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- All HBS Web (689)
- Faculty Publications (611)
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- May 2, 2014
- Article
If You're Feeling Unappreciated, Give Someone Else Credit
By: Josh Baron and Rob Lachenauer
Conflict in a family business can escalate quickly, but it's crucial to avoid it whenever possible. The article emphasizes recognizing the signs of escalating conflict and taking steps to prevent it. When disagreements arise, people often resort to legal action, which...
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Baron, Josh, and Rob Lachenauer. "If You're Feeling Unappreciated, Give Someone Else Credit." Harvard Business Review (website) (May 2, 2014).
- February 2003 (Revised May 2006)
- Case
Ernst & Young LLP
By: David F. Hawkins and Jacob Cohen
The history of Ernst & Young provides a platform to discuss the issues related to the sale of the consulting business as well as the founding of the legal unit. It dovetails with the issues raised at Arthur Andersen regarding the role of the Big Four accounting firms...
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Hawkins, David F., and Jacob Cohen. "Ernst & Young LLP." Harvard Business School Case 103-060, February 2003. (Revised May 2006.)
- September 2008 (Revised March 2009)
- Supplement
Traversing a Career Path: Pat Fili-Krushel (B)
By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Pat Fili-Krushel has agreed to take on the job of first executive vice president of administration for AOL Time Warner, leading corporate human resources, internal communications, real estate and facilities, and other administrative roles for the combined company. She...
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Keywords:
Conflict Management;
Leadership;
Managerial Roles;
Negotiation Tactics;
Personal Development and Career;
Gender;
Power and Influence;
Media and Broadcasting Industry;
Publishing Industry;
United States
McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Traversing a Career Path: Pat Fili-Krushel (B)." Harvard Business School Supplement 909-010, September 2008. (Revised March 2009.)
- September 10, 2014
- Article
Getting Cross-Cultural Teamwork Right
By: Tsedal Neeley
People struggle with global teamwork, even though it’s essential to success in multinational firms. Despite their efforts to nimbly manage differences in time zones, cultures, and languages, cross-border collaborators often fail to reach shared understanding or common...
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Neeley, Tsedal. "Getting Cross-Cultural Teamwork Right." Harvard Business Review (website) (September 10, 2014).
- April 2009 (Revised November 2012)
- Case
Sermo, Inc.
By: Thomas R. Eisenmann and Lars Peter Christian Nielsen
Sermo operates the leading online professional network for physicians in the United States. Doctors use Sermo free of charge to post surveys regarding diagnostic and treatment concerns and to discuss these concerns, as well as challenges with managing their practices....
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Keywords:
Entrepreneurship;
Health Care and Treatment;
Knowledge Sharing;
Two-Sided Platforms;
Conflict and Resolution;
Social and Collaborative Networks;
United States
Eisenmann, Thomas R., and Lars Peter Christian Nielsen. "Sermo, Inc." Harvard Business School Case 809-142, April 2009. (Revised November 2012.)
- May 2000 (Revised December 2018)
- Case
SMA: Micro-Electronic Products Division (A)
By: Michael Beer and Michael Tushman
The Micro-Electronic Products Division of SMA has financial and organizational problems. Conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. The cause of these problems is found in a change in...
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Keywords:
Change Management;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Conflict and Resolution;
Business Strategy
Beer, Michael, and Michael Tushman. "SMA: Micro-Electronic Products Division (A)." Harvard Business School Case 400-084, May 2000. (Revised December 2018.)
- November 2006 (Revised December 2011)
- Case
HCA, Inc. (A)
Focuses on the buyout of HCA by three private equity firms: Bain Capital, KKR, and Merrill Lynch Global Private Equity. It provides an opportunity to discuss a variety of issues related to leveraged buyouts including the process, the role of private equity, the...
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Keywords:
Leveraged Buyouts;
Private Equity;
Investment;
Business and Shareholder Relations;
Conflict and Resolution;
Valuation
Ruback, Richard S. "HCA, Inc. (A)." Harvard Business School Case 207-076, November 2006. (Revised December 2011.)
- May 2016
- Article
'Both/And' Leadership
By: Wendy K. Smith, Marianne Lewis and Michael Tushman
Leaders face a multitude of strategic paradoxes—contradictory pressures that are too often viewed as "either/or" choices. There are innovation paradoxes, in which the pursuit of new offerings and processes conflicts with the mandate to sustain the tried and...
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Smith, Wendy K., Marianne Lewis, and Michael Tushman. "'Both/And' Leadership." Harvard Business Review 94, no. 5 (May 2016): 62–70.
- May 2013
- Case
Wendy Peterson
By: Linda A. Hill and Alisa Zalosh
Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company. To penetrate a perceived market niche, Peterson hires Fred (Xing) Wu, whose familiarity with and access to Chinese...
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Keywords:
Leadership;
Conflict Management;
Salesforce Management;
Rank and Position;
Performance Evaluation;
Management Teams;
Cross-Cultural and Cross-Border Issues;
Accounting Industry;
Texas
Hill, Linda A., and Alisa Zalosh. "Wendy Peterson." Harvard Business School Brief Case 913-560, May 2013.
- June 1989 (Revised May 1993)
- Supplement
Rossin Greenberg Seronick & Hill, Inc. (C)
By: John A. Quelch
Teaching objectives: 1) to consider legal and other obligations advertising agencies owe to their clients, 2) to show how aggressive marketing can lead to allegations of misconduct, 3) to explore conflicts of interest which may arise for professional service companies...
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Keywords:
Conflict of Interests;
Ethics;
Lawsuits and Litigation;
Marketing;
Advertising;
Advertising Industry;
New England
Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (C)." Harvard Business School Supplement 589-126, June 1989. (Revised May 1993.)
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
Attitudes Among Syrian Refugees in Turkey By: Fabbe, Kristin, Chad Hazlett, and Tolga Sinmazdemir Abstract—How does violence during conflict affect the political attitudes of civilians who leave the conflict...
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Keywords:
Carmen Nobel
- November 2004
- Case
Technology Commercialization at the Massachusetts General Hospital
The Department of Corporate Sponsored Research & Licensing (CSRL) at the Massachusetts General Hospital (MGH) serves as the primary interface between the hospital and the private sector. Examines the range of issues related to the commercialization of MGH's...
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Keywords:
Technological Innovation;
Conflict of Interests;
Commercialization;
Higher Education;
Health Care and Treatment;
Education Industry;
Health Industry;
Massachusetts
West, Jonathan, and Mona Ashiya. "Technology Commercialization at the Massachusetts General Hospital." Harvard Business School Case 605-049, November 2004.
- May 2001
- Case
Free Trade vs. Protectionism: The Great Corn-Laws Debate (Abridged)
By: David A. Moss
Examines the extended conflict between free traders and protectionists in 19th century Britain. It culminates with Prime Minister Sir Robert Peel's decision at the end of 1845 about whether to repeal the Corn Laws, a series of acts that had protected British...
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Keywords:
Plant-Based Agribusiness;
Change Management;
Trade;
Governing Rules, Regulations, and Reforms;
Policy;
Government Legislation;
Market Entry and Exit;
Conflict of Interests;
Competitive Advantage;
Agriculture and Agribusiness Industry;
Great Britain
Moss, David A. "Free Trade vs. Protectionism: The Great Corn-Laws Debate (Abridged)." Harvard Business School Case 701-140, May 2001.
- October 2007 (Revised March 2009)
- Case
Advanced Energy: Programs for Energy Conservation
By: V. Kasturi Rangan and Brooke Barton
Describes the dilemma facing Advanced Energy (AE), a $6 million nonprofit engaged in energy conservation in North Carolina. Most of the money for its programs comes from a Public Benefits Fund (PBF) enacted by the state legislature. With renewed effort by activists in...
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Keywords:
Energy Conservation;
Public Equity;
Performance Efficiency;
Nonprofit Organizations;
Conflict and Resolution;
Energy Industry;
Utilities Industry
Rangan, V. Kasturi, and Brooke Barton. "Advanced Energy: Programs for Energy Conservation." Harvard Business School Case 508-003, October 2007. (Revised March 2009.)
- September 2001
- Background Note
Financial Reporting Environment, The
Provides a framework for understanding the role of financial reporting and various intermediaries as mechanisms for reducing both adverse selection and moral hazard problems in capital markets. Financial reports reduce adverse selection by providing basic information...
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Keywords:
Financial Reporting;
Financial Statements;
Capital Markets;
Venture Capital;
Corporate Disclosure;
Conflict of Interests
Healy, Paul M., Amy P. Hutton, Robert S. Kaplan, and Krishna G. Palepu. "Financial Reporting Environment, The." Harvard Business School Background Note 102-029, September 2001.
- January 2010 (Revised April 2010)
- Case
Greenbriar Growth Partners and Microsurgery Devices
Greenbriar Growth Partners (GGP), a venture capital (VC) firm, has been an investor in Microsurgery Devices (MSD) for four-plus years and has come into conflict with the company's founder. Should the Board's nominating committee re-nominate the VC investor, and should...
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Keywords:
Financial Crisis;
Venture Capital;
Private Equity;
Initial Public Offering;
Governing and Advisory Boards;
Conflict of Interests;
Medical Devices and Supplies Industry;
United States
El-Hage, Nabil N., and Kristin Elaine Meyer. "Greenbriar Growth Partners and Microsurgery Devices." Harvard Business School Case 310-060, January 2010. (Revised April 2010.)
- February 2001
- Case
Free Trade vs. Protectionism: The Great Corn-Laws Debate
By: David A. Moss, Kevin P. Brennan, Matthew B. Gorin and Marian Lee
Examines the extended conflict between free traders and protectionists in nineteenth-century Britain. It culminates with Prime Minister Robert Peel's decision at the end of 1845 about whether to repeal the Corn Laws, a series of acts that had protected British...
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Keywords:
Conflict of Interests;
Trade;
Governing Rules, Regulations, and Reforms;
Policy;
Government Legislation;
Change Management;
Competitive Advantage;
Plant-Based Agribusiness;
Market Entry and Exit;
Agriculture and Agribusiness Industry;
Great Britain
Moss, David A., Kevin P. Brennan, Matthew B. Gorin, and Marian Lee. "Free Trade vs. Protectionism: The Great Corn-Laws Debate." Harvard Business School Case 701-080, February 2001.
- June 2001 (Revised November 2001)
- Case
Plum Creek Timber (B)
By: Max H. Bazerman, Jack Troast, Hannah Bowles and Nicole Nasser
Plum Creek Timber Co. decides to go ahead with negotiations for a Habitat Conservation Plan (HCP) on its Pacific Northwest properties. HCP represents a new form of public-private-sector collaboration and innovation to improve upon command-and-control environmental...
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Keywords:
Conflict of Interests;
Negotiation Process;
Negotiation Participants;
Environmental Sustainability;
Business and Government Relations;
Forest Products Industry;
United States
Bazerman, Max H., Jack Troast, Hannah Bowles, and Nicole Nasser. "Plum Creek Timber (B)." Harvard Business School Case 801-399, June 2001. (Revised November 2001.)
- March 1988
- Case
Debi Coleman and Apple Computer, Inc.
A companion case to Donna Dubinsky and Apple Computer (A) and (B). In a conflict with Dubinsky over the introduction of a new just-in-time distribution system, this case provides Coleman's side of the story. Coleman's perception of the issue is quite different and her...
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Jick, Todd D., and Mary C. Gentile. "Debi Coleman and Apple Computer, Inc." Harvard Business School Case 488-024, March 1988.
- June 1990 (Revised October 1991)
- Case
Lake Pleasant Bodies Case (A)
Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a...
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Keywords:
Decision Choices and Conditions;
Moral Sensibility;
Questionnaires;
Attorney and Client Relationships;
Social Psychology;
Conflict Management;
Legal Services Industry
Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)