
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Eisenstat, Russell A. "Managing Xerox's Multinational Development Center." Harvard Business School Case 490-029, November 1989. (Revised June 1993.)
  • August 2006 (Revised June 2007)
  • Supplement

Management Levels at Staples (C): District Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (C): District Manager." Harvard Business School Supplement 307-039, August 2006. (Revised June 2007.)
  • September 16, 2022
  • Article

Bored at Work? Learn to Manage It by Putting It to Work

By: Katherine Connolly Baden, Boris Groysberg and Heather Poco
Do you often feel bored at work or in life? Do you want to feel less bored? If so, what can you do to make that happen? Boredom has a bad rap, but is it really so bad? View Details
Keywords: Time Management; Emotions; Motivation and Incentives; Jobs and Positions
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Baden, Katherine Connolly, Boris Groysberg, and Heather Poco. "Bored at Work? Learn to Manage It by Putting It to Work." Newsweek (September 16, 2022), 18–19.
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

When you think about which countries have produced the greatest management innovations, the United States and Japan are likely to top your list. But it was Germany in the late 1800s and early 1900s that was a cauldron of innovative and... View Details
Keywords: by Sean Silverthorne
  • September 2000 (Revised October 2002)
  • Case

National Logistics Management

By: Lynda M. Applegate, Mary Rotelli and Kristin Kohler
National Logistics Management (NLM), a third-party logistics company, is a successful, profitable business that provides a more cost-effective and efficient means to expedite premium freight. With the logistics landscape changing, NLM's market niche is threatened. Can... View Details
Keywords: Entrepreneurship; Business Strategy; Competitive Strategy; Growth and Development Strategy; Business or Company Management; Logistics; Industry Structures; Planning; Service Industry
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Applegate, Lynda M., Mary Rotelli, and Kristin Kohler. "National Logistics Management." Harvard Business School Case 801-110, September 2000. (Revised October 2002.)
  • September 1998
  • Course Overview Note

Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)

By: Richard L. Nolan
Presents an overview of the PMD course, Managing in the Information Age (MIA98). View Details
Keywords: Management Succession
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Nolan, Richard L. "Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)." Harvard Business School Course Overview Note 399-042, September 1998.
  • Video

Amy Edmondson on Reflection in Management | Management Essentials

  • August 1995 (Revised September 1995)
  • Case

Hutton Branch Manager (A)

By: Lynn S. Paine and Jane Palley Katz
The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at... View Details
Keywords: Ethics; Business or Company Management; Decisions; Management Skills; Cash Flow; Financial Management; Investment; Management Teams; Financial Services Industry
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Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (A)." Harvard Business School Case 396-044, August 1995. (Revised September 1995.)
  • 2017
  • Book

Managing Risk in Reinsurance: From City Fires to Global Warming

By: Niels Viggo Hauter and Geoffrey Jones
This is the first book to provide a comprehensive history of the reinsurance industry from the nineteenth century to the present day. Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert... View Details
Keywords: Insurance; Risk Management; Business History; Globalization; Risk and Uncertainty; Financial Services Industry; Insurance Industry; Africa; Europe; Latin America; North and Central America; Asia
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Hauter, Niels Viggo and Geoffrey Jones, eds. Managing Risk in Reinsurance: From City Fires to Global Warming. New York: Oxford University Press, 2017.
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing issue and the talents of global... View Details
Keywords: by Cynthia Churchwell
  • August 2006 (Revised May 2007)
  • Supplement

Management Levels at Staples (B): General Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (B): General Manager." Harvard Business School Supplement 307-038, August 2006. (Revised May 2007.)
  • March 1994 (Revised December 1998)
  • Background Note

Managing Your Career

By: Linda A. Hill
Designed to serve as background reading for the "Managing Your Career" module of the second-year MBA elective Power and Influence. Describes the way in which managers learn and develop through on-the-job experience. Outlines a model for launching a "success syndrome"... View Details
Keywords: Personal Development and Career
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Hill, Linda A. "Managing Your Career." Harvard Business School Background Note 494-082, March 1994. (Revised December 1998.)
  • September 2002 (Revised March 2003)
  • Background Note

Managing Markets Module Note

By: Das Narayandas
Provides an overview of the managing markets module in the Business Marketing course taught at HBS. View Details
Keywords: Business Education; Curriculum and Courses; Management; Markets; Education Industry
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Narayandas, Das. "Managing Markets Module Note." Harvard Business School Background Note 503-029, September 2002. (Revised March 2003.)
  • October 2000 (Revised December 2002)
  • Background Note

Note on Customer Management

By: Das Narayandas
Describes a process for managing customers for profit. View Details
Keywords: Customer Relationship Management; Customer Value and Value Chain; Value
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Narayandas, Das. "Note on Customer Management." Harvard Business School Background Note 501-044, October 2000. (Revised December 2002.)
  • TeachingInterests

General Management Program (GMP)

By: Sunil Gupta
As global business challenges become more complex, companies are turning to cross-functional leaders who can drive change across the organization. The General Management Program (GMP) is a unique modular program that provides the latest management thinking and best... View Details
  • Article

Channel Integration, Sales Dispersion, and Inventory Management

By: Santiago Gallino, Antonio Moreno and Ioannis Stamatopoulos
We study the effects of the introduction of cross-channel functionalities on the overall sales dispersion of retailers and the implications of these effects for inventory management. To do that, we analyze data from a leading U.S. retailer who introduced a... View Details
Keywords: Retail Operations; Online Retail; Channel Integration; Sales Dispersion; Long Tail; Empirical Operations; Inventory Management; Omnichannel Retail; Marketing Channels; Integration; Sales; Logistics; Operations; Management; Retail Industry
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Gallino, Santiago, Antonio Moreno, and Ioannis Stamatopoulos. "Channel Integration, Sales Dispersion, and Inventory Management." Management Science 63, no. 9 (September 2017): 2813–2831.
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

executives is to imply that business management itself is a profession—but is it? Sociologists who study the professions have employed a wide range of perspectives and criteria for determining what makes an occupation a profession. For... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
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