credit card - Publications - Faculty & Research

01 Feb 2000
News

Breaking Down Barriers: The Electronic Wallet

partnership with financial institutions such as MBNA, Capital One, Wells Fargo, and Providian. These firms offer the Brodia online shopping service as part of the credit card and banking services. By typing... View Details

Keywords: Judith A. Ross

13 Sep 2004
Research & Ideas

Cash and the Woman-Owned Business

fund the launch of nearly all start-ups. The founders' current income, cash reserves, credit card capacity, and "mortgagable" assets account for most of the early stage capital in the United... View Details

Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a... View Details

Keywords: by James Heskett

24 Nov 2020
Working Paper Summaries

Accounting for Product Impact in the Consumer Finance Industry

Keywords: by George Serafeim and Katie Trinh; Financial Services

13 Dec 2016
First Look

December 13, 2016

credit cards that could be used in Falabella stores, and Banco Falabella competed with other banks by offering personal banking services. The case covers many of the key questions the leaders of the firm... View Details

Keywords: Carmen Nobel

31 May 2011
First Look

First Look: May 31

and James WeberHarvard Business School Case 511-065 Kevin Laracey, founder of Paydiant, needed to figure out how to launch a payment processing company with a new technology based on smart phones. Consumers had increasingly turned to electronic payment methods such as... View Details

Keywords: Sean Silverthorne

Profile

Rocio Parra

point of view and see how Tiffany has benefited from an influx of foreigners taking advantage of a declining dollar." This summer, Rocio will take a closer look at buying habits via internship with American Express in New York, where she will explore View Details

01 Sep 2013
News

The Joy of Spending

we talk about are not mistakes that laypeople make," says Norton, who admits that even he fails to heed the science from time to time. "They are mistakes that humans make." Below, Norton offers five principles that can ensure you swipe your View Details

Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

making the award more lucrative and therefore more salient in the minds of the consumers, or they help consumers accumulate rewards in other ways that could be redeemed in their stores. To solve the challenge of the infrequent vacation traveler, airlines introduced... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

15 Dec 2009
First Look

First Look: Dec. 15, 2009

first of a series of highly successful projects that established GE Money Bank as a leader in the Swiss credit card market. The business concept was to cooperate with the country's leading retailer MIGROS to... View Details

Keywords: Martha Lagace

01 Jun 2016
News

How Do We Win the Cyberwar?

Your credit card has already been stolen. You just don’t know it yet. Thomas knows it, though. (A 12-year IT security veteran, Thomas requested anonymity to protect the reputation of his employers, which... View Details

Keywords: Dan Morrell; illustrations by Victo Ngai

28 Oct 2009
Lessons from the Classroom

HBS Begins Teaching Consumer Finance

financial service firms that serve them, including traditional banks, insurance companies, credit card issuers, and brokers, as well as a host of entrepreneurial ventures in this space. Q: When did you get... View Details

Keywords: by Roger Thompson; Financial Services; Education

26 Aug 2020
News

What the Climate Change Movement Can Learn from the Pandemic

users’ credit card purchases and then connects users with offsets they can buy to mitigate their footprint. Part of Pal’s motivation for building Joro was that she wanted a tool that would not only allow her... View Details

20 Mar 2005
Research & Ideas

Lessons of Successful Entrepreneurs

industries that are going through a sea change. He recalled how a two-dollar ATM fee he once paid at an airport spurred him to start his own ATM network featuring out-of-town banks. Other ventures he helped create were a credit View Details

Keywords: by Sean Silverthorne

Web

Bibliography - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising 1865 - 1910 Research Links Bibliography Site View Details

Web

Trade Catalogs - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: Trade Catalogs National Markets Advertising Products Trade Catalogs Trade... View Details

Profile

Lara Hodgson

get paid immediately for a flat 2.5% merchant fee, which is akin to accepting a credit card for payment but at atypically lower fee. NOWaccount is not a loan or debt, it is simply a revenue accelerator like... View Details

01 Jan 2003
News

Charles O. Rossotti, MBA 1964

enabled everyone to say, 'Here's what we're doing to improve things.'" Rossotti dramatized the scope of the agency's IT problems by taking key congressional staffers on a bus trip-first to the virtually paperless office of a credit View Details

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

tested if incumbent players decide to target the market gaps and new approaches themselves. Traditional large banks and credit card companies have access to three types of assets that could make them... View Details

Keywords: by Karen Mills; Banking; Financial Services

December 2012 (Revised October 2022)
Case

Plastiq

By: Jeffrey J. Bussgang, Gaurav Jain, Liroy Haddad, Luke Langford and Matt Noble

The young CEO of a venture-backed startup needs to figure out his go to market strategy and the right profile for his first key sales hires. Should he develop partnerships with channels that would provide leverage or build out a direct sales force? And should the sales... View Details