by Zoë Chance - Publications - Faculty & Research

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

A few years ago, Sandra J. Sucher received worried emails from two MBA students in her first-year Leadership and Corporate Accountability (LCA) class at Harvard Business School. Elana Green (now Elana Silver) and David Rosales (both HBS MBA 2010) had been troubled... View Details

Keywords: by Carmen Nobel; Manufacturing

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

that led to the financial crisis. And while the intricate details of pay plans don't evoke the outrage of multimillion-dollar paydays, curbing the risk-taking incentives embedded in those plans is key to resolving the current crisis and preventing another. That task... View Details

Keywords: by Roger Thompson

14 Oct 2013
Research & Ideas

Time that Government Reopens for Business

Summers as the successor to Ben Bernanke. That saga left many people in business and finance concerned. If politicians in Washington, DC, are having an argument about something as do-or-die as the debt ceiling, they thought, what are the View Details

Keywords: by Jim Aisner

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

written by Lal with HBS colleague David Bell, was published in Quantitative Marketing and Economics last June. Lal discusses his findings with Manda Salls. Salls: Frequent shopper programs have become part of the shopper's landscape. What... View Details

Keywords: by Manda Salls; Consumer Products; Retail

21 Feb 2005
Research & Ideas

The VC Quandary: Too Much Money

necessarily the best strategy. "What you've got (to do is) be sure that you're into the first five or six: the guys that have a real chance of making it. And that means they're early to market, that they're ahead in their product... View Details

Keywords: by Julie Jette; Financial Services

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

26 May 2003
Research & Ideas

What Your Competition is Telling You

attributes such shortcomings to a prevailing "sense of entitlement" that's fostered in part by the absence of competitors. "You could make a good case that the very promise of job security is the first step in destroying... View Details

Keywords: by David Stauffer

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

be a better person. Max disagreed, suggesting instead that loyalty has a dark side, since it causes people to make bad decisions.” In Hildreth’s view, a strong sense of loyalty within individuals makes them more ethical, by sparking more... View Details

Keywords: by Michael Blanding

11 Jun 2012
Research & Ideas

When Business Competition Harms Society

UCLA Anderson School, and Michael W. Toffel of Harvard Business School. In the quest to discover whether competition breeds unethical behavior, the researchers examined the vehicle emissions testing program in New York State, one of several states required View Details

Keywords: by Carmen Nobel; Auto

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

At General Motors' Car Assembly Plant in Wilmington, DE, there is a film that managers like to show when times get tough. Dating to 1991, the film opens with a GM executive saying that the plant will be closed in three years. There is no possibility of appeal, no View Details

Keywords: by Theodore Kinni

06 Sep 2011
Research & Ideas

How Small Wins Unleash Creativity

of creative productivity. "We found that of all the events that characterized the best inner work life days, by far the most prominent was making progress," Amabile says. "And of all the events that characterized the worst... View Details

Keywords: by Carmen Nobel

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details

Keywords: by Nick Morgan

12 Nov 2001
Research & Ideas

Can Religion and Business Learn From Each Other?

Mention the words religion and business in one breath, and chances are good that someone will take offense. It's a common conviction within most Western societies that the two do not and should not be mixed—ever. Yet when Laura Nash and... View Details

Keywords: by Martha Lagace

11 Aug 2011
Lessons from the Classroom

Perfecting the Project Pitch

then there's not much chance that the audience will either. Passion and enthusiasm can be contagious in pitch situations, but so can a lack of those qualities, Steenburgh says. If the presenter appears bored or unsure, the audience will... View Details

Keywords: by Dennis Fisher

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

most interesting one there is. And so the chance to write about him was an opportunity I didn't want to give up. Q: HBS is famous for field-based research where faculty members go out into the field and observe a company or workers or... View Details

Keywords: by Sean Silverthorne; Computer

02 Feb 2009
Research & Ideas

The Success of Persistent Entrepreneurs

definition, starts a company that goes public) have a 34 percent chance of succeeding in their next venture. By contrast, first-time entrepreneurs have only a 22 percent chance... View Details

Keywords: by Sarah Jane Gilbert

11 Jun 2009
Working Paper Summaries

Social Influence Given (Partially) Deliberate Matching: Career Imprints in the Creation of Academic Entrepreneurs

Keywords: by Pierre Azoulay, Christopher C. Liu & Toby E. Stuart

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

research effort in which we carefully examined more than 200 well-established management practices as they were employed over a ten-year period by 160 companies. Our findings took us quite by surprise. Most... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

November 2013 (Revised June 2014)
Case

E-Cigarettes: Marketing Versus Public Health

By: John A. Quelch and Margaret L. Rodriguez

Electronic cigarettes (e-cigarettes) were heralded by some as a healthcare game changer, enabling smokers to switch to a new product which carried lower risk of cancer. However, there were concerns about the public health risk of e-cigarettes, particularly the chance... View Details

Keywords: Public Health; Tobacco; Smoking; Cigarettes; Electronic Cigarettes; Cancer; Lung; Lorillard; Philip Morris; Safety; Technological Innovation; Conflict of Interests; Market Entry and Exit; Marketing; Health; Advertising; Consumer Products Industry; Health Industry

Citation

Educators

Purchase

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

venture capital world is basically comprised of numbers. You have somewhere between 50% and 90% failure rate in the venture capital world. That's how it works. You make bets. It's probability. "From the incubator side, we're really driven mainly View Details

Keywords: by Kenneth Liss

Publications