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  • All HBS Web  (1,462)
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  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

chain, in which case that manager will likely be happy to consider language that you might propose regarding your contributions. Avoid a statement that you are leaving to pursue other interests or spend more time with family; these are... View Details
Keywords: by John Quelch
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

job, if you're building a happy family: to realize that they need to be motivated and that there's a clear way to motivate them." Listing your assumptions about a prospective plan and assessing their plausibility can help determine the... View Details
Keywords: by Carmen Nobel
  • Research Summary

Emotional Experience, Expression, and Regulation

By: Alison Wood Brooks

Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

gave each one a name. Those who used positive language and a range of facial expressions, for example, were deemed Excitable. Those who showed anger, contempt, and disgust but also a fair amount of neutral expressions were labeled Stern. CEOs with high topic entropy... View Details
Keywords: by Michael Blanding
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

cost, worthwhile profits can be made, while bringing enormous health and happiness to large populations.” The approach turns traditional marketing on its head This model encourages manufacturers to offer their often-contested patented... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • October 17, 2022
  • Article

Relational Diversity in Social Portfolios Predicts Well-Being

By: Hanne K. Collins, Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton and Alison Wood Brooks
We document a link between the relational diversity of one’s social portfolio—the richness and evenness of relationship types across one’s social interactions—and well-being. Across four distinct samples, respondents from the United States who completed a preregistered... View Details
Keywords: Social Interaction; Social Engagement; Well-being; Happiness; Social and Collaborative Networks; Family and Family Relationships
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Collins, Hanne K., Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton, and Alison Wood Brooks. "Relational Diversity in Social Portfolios Predicts Well-Being." Proceedings of the National Academy of Sciences 119, no. 43 (October 17, 2022).
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

and seeing what sort of results and ads he’d get back. He wasn’t happy with what he saw . Some of the ads were completely unrelated to the search . In a normal company, the CEO, seeing a bad product, would call the person in charge of the... View Details
Keywords: by James Heskett
  • 2024
  • Book

The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions

By: Michael Norton
Our lives are filled with repetitive tasks meant to keep us on track—what we come to know as habits. Over time, these routines (for example, brushing your teeth or putting on your right sock first) tend to be performed automatically. But when we’re more mindful about... View Details
Keywords: Behavior; Happiness; Performance Productivity; Attitudes
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Norton, Michael. The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions. New York: Scribner, 2024.
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

minimills entered the rebar market, the integrated mills were happy to exit it. Their gross margins in the rebar business were a mere 7 percent, and rebar accounted for only 4 percent of the industry's tonnage. So the integrated mills... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Chapter 11 doesn’t give companies a free pass, however. Cases... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

illegal business entities don’t incorporate to make people happy or to make people better. They incorporate to make people money. Everything else good that happens beyond that is icing on the stakeholders’ cake.” Others differed. Michael... View Details
Keywords: by James Heskett
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

less at stake than I do." You might also suggest that your substitute is a harder bargainer than you are: " I don't want to walk away from this deal, but he's in charge and is not happy with the offer on the table." In both... View Details
Keywords: by Deepak Malhotra
  • 08 Apr 2019
  • Sharpening Your Skills

The Life of Luxury and How to Sell It

Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models.... View Details
Keywords: by Sean Silverthorne; Auto; Retail; Fashion
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

follow a structured process. The product leads would constantly complain about his attitude and work quality. I carved out a prototyping role for him on the team so we could keep experimenting with new ideas and he could remain happy and... View Details
Keywords: by Julia Austin
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge What principles should your firm... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

Happiness can be dangerous as well, since happy negotiators tend to accept less than they might otherwise be able to get. "You don't want your happiness to hijack other... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

in school with the option to join the company when they graduate, Fuller’s analysis finds that three-quarters of employers wind up happy with their trainees and two-thirds of apprentices go on to college or career. “Employers see a real... View Details
Keywords: by Michael Blanding
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

Constance Bagley: Yes, I'd be happy to. The law offers a variety of tools managers can use to manage the firm more effectively. They range from contracts, which can be used to strengthen business relationships, allocate risk and reward,... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

because they find the work rewarding in and of itself. Given that goals can undermine this intrinsic value of work, sometimes the best solution is no specific stretch goal at all or at the very least mastery or learning goals. I do not need someone to set a stretch... View Details
Keywords: by Sean Silverthorne
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