knowledge workers - Publications - Faculty & Research

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Technology & Innovation - Faculty & Research

dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

these stores had women store managers. Grocery stores offer fertile ground for research overall: The US grocery industry employed more than 4 million workers in 2019, and the retail trades employed more than 15 percent of the country’s... View Details

Keywords: by Kara Baskin; Retail; Consumer Products

14 Jan 2020
Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

A few hundred years ago, it was considered a virtue to know a little bit about everything. They even had a word for it: “Renaissance man.” Now, with vast amounts of knowledge literally at our fingertips, generalists tend to be tarred with... View Details

Keywords: by Michael Blanding

Web

2023 Reunion Presentations - Alumni

Through the late 2010s, most discussion of technology and automation surrounded the impact on frontline workers. New developments in AI instead appear to shift the role of knowledge workers and managers. How... View Details

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

Rod, this prior work is advanced to examine how language differences in subgroups can create an "us versus them" dynamic among workers, and how those schisms are linked to who holds power in firms. The study follows 96 workers... View Details

Keywords: by Kim Girard

Web

The Caring Company

Photos, Citi Pay Gap, Caregiving Crisis: Broadsheet January 17 Kristen Bellstrom & Emma Hinchliffe 17 Jan 2019 | Fortune Why Business Should Support Employees Who are Caregivers Danielle Kost 17 Jan 2019 | HBS Working Knowledge Harvard... View Details

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Building From the Bottom Up - Managing the Future of Work

Research Research Building From the Bottom Up (pdf) Building From the Bottom Up (pdf) What business can do to strengthen the bottom line by investing in front-line workers By: Joseph B. Fuller & Manjari Raman America’s lowest earners are... View Details

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

bang for the buck from their new AI. Choudhury has spent his career researching human capital, looking inside companies such as Microsoft, Infosys, and McKinsey to analyze what makes knowledge workers most... View Details

Keywords: by Michael Blanding; Technology; Information

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

putting frontline workers on top and all the managers in supporting roles. George says younger leaders are now increasingly turning to what he calls “the I-we journey,” by which they learn how to cultivate a sense of collaboration at all... View Details

Keywords: by Lane Lambert

15 Nov 2022
Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

in unethical acts and policies if we use a few strategies: Reduce the risk of speaking up. Workers and managers who want to speak out should develop a game plan just in case speaking out results in being fired. View Details

Keywords: by Pamela Reynolds

31 Aug 2015
Research & Ideas

How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World

Collections. Reinert, in conjunction with Carpenter and HBS Knowledge and Library Services, even developed a Way to Wealth website to provide students and scholars with an online, one-stop-shop that includes a database of editions of The... View Details

Keywords: by Julia Hanna

Web

Leadership - Faculty & Research

in society. Meeting this aspiration requires equipping them with knowledge and tools that will enable them to understand what it takes to have a positive impact in the world. In line with this objective, this module note focuses on how... View Details

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

organization theory. Theoretical consilience will enable the accumulation of empirical research into a cohesive body of knowledge on entrepreneurial resource mobilization. Publisher's link:... View Details

Keywords: Dina Gerdeman

09 Jan 2012
Research & Ideas

Location, Location, Location: The Strategy of Place

as nearby supporting industries; the company's ability to seek and retrieve knowledge in this setting; and its capability to do something better than competitors. An example of a firm playing tactical checkers instead of strategic chess... View Details

Keywords: by Dina Gerdeman

01 Mar 2024
News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

they could decide whether to continue working or take personal time during a two-month severance period. While most workers took the two months off to find a new job or take a break, the woman kept showing up to the office, and when new... View Details

Keywords: by Dina Gerdeman

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

meetings, say the researchers, is a vital art that comes with big rewards. “Whatever you can do to more directly convey that you are listening and are retaining information should be helpful,” says Zlatev. Advice for the workplace The authors provided some practical... View Details

Keywords: by Pamela Reynolds

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

many workers fleeing positions in hopes of finding something better. De Freitas partnered with Michael Prinzing, a postdoctoral fellow at Yale University, and Barbara Fredrickson, a professor at the University of North Carolina, Chapel... View Details

Keywords: by Shalene Gupta

11 Sep 2012
First Look

First Look: September 11

faced little consumer demand for natural products, and little consumer knowledge of what they entailed. The creation of new categories involved three overlapping waves of entrepreneurship. The first involved making the ideological case... View Details

Keywords: Sean Silverthorne

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

high-level business executives died three to five years earlier on average than lower-level workers at GE, and the research links the deaths to work-related stress. “What we’re beginning to understand is that life at the top isn’t that... View Details

Keywords: by Jay Fitzgerald

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