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  • Web

Winners & Runners-Up | New Venture Competition

real-time content delivery solution that complements existing distributed caching services. 3Plex (formerly Truck-it-now) Tania Yannus Ben Gordon Business Track Runner-Up 3plex (formerly TruckitNow.com) is a B2B in transportation focusing on re-intermediating third... View Details
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

remotely We can get the job done, but it’s tough to flourish.” Similarly, there is growing evidence that changes in some consumer behaviors occasioned by the pandemic are not all that permanent. While Amazon encouraged us to trade off View Details
Keywords: by James Heskett
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

communicating with warehouse computers, which in turn directly communicate with manufacturer computers, and, again in the chain, manufacturers' computers directly communicate with their supplier computers. In addition, computer-to-computer communications can track... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 15 Feb 2024
  • News

Startup Shepherds

of the e-commerce site, the pair focused on building relationships with designers; ultimately, however, it was mastering the logistical challenges of renting clothing that set them apart. “It’s been where we’ve invested a ton of time and... View Details
Keywords: April White
  • 18 Jan 2023
  • Blog Post

Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)

process, and coaching can be beneficial any time - not just during times of significant change. What makes a good career coach? I think a good career coach listens well and is able to ask the right questions to help individuals better understand themselves. I find that... View Details
  • May 1988 (Revised June 2023)
  • Case

National Cranberry Cooperative, 1996

By: Roy D. Shapiro
Describes the continuous flow process used to process cranberries into juice and/or sauce. Requires student to analyze process flows to determine where the bottlenecks are and to decide how, and whether, to expand capacity. Original version written by J.G. Miller and... View Details
Keywords: Logistics; Performance Capacity; Performance Improvement; Supply Chain; Mathematical Methods; Cost vs Benefits; Production
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  • 2025
  • Working Paper

Exports in Disguise? Trade Rerouting During the U.S.-China Trade War

By: Ebehi Iyoha, Edmund Malesky, Jaya Wen and Sung-Ju Wu
This paper introduces a new measure of tariff evasion through rerouting and applies it to the 2018 U.S.–China trade war, focusing on Vietnam as a transit country. We use transaction-level trade data and define rerouting as the flow of a granular eight-digit Harmonized... View Details
Keywords: Trade; International Relations; Logistics; China; Viet Nam; United States
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  • 01 Mar 2024
  • News

On the Radar

Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to public health, animals, and crops. In recent decades,... View Details
Keywords: Janine White; Justice, Public Order, and Safety Activities; Government
  • 24 Sep 2019
  • Blog Post

Launching a Career in Clean Energy

of paying for college on my single mother. But it was actually a great fit; I have a tendency towards structure, hierarchy, discipline, and reward, so that worked out well in the military. After college, I enlisted in the Marine Corps for five years as a View Details
  • March 2011 (Revised June 2011)
  • Case

QuikTrip

QuikTrip, a large convenience store chain with over 500 stores, was known for its outstanding labor practices and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a... View Details
Keywords: Customer Focus and Relationships; Employees; Growth and Development Strategy; Logistics; Service Delivery; Performance Effectiveness; Expansion; Retail Industry; United States
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  • 14 Sep 2018
  • Blog Post

10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

our recommendations based on the case analysis. What an incredible experience! Regarding everything else: 9. It’s nice to arrive on-campus before everyone else From the logistics of moving in when there’s no traffic to the subtle... View Details
  • Web

Our Mission & Team | Institute for Business in Global Society

Communications Manager Mariana Castaneda is the team’s Digital Communications Manager. They engage leaders around the world by overseeing all of BiGS’s digital channels. Olivia Barba Coordinator As Coordinator, Olivia Barba oversees View Details
  • November 2009
  • Case

VF Brands: Global Supply Chain Strategy

By: Gary P. Pisano and Pamela Adams
This case examines VF Brands global supply chain strategy. Historically, VF has used a combination of in-house manufacturing and traditional arms-length sourcing arrangements. At the time of the case, the company is considering a third approach to supplier relations... View Details
Keywords: Global Strategy; Logistics; Supply Chain Management; Partners and Partnerships; Cooperation; Vertical Integration; Apparel and Accessories Industry
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  • 2010
  • Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman
Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details
Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry
Related
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

company that might cure disease.” The other worry for regulators is that Amazon may bungle One Medical because it doesn’t know how to run a health care business—which is not only a logistics business. There isn’t much that one can do... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • September – October 2010
  • Article

The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study

By: Zeynep Ton and Ananth Raman
We examine the effects of product variety and inventory levels on store sales. Using four years of data from stores of a large retailer, we show that increases in product variety and inventory levels are both associated with higher sales. We also show that increasing... View Details
Keywords: Buildings and Facilities; Design; Logistics; Product; Quality; Sales; Retail Industry
Related
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality controls—functions where remote... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

planning for move of EU manufacturing offshore ” Most respondents suggested that the Company’s survival was more closely associated with product/market issues than the logistics and politics of manufacturing. Roaddoggie said, “The new... View Details
Keywords: by James Heskett; Auto
  • Web

Strategy Execution Online Course | HBS Online

bot your question in the same way you would phrase it to a human TA. Over time, we hope to add additional functionality to the Course Assistant (including the ability to answer questions that are more logistical or administrative in... View Details
  • Web

2022 Reunion Presentations - Alumni

include lessons on what can make things worse, when the goal is to make life better. CASE STUDY Zipline: The World's Largest Drone Delivery Network Professor Tarun Khanna (PhDBE 1993) + More Info – Less Info Zipline is the world's largest autonomous View Details