by Tom Quinn - Publications - Faculty & Research

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Publications - Institute For Strategy And Competitiveness

cost measurement in health care. January 2020 Presentation Outcome Measurement Outcome Measurement by Thomas W. Feeley, MD Dr. Tom Feeley presents the basic principles and process of health outcome... View Details

June 2017 (Revised October 2017)
Case

Uber in 2017: One Bumpy Ride

By: Suraj Srinivasan, Jay W. Lorsch and Quinn Pitcher

Uber Technologies Inc., the popular ride-hailing company, entered 2017 having doubled its bookings in 2016 and achieving a valuation of nearly $70 billion, making it the largest venture capital-backed company in the world. Co-founder and CEO Travis Kalanick embodied... View Details

Keywords: Governance; Information Technology; Transportation; Venture Capital; Organizational Culture; Technology Industry; Transportation Industry; United States

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HBS - The year in Review

recognized by MBA students for their excellence and dedication with Faculty Teaching Award honors. Tony Mayo, Sophus Reinert, and Charlotte Robertson were acknowledged for their profound impact within and outside of the required... View Details

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

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Business History - Faculty & Research

Business History Business History 2014 Book Business History By: Walter A. Friedman and Geoffrey Jones This volume contains a selection of 42 foundational articles on the discipline of business history written between 1934 and the present day View Details

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Technology & Innovation - Faculty & Research

production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using... View Details

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Getting Started - Christensen Center for Teaching & Learning

teaching. Advice for New Case Teachers David Garvin Case method teaching requires practice. Professor Garvin offers a systematic approach to improving your teaching skills. Transcript Advice for First-time Teachers Tom DeLong Professor... View Details

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Partners - Case Method Project

Kelly Evans Mountain View High School Loveland, CO CO 8 of 13 Tom Frasier Greeley Central High School Greeley, CO CO 9 of 13 Danielle Jones Lester Arnold High School Commerce City, CO Subjects: Civics, History CO 10 of 13 Kendra Snyder... View Details

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Faculty & Research - Business History

Inclusive Alliances: America Must Rediscover the Ideological Flexibility That Helped It Win the Cold War By: Jeremy Friedman 2024 Working Paper Health, Human Capital Development and the Longevity of Japanese Elites Since 710 By: Tom... View Details

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Events - Business History

Events Events Upcoming Events Business History Seminar The Fall 2025 Business History Seminar, co-organized by Geoffrey Jones and Christina Lubinski, explores the theme "Rethinking Entrepreneurial History." The Seminar meets via Zoom on... View Details

February 2022 (Revised October 2022)
Case

Ample Hills Creamery

By: Tom Eisenmann, Lindsay N. Hyde and Tom Quinn

Ample Hills Creamery started in 2010 as a temporary ice cream pushcart in Brooklyn, New York City. On the strength of inventive flavors and clever marketing, husband-and-wife founders Brian Smith and Jackie Cuscuna built a premium, artisanal dessert empire of 16 retail... View Details

Keywords: Brands and Branding; Business Growth and Maturation; Partners and Partnerships; Logistics; Profit; Insolvency and Bankruptcy; Food and Beverage Industry

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Knowing Your Students - Christensen Center for Teaching & Learning

Teaching by the Case Method Knowing Your Students Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the Classroom Providing Assessment... View Details

February 2022
Case

Agora (A)

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn

Agora was a civic technology (civic tech) startup founded by Elsa Sze, who wanted to enhance the connection between political officials and their constituents by facilitating virtual “town halls,” making underrepresented voices heard and benefiting elected and... View Details

Keywords: Civic Technology; Government Administration; Conferences; Business Startups; Business Strategy

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December 2021 (Revised January 2023)
Supplement

Katerra (B)

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn

In May 2020, SoftBank executives, having invested nearly $2 billion in Katerra, decided the vision of an end-to-end, vertically-integrated construction process was worth saving—with some major changes to company structure. The SoftBank Vision Fund invested $200 million... View Details

Keywords: Business Startups; Failure; Insolvency and Bankruptcy; Entrepreneurship; Construction; Real Estate Industry; Construction Industry; Technology Industry; United States

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Skydeck - Alumni

of a growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of the English language Making Peace with Anger How... View Details

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Accounting & Management Awards & Honors - Faculty & Research

Corporate Finance Conference for “Being Surprised by the Unsurprising: Earnings Seasonality and Stock Returns” with Tom Chang, Samuel Hartzmark, and David Solomon. Eugene F. Soltes : Received the 2015... View Details

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Team - Case Method Project

Chaderjian is a member of the teacher support team who partners with educators as they train in and utilize the case method in high school classrooms. Motivated by the conviction that immersive engagement with history is foundational to... View Details

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Teacher Profiles - Case Method Project

AP Government and Politics, AP U.S. History ID Chad Bloxham Meridian High School Boise, ID Subjects: American Government, Idaho History MA Tom Bodo Springfield Honors Academy Springfield, MA MA Robert Boerjes City on a Hill Charter School... View Details

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Planning a Class Session - Christensen Center for Teaching & Learning

Teaching by the Case Method Planning a Class Session Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the Classroom Providing... View Details

November 2023
Case

The Commons Project in Rwanda—Building Digital Infrastructure for the Global Public Good

By: Álvaro Rodríguez Arregui and Tom Quinn

In September 2022, The Commons Project Foundation (TCP) CEO Zhenya Lindgardt and her team met on a Zoom call to discuss building tools to help Rwandans manage their health data. They believed that helping Africa build digital infrastructure would improve much-needed... View Details