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  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

Companies and people need to embrace change in order to succeed in the future, according to HBS professor Rosabeth Moss Kanter. In this, the second of a two-part interview for HBS Working Knowledge, she explains the leadership skills of... View Details
Keywords: by Staff
  • 31 May 2022
  • Cold Call Podcast

Corruption: New Insights for Fighting an Age-Old Business Problem

Keywords: Re: Tarun Khanna & Geoffrey G. Jones
  • November–December 2022
  • Article

Number One in Formula One: Leadership Lessons from Toto Wolff and Mercedes, the Team behind One of the Greatest Winning Streaks in All of Sports

By: Anita Elberse
Toto Wolff, the team principal for Mercedes-AMG Petronas—arguably the most impressive team in F1 racing history—has led his organization to unparalleled success. Mercedes earned the Constructors’ Championship (for best overall team performance) every year from 2014... View Details
Keywords: Formula One; Leadership; Organizational Culture; Management Style; Success
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Elberse, Anita. "Number One in Formula One: Leadership Lessons from Toto Wolff and Mercedes, the Team behind One of the Greatest Winning Streaks in All of Sports." Harvard Business Review (November–December 2022): 70–78.
  • October 1982
  • Supplement

Ideal Standard France: Pat Paterson, Video

By: Christopher A. Bartlett
A two-part taped interview with Pat Paterson. Paterson describes the action he took in dealing with his company's profit problems, then talks about the outcome. His decision to dismiss 1,500 workers may have accelerated the company's bankruptcy. View Details
Keywords: Decisions; Insolvency and Bankruptcy; Profit; Resignation and Termination; Outcome or Result; Problems and Challenges
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Bartlett, Christopher A. "Ideal Standard France: Pat Paterson, Video." Harvard Business School Video Supplement 883-512, October 1982.
  • 10 Sep 2018
  • Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

Rosabeth Moss Kanter’s Men and Women of the Corporation, published 41 years ago this year, has inspired and informed a generation of scholars studying gender, status, and power. The book is full of insights and concepts that have become cornerstones in our... View Details
Keywords: by Robin J. Ely
  • November 1998
  • Background Note

Writing Cases and Teaching Notes

A guide to writing case studies and the accompanying teaching notes for teachers and casewriters. Begins with generating case leads and moves through field interviewing techniques, case drafting, case release, and preparing the teaching note. Also deals with the... View Details
Keywords: Design; Cases
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Corey, E. Raymond. "Writing Cases and Teaching Notes." Harvard Business School Background Note 399-077, November 1998.
  • February 2003
  • Supplement

Silvio Napoli at Schindler India

By: Christopher A. Bartlett
Presents an interview with Silvio Napoli on topics relating to his fit in the new job, his strategic plan for the new subsidiary, and the decision on sourcing and standardization. View Details
Keywords: Managerial Roles; Strategic Planning; Business Subsidiaries; Supply Chain; Decisions; Personal Development and Career; India
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Bartlett, Christopher A. "Silvio Napoli at Schindler India." Harvard Business School Video Supplement 303-805, February 2003.
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

The fact is, some companies are managed beautifully, others dismally. “During the interview she got a marriage proposal. The manager wanted her to marry his son.” "It's very tough to believe that there are such wide differences in... View Details
Keywords: by Carmen Nobel
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates entrepreneurial opportunities. Senior... View Details
Keywords: by Michael J. Roberts; Technology
  • September 2007 (Revised March 2009)
  • Exercise

Pitch Yourself!

By: Thomas J. Steenburgh and Michael I. Norton
Helps students develop an elevator pitch for their most important asset—themselves. Before class students are asked to interview a potential employer and to develop preliminary elevator pitches. Once in class, students work through an exercise that helps them refine... View Details
Keywords: Spoken Communication; Selection and Staffing; Job Interviews; Marketing; Personal Development and Career
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Steenburgh, Thomas J., and Michael I. Norton. "Pitch Yourself!" Harvard Business School Exercise 508-039, September 2007. (Revised March 2009.)
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview about his... View Details
Keywords: by Martha Lagace
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win... View Details
Keywords: by Deborah Blagg; Service
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

At the beginning of the year, corporate skullduggery seemed limited to one or two egregious examples. A couple of bad apples won't spoil the whole bunch, we said to ourselves. But in the past several months, rottenness may have achieved a critical mass. After such a... View Details
Keywords: by Harvard Management Update
  • 09 Jan 2014
  • Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

In the severe economic, social, and scientific turbulence churning at the dawn of the twentieth century, people were eager for any semblance of stability and predictability. From this need for certainty emerged a group of entrepreneurs who promised to apply scientific... View Details
Keywords: by Sean Silverthorne
  • July 2002 (Revised April 2004)
  • Supplement

GE's Digital Revolution

By: Christopher A. Bartlett
Presents interviews with Gerry Podesta, VP of GE Plastics Component of General Electric Co., and Gary Reiner, senior VP and CIO of General Electric Co. A revised version of an earlier video. View Details
Keywords: Leadership; Corporate Strategy; Management Teams; Consumer Products Industry; Technology Industry
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Bartlett, Christopher A. "GE's Digital Revolution." Harvard Business School Video Supplement 303-801, July 2002. (Revised April 2004.)
  • April 2009 (Revised May 2009)
  • Case

Oprah Winfrey

By: Nancy F. Koehn, Erica Helms, Katherine Miller and Rachel Wilcox
The case explores the entrepreneurial journey of Oprah Winfrey, examining how she built an audience for one of the most successful television shows in history; how she created the company, Harpo Productions, that produces that show as well as other media offerings; how... View Details
Keywords: Business Model; Entrepreneurship; Leadership; Corporate Social Responsibility and Impact; Mission and Purpose; Personal Development and Career; Strategy; Media and Broadcasting Industry; United States
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Koehn, Nancy F., Erica Helms, Katherine Miller, and Rachel Wilcox. "Oprah Winfrey." Harvard Business School Case 809-068, April 2009. (Revised May 2009.)
  • 16 Feb 2021
  • Working Paper Summaries

Bollywood, Skin Color, and Sexism: The Role of the Film Industry in Emboldening and Contesting Stereotypes in India after Independence

Keywords: by Sudev Sheth, Geoffrey Jones, and Morgan Spencer; Media & Broadcasting
  • August 1995 (Revised January 1997)
  • Exercise

Consumer Behavior Exercise (F)

By: John A. Deighton and Susan M. Fournier
Students are instructed to interview a recent purchaser of a high-involvement/ego-expressive product or service in depth about his/her ownership and usage experiences. The exercise provides students with first-hand understanding of important concepts in consumption... View Details
Keywords: Consumer Behavior
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Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (F)." Harvard Business School Exercise 596-044, August 1995. (Revised January 1997.)
  • August 1995 (Revised January 1997)
  • Exercise

Consumer Behavior Exercise (D)

By: John A. Deighton and Susan M. Fournier
Students are instructed to interview a recent purchaser of a low-involvement product or service in depth about his/her ownership and usage experiences. The exercise provides students with first-hand understanding of important concepts in consumption domain (e.g.,... View Details
Keywords: Consumer Behavior
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Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (D)." Harvard Business School Exercise 596-042, August 1995. (Revised January 1997.)
  • August 1995 (Revised January 1997)
  • Exercise

Consumer Behavior Exercise (C)

By: John A. Deighton and Susan M. Fournier
Students are instructed to interview a recent purchaser of a high-involvement/ego-expressive product or service in depth about his/her buying decision. The exercise provides students with first-hand understanding of important concepts in consumer choice domain (e.g.,... View Details
Keywords: Consumer Behavior
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Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (C)." Harvard Business School Exercise 596-041, August 1995. (Revised January 1997.)
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