Publications

1999
Working Paper

Michael Dell: Winning on the Demand Side of the Information Revolution

05 Apr 2011
First Look

First Look: April 5

and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details

Keywords: Sean Silverthorne

Research Summary

Overview

My research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Using the lens of history, my work examines how individual leaders from business, government and other walks accomplish important—often seemingly... View Details

Keywords: Courageous Leadership In Turbulent Times; Emotional Experience Of Leaders; History Of Leadership; Leadership; Entrepreneurship; History; Media And Broadcasting Industry; Health Industry; Beauty And Cosmetics Industry; Fashion Industry; Advertising Industry; United States; Europe

Article

Why Ernest Shackleton Is Still Relevant Today

June 2014 (Revised March 2016)
Teaching Note

Starbucks Coffee Company: Transformation and Renewal

Purchase

December 14, 2012
Article

Feed and Water the Leaders

August 15, 2011
Blog Post

Wake up, Obama: Listen to Your Forefathers

Keywords: Government and Politics

April 3, 2011
Book Review

Why Red Flags Can Go Unnoticed

March 5, 2011
Book Review

How to Stop Trading Away the Future

Keywords: Trade

January 26, 2011
Article

Davos Diary: Day One

January 10, 2011
Article

Starbucks' Logo Debate Shows Customers' Engagement

Keywords: Customers; Food and Beverage Industry

September 4, 2010
Book Review

People and Places That Innovate

July 31, 2010
Book Review

A Call to Fix the Fundamentals

January 2007
Teaching Note

Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance (TN)

Teaching Note to 803127. View Details

Keywords: Leadership Style; Entrepreneurship; Personal Development and Career; Moral Sensibility; Groups and Teams; Managerial Roles; Crisis Management; Goals and Objectives; Antarctica

Purchase

1994
Book

The Power of Commerce: Economy and Governance in the First British Empire

Keywords: Economic History; Economy; Governance; United Kingdom

2004
Chapter

The Fallacy of Perfection: Let a New Image of Yourself Emerge

Keywords: Identity; Personal Characteristics; Change

May 2013 (Revised March 2014)
Case

Hubei Lantian (A)

By: David F. Hawkins, Michael Shih-Ta Chen and Nancy Hua Dai

Emily Wang, an analyst with Future Securities, a Shanghai-based investment firm, is given the task of making stock purchase recommendations to her supervisor from a number of Chinese common stocks. One stock in particular, Hubei Lantian Co., Ltd. (Hubei Lantian),... View Details

Keywords: Financial Analysis; Ratio Analysis