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    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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      Ryan L. Raffaelli

      Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details

      Keywords: grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery
      • Portrait Project

      Vi Mai

      to the States when I was nine. I learned English by watching TV, reading grocery catalogs, and interpreting for my parents at doctor visits. As I grew older, I came to realize that the problem was not my English. It was the ignorance and... View Details
      • 29 Sep 2014
      • Research & Ideas

      Why Do Outlet Stores Exist?

      "This implies that these original prices are credible, saying something tangible about the product characteristics to the buyer. There is content in that price, whether or not it is genuine." Grocery store pricing At HBS, Ngwe... View Details
      Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail
      • 07 Jul 2019
      • HBS Case

      Walmart's Workforce of the Future

      technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell general merchandise but limited... View Details
      Keywords: by Julia Hanna; Retail
      • 04 Nov 2011
      • Working Paper Summaries

      Multi-Sided Platforms

      Keywords: by Andrei Hagiu & Julian Wright

        Gunnar Trumbull

        Gunnar Trumbull is the Phillip Caldwell Professor of Business Administration at Harvard Business School.

        Professor Trumbull’s primary area of expertise in political economy, with a focus on consumer and regulatory politics. His book Strength in... View Details

        Keywords: grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery
        • 18 Jun 2020
        • Research & Ideas

        What Is an "Essential" Purchase for a Low-Income Family?

        refugees were shamed on social media after being photographed with smartphones, and federal agencies have reprimanded how lower-income individuals spend relief funds after natural disasters. Even groceries aren't safe, Hagerty and Barasz... View Details
        Keywords: by Rachel Layne
        • 05 May 2022
        • Research & Ideas

        Why Companies Raise Their Prices: Because They Can

        Grocery bills may be ridiculously high these days, but supply chain problems, energy costs, and inflation aren’t the only factors to blame. New research suggests that companies are raising prices simply because they can. In 2021, US... View Details
        Keywords: by Rachel Layne
        • 14 May 2018
        • Research & Ideas

        Amazon vs. Whole Foods: When Cultures Collide

        company is just acquiring the stores for their locations, and plans to phase out the Whole Foods brand. Assuming that Amazon wants Whole Foods to succeed, however, it might do well to consider the benefits of the grocery chain’s... View Details
        Keywords: by Michael Blanding; Food & Beverage
        • Web

        Leadership - Faculty & Research

        Barnett May 2025 | Case | Faculty Research In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology... View Details
        • 07 Mar 2011
        • Research & Ideas

        Why Companies Fail—and How Their Founders Can Bounce Back

        there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the start-up's elusive measure of success:... View Details
        Keywords: by Carmen Nobel
        • 01 Jun 2023
        • HBS Case

        A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

        grocery stores, restaurants, and manufacturing plants, with median annual earnings of about $10,000. Higher-paying, professional opportunities remain scarce. View VideoVideo: Hise Gibson shares why business leaders need to hear Larry... View Details
        Keywords: by Dina Gerdeman; Apparel & Accessories

          William A. Sahlman

          William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

          Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

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          • Web

          Business & Environment - Faculty & Research

          with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic bags. However, little is known... View Details
          • 12 Feb 2018
          • Research & Ideas

          Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

          to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over a cumulative five hour span.... View Details
          Keywords: by Michael Blanding; Retail; Service
          • Web

          Health Care - Faculty & Research

          strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company, including in-store grocery technology and expanding... View Details
          • 27 Feb 2023
          • Research & Ideas

          How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

          doctoral student Caleb Kwon analyzed timesheet records of more than 25 million employee shifts over four years at a large US grocery chain. Controlling for a host of variables, they find that a 1 percent increase in lateness and... View Details
          Keywords: by Ben Rand; Retail

            Ray A. Goldberg

            A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

            ... View Details

            Keywords: grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery
            • 28 Mar 2016
            • Research & Ideas

            What's a Boss Worth?

            than Boss B for everyone.” Measuring boss quality To measure boss quality, the researchers looked at transaction times for the workers under them on any given day (due to confidentiality agreements, he can’t say what the transaction is—but a good analogy is the amount... View Details
            Keywords: by Michael Blanding; Service