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- All HBS Web
(437)
- News (200)
- Research (199)
- Multimedia (38)
- Faculty Publications (162)
- 12 Jan 2024
- News
Why Are So Many Companies ‘Rightsizing’?
- 25 Jan 2023
- News
Laid Off in Your Living Room: The Chaos of Remote Job Cuts
- 14 Dec 2021
- News
How Japan’s Recruit Holdings Regained Trust after a Scandal
- 18 Feb 2025
- News
The Revolt of the ‘Low Performers'
- 30 Jul 2024
- News
You Messed up at Work. What Now?
- 12 Jun 2023
- News
Some Tech Companies Won't Say ‘Layoffs’ When Laying Off Workers
- 09 Nov 2022
- News
Meta Lays Off More Than 11,000 Employees
- September 2023 (Revised December 2023)
- Case
Twiddy & Company: Trust in a Chaotic Environment
By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
- 14 Aug 2009
- News
Exploring the great dilemmas of leadership
- 23 Aug 2024
- News
Losing Your Job Used to Be Shameful. Now It’s a Whole Identity
- 21 May 2024
- News