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Show Results For

  • All HBS Web  (535)
    • News  (114)
    • Research  (277)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (96)
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  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

one? Or that satisfied, loyal customers become more and more profitable over their lifetime as they purchase new products, updates on old ones, supplies, and services, all the while recruiting others to do the same? In fact, that customer... View Details
Keywords: by James Heskett
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

company in Boston, I was recruited by another speech recognition firm in Silicon Valley. At first I thought I wouldn't be able to take the job given the noncompete agreement I had signed in Boston, but I was nonetheless able to make the... View Details
Keywords: by Martha Lagace
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

are legal fees and recruiting costs for hiring immigrants, and that kind of stuff will quickly wipe out any underpayment that a firm would get off a $50,000 salary. So I don't have the belief that firms are using this to reduce the wage... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

a strong collaboration between the Time to Read national program and media and entertainment giant Time Warner, Inc. Time to Read helps local nonprofits such as Chicago's Off the Street Club recruit children, youths, and even adults from... View Details
Keywords: by James Austin
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

unacceptable behavior in the offline world might be perfectly acceptable in the online world. For example, corporate norms and fear that the boss might find out prevent many employees from openly advertising themselves on the job market.... View Details
Keywords: by Carmen Nobel
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

have higher productivity than their counterparts from large cities. As a possible explanation of our results, we test for selection and find that employees hired from smaller towns outperform their large city counterparts in standardized... View Details
  • 25 Apr 2018
  • Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

guard—largely because it flies in the face of other studies and anecdotal evidence showing that, within many businesses, the employee pool has grown more racially mixed over time. “There’s this assumption that firms are more diverse,”... View Details
Keywords: by Dina Gerdeman
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

to talk the talk before you walk the walk. But talk is often infuriatingly cheap.” Holmes said it’s irritating that some business leaders seem to equate hiring a couple minority employees with making sweeping changes to corporate hiring... View Details
Keywords: by Dina Gerdeman
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

have had,’ instead of: ‘Look at my Ferrari in my four-car garage.’” Incentives matter in inspiring employees to embrace the mission and work hard. “We want to make sure the incentives are aligned. Private markets do a much better job than... View Details
Keywords: by Avery Forman; Employment
  • June 2024
  • Teaching Note

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)
Citation
Related
Groysberg, Boris, and Sarah Mehta. "Skills-First Hiring at IBM." Harvard Business School Teaching Note 424-074, June 2024.
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

followers," Deighton says. "It's fascinating when you look at a company like that and what it was able to achieve." The company also enjoyed a nice side benefit: As a result of the social media campaign, prospective employees started... View Details
Keywords: by Dina Gerdeman; Advertising
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

on the Web is exactly the same as what you do off-line. Duplicate your traditional business assumptions on-line. (After all, the Internet is just a tool, isn't it?) Insist that an Internet venture meet every corporate standard: cost controls, quarterly earnings, View Details
Keywords: by Rosabeth Moss Kanter
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

attracted considerable attention among donors and the media. Now, GiveDirectly is looking to grow, and it is contemplating how best to recruit talented employees and keep them motivated. In addition to... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a means for activating change, View Details
Keywords: by Martha Lagace
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

was selected as the start point for two reasons: First, it was when the CEO of BigAC observed that less than 10 percent of the candidates for partnership were female—this after a decade of actively recruiting highly qualified women. And... View Details
Keywords: by Martha Lagace; Accounting
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

departments and in the relationships among faculty and administrators. It is written into course catalogs, into standards for admitting students and promoting professors, and into strategies for raising funds and recruiting athletes. It... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

mistake companies make is to rely on employees from the core organization to staff new ventures.— Clark Gilbert and Joseph L. Bower It's important to note that calling a business separate and making a business separate are two different... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Management and Davies through a unique recruitment process that raises questions of compensation and employee incentives, negotiation strategy, and human resources management. Purchase this case:... View Details
Keywords: Martha Lagace
  • 08 Dec 2015
  • First Look

December 8, 2015

and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
  • April 2023 (Revised April 2024)
  • Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096. View Details
Keywords: Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing; Innovation and Management; Innovation Strategy; Leadership Style; Business or Company Management; Management Style; Media; Business Processes; Organizational Culture; Organizational Structure; Performance Expectations; Performance Productivity; Creativity; Business Strategy; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Video Game Industry; North America; California; Canada; Europe; Middle East; Africa; Asia; Latin America
Citation
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Related
Joly, Hubert, Leonard A. Schlesinger, James Barnett, and Stacy Straaberg. "Netflix's Culture: Binge or Cringe?" Harvard Business School Teaching Note 523-004, April 2023. (Revised April 2024.)
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