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  • 02 Apr 2008
  • Research & Ideas

Four Companies that Conquered America

retailer, to enter the U.S. market with the new Fresh & Easy chain of discount grocery stores. Avoiding geographies where Wal-Mart is entrenched, Tesco has so far opened 50 stores in the growth markets of California, Nevada, and... View Details
Keywords: by John Quelch
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

afford groceries is the reason we see so much plastic in grocery aisles today. “Despite our best efforts, Gotham Greens is a small company with limited influence in the packaging sector. Changing the... View Details
Keywords: by Ranjay Gulati
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

you owned a sporty little car, you might be tempted to drive it all the time, settling in to the comfy leather seats whenever you needed to get groceries or meet friends for dinner. But Derek lives in Vancouver, Canada, where public... View Details
Keywords: Re: Michael I. Norton
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do decisions made for tomorrow or two days in the future differ from... View Details
Keywords: Martha Lagace
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details
Keywords: by Sean Silverthorne; Retail
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

cart altered the purchasing patters of customers when it was introduced over 60 years ago. Today's technologies can have equally profound effects on consumers' behavior. For example, a Swedish grocery store discovered that by... View Details
Keywords: by Raymond Burke; Retail
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

adequately considered whether or when this is true. In a sense, they have a very blunt tool that they are overusing. Second, there is a constant battle for shelf space in most grocery stores. If you are Quaker Oats, you would like to have... View Details
Keywords: by Poping Lin; Consumer Products
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

Harvard Business Review 98, no. 5 (September–October 2020): 98–105. Weaknesses in supply chain strategy exposed As anyone who went grocery shopping in the early days of the pandemic can tell you, empty shelves revealed how COVID-19 did a... View Details
Keywords: by Sean Silverthorne
  • 22 Dec 2016
  • Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

restaurants, dry cleaners, and local grocery stores—form the backbone of communities across America and they are responsible for about 40 million jobs. And, as Mercedes Delgado and I show in research released earlier this year, small... View Details
Keywords: by Karen Mills
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

consumer demand across the world. Purchase this case:https://hbsp.harvard.edu/product/619008-PDF-ENG Harvard Business School Case 619-029 Amazon Acquires Whole Foods (B) This short case, meant for pairing with HBS No. 615-013, “AmazonFresh: Rekindling the Online View Details
Keywords: Dina Gerdeman
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

218-001 Bega Cheese: Bidding to Bring Vegemite Back Home In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelez International’s Australia and New Zealand (ANZ) grocery business,... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2302589   Cases & Course Materials Harvard Business School Case 514-022 Tesco Group Food In 2010, the world's third largest retailer created a new centralized sourcing department for fresh food and... View Details
Keywords: Sean Silverthorne
  • 05 May 2015
  • First Look

First Look: May 5

grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic bags. However, little is known about how these... View Details
Keywords: Carmen Nobel
  • 14 Feb 2012
  • First Look

First Look: February 14

innovation. Download the paper: http://www.hbs.edu/research/pdf/11-099.pdf   Cases & Course MaterialsDoug Rauch: Solving the American Food Paradox José B. Alvarez and Ryan JohnsonHarvard Business School Case 512-022 Doug Rauch, the former president of View Details
Keywords: Carmen Nobel
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

place aversion in queues and its implications for customer experiences and behaviors, as well as for operating performance. An observational analysis of customers queuing at a grocery store, and four online field studies in which... View Details
Keywords: Dina Gerdeman
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

133,000 weekly active users, but Propel had a limited funding runway, and, ahead of a meeting with investors, Chen has to select a business model. He evaluates data from two ongoing business model pilots—financial services referrals and View Details
Keywords: Carmen Nobel
  • 20 May 2008
  • First Look

First Look: May 20, 2008

tolerance, can have substantial welfare costs. Download the paper from SSRN ($5): http://papers.nber.org/papers/w13966 I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time... View Details
Keywords: Martha Lagace
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

A Study of Online Grocery Purchases and Order Lead Time Authors:Katherine L. Milkman, Todd Rogers, and Max Bazerman Publication:Marketing Letters (in press) Abstract How do decisions made for tomorrow or two days in the future differ from... View Details
Keywords: Martha Lagace
  • 10 Apr 2012
  • First Look

First Look: April 10

widely, and research shows that it's often tough to increase profits by investing abroad. A new study of the grocery retail industry reveals that with a few exceptions globalization's benefits have not accrued to retailers. Local... View Details
Keywords: Carmen Nobel
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