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      • Faculty Publications  (308)

      by Richard Nolan Remove by Richard Nolan →

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      • August 2000 (Revised September 2002)
      • Exercise

      Working with Your Shadow Partner in Analyzing IT Strategic Partnering

      By: Richard L. Nolan
      A team-based exercise allowing students to conduct a strategy analysis of the leading companies in the IT business. Involves searching on the web for both public information sources and company information sources. The teams work together to analyze the information and... View Details
      Keywords: Business Strategy; Information Technology; Information Technology Industry
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      Nolan, Richard L. "Working with Your Shadow Partner in Analyzing IT Strategic Partnering." Harvard Business School Exercise 301-003, August 2000. (Revised September 2002.)
      • August 2000 (Revised December 2003)
      • Case

      Dell's Working Capital

      By: Richard S. Ruback and Aldo Sesia
      Dell Computer Corp. manufactures, sells, and services personal computers. The company markets its computers directly to its customers and builds computers after receiving a customer order. This build-to-order model enables Dell to have much smaller investment in... View Details
      Keywords: Financial Management; Working Capital; Manufacturing Industry; Computer Industry
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      Ruback, Richard S., and Aldo Sesia. "Dell's Working Capital." Harvard Business School Case 201-029, August 2000. (Revised December 2003.)
      • May 2000 (Revised January 2003)
      • Case

      Health Development Corporation

      By: Richard S. Ruback
      Health Development Corp. (HDC) owns and operates health clubs in the Greater Boston area. HDC engaged a local investment banker to explore a sale of the company. The most likely buyer views HDC's prior purchase of real estate as a negative. HDC's management is... View Details
      Keywords: Cash Flow; Property; Business Exit or Shutdown; Valuation; Value; Decisions; Health Industry; Boston
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      Ruback, Richard S. "Health Development Corporation." Harvard Business School Case 200-049, May 2000. (Revised January 2003.)
      • March 2000 (Revised November 2000)
      • Case

      IBM Corporation Turnaround

      By: Robert D. Austin and Richard L. Nolan
      Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
      Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
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      Austin, Robert D., and Richard L. Nolan. "IBM Corporation Turnaround." Harvard Business School Case 600-098, March 2000. (Revised November 2000.)
      • March 2000
      • Background Note

      Fall Before Rising, A: The Story of Jai Jaikumar (A)

      By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
      What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
      Keywords: Moral Sensibility; History; Personal Development and Career; Relationships; Familiarity; Perception; Welfare
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      Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (A)." Harvard Business School Background Note 600-047, March 2000.
      • March 2000 (Revised August 2000)
      • Background Note

      Fall Before Rising, A: The Story of Jai Jaikumar (B)

      By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
      What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
      Keywords: Personal Development and Career; Moral Sensibility; Motivation and Incentives
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      Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (B)." Harvard Business School Background Note 600-048, March 2000. (Revised August 2000.)
      • November 1999
      • Teaching Note

      drugstore.com TN

      By: Richard L. Nolan
      Teaching Note for (9-300-036). View Details
      Keywords: Information Technology Industry; Pharmaceutical Industry
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      Nolan, Richard L. "drugstore.com TN." Harvard Business School Teaching Note 300-057, November 1999.
      • September 1999 (Revised April 2000)
      • Case

      Novell: World's Largest Network Software Company

      By: Richard L. Nolan
      After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details
      Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry
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      Nolan, Richard L. "Novell: World's Largest Network Software Company." Harvard Business School Case 300-038, September 1999. (Revised April 2000.)
      • September 1999 (Revised April 2000)
      • Case

      drugstore.com

      By: Richard L. Nolan
      On a clear day in August 1999 in the new headquarters of drugstore.com, against a backdrop of the Blue Angels flying in formation over Lake Washington practicing for their hydroplane Seafare Cup performance, Peter Neupert was pleased with his company's IPO performance.... View Details
      Keywords: Business Growth and Maturation; Internet and the Web; Problems and Challenges; Business Startups; Retail Industry
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      Nolan, Richard L. "drugstore.com." Harvard Business School Case 300-036, September 1999. (Revised April 2000.)
      • June 1999 (Revised May 2000)
      • Exercise

      Working with your "Shadow Partner" in the healthcare industry (A)

      By: Richard L. Nolan
      Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS. This exercise is a more difficult version of Working with Your "Shadow Partner" and is intended for those with some previous Internet... View Details
      Keywords: Health Care and Treatment; Internet and the Web; Health Industry
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      Nolan, Richard L. Working with your "Shadow Partner" in the healthcare industry (A). Harvard Business School Exercise 399-177, June 1999. (Revised May 2000.)
      • April 1999 (Revised June 1999)
      • Case

      1-800 Buy Ireland

      By: Willis M. Emmons III, Adele S. Cooper and J. Richard Lenane
      After decades of poor economic performance, the Irish government adopted major changes in economic policy in 1987. By the end of the 1990s, Ireland's real GDP growth rate of almost 10% per year exceeds that of all member nations of the European Union (EU). A key... View Details
      Keywords: Integration; Development Economics; Supply and Industry; Policy; Foreign Direct Investment; Growth and Development Strategy; Macroeconomics; Republic of Ireland
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      Emmons, Willis M., III, Adele S. Cooper, and J. Richard Lenane. "1-800 Buy Ireland." Harvard Business School Case 799-132, April 1999. (Revised June 1999.)
      • December 1998 (Revised June 1999)
      • Case

      STT Aerospace

      By: Richard G. Hamermesh and Jeremy Dann
      Experienced entrepreneur Charles Damon conducted a "roll-up" from 1987-1994 within the commercial airliner interior products industry. Damon's company, STT Aerospace, took advantage of an industry-wide recession in the early 1990s by buying when asset prices were low.... View Details
      Keywords: Retention; Business Strategy; Selection and Staffing; Entrepreneurship; Financial Crisis; Growth and Development Strategy; Compensation and Benefits; Employee Stock Ownership Plan; Acquisition; Product Development; Aerospace Industry
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      Hamermesh, Richard G., and Jeremy Dann. "STT Aerospace." Harvard Business School Case 399-056, December 1998. (Revised June 1999.)
      • 1998
      • Working Paper

      Manage ERP Initiatives as New Ventures, Not IT Projects

      By: Robert D. Austin and Richard L. Nolan
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      Austin, Robert D., and Richard L. Nolan. "Manage ERP Initiatives as New Ventures, Not IT Projects." Harvard Business School Working Paper, No. 99-024, December 1998.
      • November 1998
      • Teaching Note

      Working with your "Shadow Partner" TN

      By: Richard L. Nolan
      Teaching Note for (9-399-051). View Details
      Keywords: Internet and the Web; Analytics and Data Science
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      Nolan, Richard L. Working with your "Shadow Partner" TN. Harvard Business School Teaching Note 399-072, November 1998.
      • September 1998 (Revised May 2002)
      • Case

      Cisco Systems, Inc.: Implementing ERP

      By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
      Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details
      Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management
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      Austin, Robert D., Richard L. Nolan, and Mark J. Cotteleer. "Cisco Systems, Inc.: Implementing ERP." Harvard Business School Case 699-022, September 1998. (Revised May 2002.)
      • September 1998 (Revised March 1999)
      • Case

      Sun Microsystems and the N-tier Architecture

      By: Richard L. Nolan and Kelley Porter
      Sun Microsystems is a pioneer in networking computing. Sun's servers maintain a large market share and are considered highly scaleable. The case describes the n-tier architecture for building and managing large networks in which thousands of workers and customers are... View Details
      Keywords: Information Infrastructure; Information Technology; Technological Innovation; Business Strategy; Innovation Strategy; Information Technology Industry
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      Nolan, Richard L., and Kelley Porter. "Sun Microsystems and the N-tier Architecture." Harvard Business School Case 399-037, September 1998. (Revised March 1999.)
      • September 1998 (Revised September 1998)
      • Exercise

      Working with Your "Shadow Partner"

      By: Richard L. Nolan and Kelley Porter
      Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS. View Details
      Keywords: Internet and the Web; Education Industry; Boston
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      Nolan, Richard L., and Kelley Porter. Working with Your "Shadow Partner". Harvard Business School Exercise 399-051, September 1998. (Revised September 1998.)
      • September 1998
      • Course Overview Note

      Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)

      By: Richard L. Nolan
      Presents an overview of the PMD course, Managing in the Information Age (MIA98). View Details
      Keywords: Management Succession
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      Nolan, Richard L. "Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)." Harvard Business School Course Overview Note 399-042, September 1998.
      • 1998
      • Working Paper

      Information Technology Management from 1960-2000

      By: Richard L. Nolan
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      Nolan, Richard L. "Information Technology Management from 1960-2000." Harvard Business School Working Paper, No. 99-018, August 1998.
      • February 1998 (Revised March 1998)
      • Case

      Marriott Corporation: The Cost of Capital

      By: Richard S. Ruback
      Presents recommendations for hurdle rates of Marriott's divisions to select by discounting appropriate cash flows by the appropriate hurdle rate for each division. View Details
      Keywords: Cost of Capital; Asset Pricing
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      Ruback, Richard S. "Marriott Corporation: The Cost of Capital." Harvard Business School Case 298-101, February 1998. (Revised March 1998.)
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