by Robert Gibbons - Publications - Faculty & Research

05 Jul 2006
Research & Ideas

The Accidental Innovator

do. In their recent working paper "Accident, Innovation, and Expectation in Innovation Process," authors Robert D. Austin and Lee Devin explore the concept of accidental innovation, how it works or doesn't, and how good... View Details

Keywords: by Sarah Jane Gilbert

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced Scorecard Collaborative, and David P. Norton, co-founder with... View Details

Keywords: by Martha Lagace

13 Jun 2005
Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

Harvard Business School professors are more likely to be found in the pages of the Academy of Management Review than the New England Journal of Medicine, but recently Gary Pisano and Robert Huckman used the latter to discuss their... View Details

Keywords: by Sara Grant; Health

12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

where the four of you see the place for operations, and some of the hurdles that operations might face getting there. Robert Hayes: Most companies in the late 1990s were preoccupied with keeping up with burgeoning demand, and exploring... View Details

Keywords: by Martha Lagace

12 Sep 2005
Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

The world as we know it is about to change in many ways thanks to a "broadband explosion"—the coming together of real-time communication and rich media. Professors Robert Austin and Stephen Bradley discuss their new book View Details

Keywords: by Sara Grant; Technology; Communications; Telecommunications

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

subtle way that you might be changing existing communication patterns among staff," says Harvard Business School Professor Robert S. Huckman, who recently cowrote The Impact of Electronic Health Record Use on Physician Productivity with... View Details

Keywords: by Dina Gerdeman; Health

19 Dec 2012
Research & Ideas

How to be Extremely Productive

HBS senior lecturer Robert Pozen is living proof of the adage "If you want to get something done, ask a busy person." Throughout a distinguished career that has included often-overlapping leadership roles in business, teaching,... View Details

Keywords: by Deborah Blagg

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

between Vietnamese women and US servicemen, writing that they were largely “jobless, homeless, uneducated, unwanted, barely able to speak English” when they arrived to America. Spurred in part by outrage sparked View Details

Keywords: by Rachel Layne

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

10 Oct 2005
Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

been published in a new book: Environmental Protection and the Social Responsibility of Firms: Perspectives from Law, Economics, and Business. The coauthors are Bruce L. Hay, Harvard Law School; Robert N. Stavins, John F. Kennedy School... View Details

Keywords: by Manda Salls

30 Jun 2008
Research & Ideas

Rethinking Retirement Planning

know we should be saving for retirement, but how much should we be squirreling away? And of the funds our company's plan offers, which should we choose? According to Harvard Business School professor Robert C. Merton, the defined... View Details

Keywords: by Julia Hanna; Banking; Financial Services

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

and reaching your potential. "My objective is to help leaders reach their potential by helping them realize that they don't need to have all the answers or do this alone. I hope they will see that framing a question and listening can... View Details

Keywords: by Carmen Nobel

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

systemically risky institutions, it would jeopardize its political independence. And that would be a big mistake. Excerpt: the New Structure Of U.s. Financial Regulation by Robert Pozen, from Too Big To Save... View Details

Keywords: by Roger Thompson; Banking; Financial Services

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere... View Details

Keywords: by Carmen Nobel

27 Sep 2023
News

Harvard Business School Announces 2023-2024 Kaplan Fellows

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

could have positive long-term implications to any organization’s success. “We were surprised by the magnitude of the effects,” Pany says, noting that future studies could examine just how such relationships form and evolve. “There’s just... View Details

Keywords: by Rachel Layne; Health

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details

Keywords: by Jim Heskett

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Ice cream making started as a quirky hobby for Brian Smith, whose zeitgeisty flavors and fresh ingredients would become his trademark. For example, his “God Save the Cream,” inspired by the 2018 Royal Wedding of Prince Harry and Meghan... View Details

Keywords: by Pamela Reynolds

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

written by Robert Greenleaf in 1970. In it, he said: "The servant leader is servant first It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to... View Details