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  • October 1989
  • Case

Exxon Corp.: Trouble at Valdez

Discusses the events leading to and repercussions following the 11 million gallon oil spill in Prince William Sound off the Alaskan coast. This was the largest spill in U.S. history. Examines the response to the spill by Exxon management, government agencies, and... View Details
Keywords: Natural Environment; Crisis Management; Energy Sources; Shipping Industry; Energy Industry; Alaska
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Goodpaster, Kenneth E. "Exxon Corp.: Trouble at Valdez." Harvard Business School Case 390-024, October 1989.
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

increased use of more narrowly focused professional accounting "boutiques," suggests that "what the industry really needs is more objectivity and innovation—not a larger tribe of 800-pound gorillas." In retrospect, View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

©iStock.com/GuidoVrola The bundled payment idea is part of a larger reform proposal called Value-Based Health Care Delivery, based on research by Michael E. Porter, the Bishop William Lawrence University... View Details
Keywords: by Carmen Nobel; Health
  • 03 Jan 2008
  • What Do You Think?

Does Judgment Trump Experience?

Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the... View Details
Keywords: by Jim Heskett
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

not clear. Many suggested that the kind of management innovation described by Gary Hamel in his new book, The Future of Management, will more likely occur as a result of forces outside the organization. Tony Gattis described the... View Details
Keywords: by Jim Heskett
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 09 Jan 2019
  • Research & Ideas

The UK Needs a Bold Strategy Around Competition to Survive Brexit

competitive strategy expert Michael E. Porter, of Harvard Business School. The competitive challenges now facing the UK have been made significantly worse by years of inaction. “Our worry is that the UK remains mired in wishful thinking... View Details
Keywords: by Michael Blanding
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people you might think would be shoo-ins... View Details
Keywords: by Kim Girard
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details
Keywords: by Jim Heskett
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

Summing Up The variety of responses stimulated by this month's column may help explain why our public institutions are so often perceived as responding slowly to natural or man-made "meltdowns." First, as Ravindra Edirisooriya... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • September 1988
  • Case

Vicks Health Care Division: Project Scorpio (D)

Reveals that Vicks chose a multi-condition positioning for the product. Describes testing of name and concept, and extensively reports on a four-city test market. Students are expected to evaluate both the design and results of the test, and face options ranging from... View Details
Keywords: Product Positioning; Health Industry
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Kosnik, Thomas J. "Vicks Health Care Division: Project Scorpio (D)." Harvard Business School Case 589-008, September 1988.
  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

top-notch athletes from Venus Williams on the tennis court to Tiger Woods in golf, they still have coaches. Coaches do have a place, but there are certain limits. I think both projects have converged on this understanding that you can... View Details
Keywords: by Sean Silverthorne
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

and Russia. Too Many Deals? HBS professor William A. Sahlman, the panel's moderator, noted: "One of the historical factors in the venture capital industry…wasn't too much money chasing too few deals. It was too much money going... View Details
Keywords: by Julie Jette; Financial Services
  • 04 Oct 2006
  • Lessons from the Classroom

Surviving Success: When Founders Must Go

Wasserman. "After interviewing seven or eight founders, I was struck by the fact that a far more critical moment in a founder's life is when that person is told he can no longer lead the company he started." With the help of... View Details
Keywords: by Julia Hanna; Technology
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details
Keywords: by James Heskett
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

According to a new Harvard Business School report from Michael E. Porter, the Bishop William Lawrence University Professor, and co-author Katherine Gehl, a former CEO and political activist, Washington’s proverbial “swamp” isn’t a set of... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

discussion from one point to the next—are remembered often by the legions of MBA students, doctoral candidates, and faculty members Christensen taught during an HBS career that spanned half a century, from the 1940s until his death in... View Details
Keywords: by Deborah Blagg; Education
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