Filter Results:
(735)
Show Results For
- All HBS Web
(1,483)
- People (5)
- News (474)
- Research (735)
- Events (3)
- Multimedia (4)
- Faculty Publications (204)
Show Results For
- All HBS Web
(1,483)
- People (5)
- News (474)
- Research (735)
- Events (3)
- Multimedia (4)
- Faculty Publications (204)
Sort by
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
about them, and move in the right direction.” Make yourself and the rest of the leadership team accountable. It’s important for leaders to make clear to employees that they listened to their feedback by sharing the transformative changes... View Details
Keywords: by Dina Gerdeman
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
pharmaceuticals and technology. Rouen cautions that the model works best in fast-growing companies, where employees can receive a sizeable payout, and in situations where a sale in the not-too-distant future can translate into wealth. Public companies and non-profits... View Details
Keywords: by Avery Forman
- July 9, 2019
- Article
Setting Better Sales Goals with Analytics
By: Doug J. Chung, Isabel Huber, Vinay Murthy, Varun Sunku and Marije Weber
Sales compensation is a critical lever in motivating a salesforce and driving growth in the business-to-business sector: Studies show that revising compensation in line with market trends can have a 50% greater impact on sales than advertisements have, for instance. A... View Details
Keywords: Analytics; Salesforce Management; Compensation and Benefits; Motivation and Incentives; Goals and Objectives
Chung, Doug J., Isabel Huber, Vinay Murthy, Varun Sunku, and Marije Weber. "Setting Better Sales Goals with Analytics." Harvard Business Review (website) (July 9, 2019).
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
digest it before our Product group meeting. Love the training deck! Let me know if you want to practice with me before you present next week. You’re going to crush it. Sounds like those budget tweaks aren’t cutting it for your team’s needs. I’ll try to adjust next... View Details
Keywords: by Julia B. Austin
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
can make you feel like it's objectifying the people who are involved or exploiting them. It can lead to concerns that people might think you are not doing it for the right reasons.” Jackson spent 20 months embedded in the View Details
Keywords: by Kristen Senz
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
mostly female workers tend to have less rapport—which can hamper productivity. Tamayo notes that prior research has emphasized the importance of soft skills, such as communication, for both workers and managers, yet this paper goes a step further in illustrating how... View Details
- 26 Jul 2023
- Research & Ideas
STEM Needs More Women. Recruiters Often Keep Them Out
Creeps into AI, Managers Can Stop It by Asking the Right Questions Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to... View Details
Keywords: by Rachel Layne
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun; Jeffrey T. Polzer, the UPS... View Details
Keywords: by Danielle Kost
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
teams appeared to have more, not fewer, errors. “All these years later, I can still remember viscerally how it felt,” says Edmondson, who recounts the experience in her new book about the importance of failure, Right Kind of Wrong: The... View Details
Keywords: by Michael Blanding
- 10 Apr 2007
- First Look
First Look: April 10, 2007
had previously successfully developed the landmark Xintiandi retail and entertainment district in Shanghai. Lo must decide if the opportunity is the right fit in terms of place, timing, government support, and market demand. Purchase this... View Details
Keywords: Martha Lagace
- December 2009 (Revised January 2010)
- Case
Managing Talent at Bertelsmann AG (A)
By: Boris Groysberg, Nitin Nohria, Mark Maletz and Kerry Herman
Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early... View Details
Keywords: Talent and Talent Management; Recruitment; Retention; Selection and Staffing; Leadership Development; Strategic Planning; Competitive Advantage; Media and Broadcasting Industry; Germany
Groysberg, Boris, Nitin Nohria, Mark Maletz, and Kerry Herman. "Managing Talent at Bertelsmann AG (A)." Harvard Business School Case 410-010, December 2009. (Revised January 2010.)
- 15 May 2024
- Research & Ideas
A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
people ages 2 through 59, with some 98 percent of accidents tied to human error. And accidents cost $340 billion, or 1.6 percent, of US Gross Domestic Product in 2023, according to the US National Highway Traffic Safety Administration.... View Details
- April 2011 (Revised July 2011)
- Case
Renewing GE: The Africa Project (A)
By: David A. Thomas and Stephanie J. Creary
This case profiles the evolution of General Electric's African American Form (AAF), an employee affinity group, and its efforts to increase the company's involvement in Africa. The AAF formed in 1991 to help advance GE's recruitment, retention and development of black... View Details
Keywords: Diversity; Global Strategy; Multinational Firms and Management; Employees; Employee Relationship Management; Corporate Social Responsibility and Impact; Corporate Strategy; Expansion; Africa; United States
Thomas, David A., and Stephanie J. Creary. "Renewing GE: The Africa Project (A)." Harvard Business School Case 411-093, April 2011. (Revised July 2011.)
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
survival. However, the pattern of human response to disasters has been shown to be remarkably consistent across cultures, and for disasters of many different causes, effects, and durations, from earthquakes to shipwrecks to kidnapping.... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- Article
The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value
By: Pablo Casas-Arce, Asis Martinez Jerez and V.G. Narayanan
This paper analyzes the effects of forward-looking metrics on employee decision-making. We use data from a bank that started providing branch managers with the customer lifetime value (CLV)—an estimate of the future value of the customer relationship—of mortgage... View Details
Keywords: Customer Lifetime Value; Forward-looking Metrics; Employees; Decision Making; Information; Customer Value and Value Chain; Banks and Banking; Mortgages; Outcome or Result
Casas-Arce, Pablo, Asis Martinez Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value." Accounting Review 92, no. 3 (May 2017): 31–56.
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.” Big idea 1: Don’t be a caveman Brain science indicates that many of our knee-jerk emotions evolved to protect us from predators but might... View Details
Keywords: by Avery Forman
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
while the book was in process. Today, strong ethics are a central issue for business leaders, knowing consumers are drawn to companies that do the right thing while steering clear of businesses that break ethical boundaries, Nelson says.... View Details
Keywords: by Lane Lambert
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
boundaries: cross-market, within-state hospital mergers yield price increases of 7%–9% for acquiring hospitals, whereas out-of-state acquisitions do not yield significant increases. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=56018 forthcoming Law,... View Details
Keywords: Dina Gerdeman
- July 2020
- Article
Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain
By: Carolyn Deller and Tatiana Sandino
We examine how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s circumstances. Our research site, a U.S. retail chain, switched from a decentralized hiring model (hiring by... View Details
Keywords: Control; Selection; Decentralization; Company Values; Retail Chains; Employees; Selection and Staffing; Local Range; Business Headquarters; Decision Making
Deller, Carolyn, and Tatiana Sandino. "Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain." Accounting Review 95, no. 4 (July 2020): 173–198.