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  • August 2024 (Revised March 2025)
  • Case

DBS' AI Journey

By: Feng Zhu, Harold Zhu and Adina Wong
Headquartered in Singapore, DBS Bank, one of Asia's leading financial services groups, embarked on a multi-year digital transformation under CEO Piyush Gupta in 2014. It was then that DBS also began experimenting with AI to drive value for the business and customers.... View Details
Keywords: Corporate Governance; AI and Machine Learning; Digital Transformation; Risk Management; Value Creation; Banking Industry; Financial Services Industry; Asia; Singapore
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  • May 2021
  • Article

Ideology and Composition Among an Online Crowd: Evidence From Wikipedians

By: Shane Greenstein, Grace Gu and Feng Zhu
Online communities bring together participants from diverse backgrounds and often face challenges in aggregating their opinions. We infer lessons from the experience of individual contributors to Wikipedia articles about U.S. politics. We identify two factors that... View Details
Keywords: User Segregation; Online Community; Contested Knowledge; Collective Intelligence; Ideology; Bias; Wikipedia; Knowledge Sharing; Perspective; Government and Politics
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  • 04 Sep 2019
  • News

Accelerating Scientific Discovery

Amitabh Chandra, Henry and Allison McCance Professor of Business Administration at HBS and Ethel Zimmerman Wiener Professor of Public Policy and Director of Health Policy Research at HKS (photo by Susan Young) A key challenge in the life... View Details
Keywords: Jennifer Gillespie
  • Web

Winning with Digital Platforms Online Course | HBS Online

Fire Paintball & Airsoft, and Zhubajie (ZBJ). Description of silent animated video above: Learner scrolls through video interviews from prominent business leaders About the Professor Feng Zhu Winning with... View Details
  • 19 Apr 2018
  • News

One Last Pitch

The 2018 New Venture Competition started last fall with 360 teams. By Wednesday, April 18, just 12 teams—four finalists from each of the Alumni, Student Social Enterprise, and Student Business tracks—were left standing, vying for $315,000... View Details
Keywords: Jennifer Myers
  • November 2021
  • Supplement

Ant Group (B)

By: Krishna G. Palepu, Feng Zhu and Susie L. Ma
Keywords: Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Technology Industry; Financial Services Industry; China
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  • Web

Community | HBS Online

The Harvard Business School Online Community is a global network of like-minded business professionals. You can connect with and learn from peers before, during, and after your course through our Community platform . By joining the... View Details
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

  Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2014
  • First Look

First Look: June 10

  Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We... View Details
Keywords: Sean Silverthorne
  • 16 May 2018
  • News

ALUMNI NVC Finals and Regional Roundup

“Together we can rise by lifting others,” had the crowd laughing and cheering. The fourth alumni finalist was Aiden Feng (MBA 2016) who pitched Medumo, a service that simplifies health instructions for... View Details
Keywords: Margie Kelley
  • Web

Credential of Digital Innovation and Strategy | HBS Online

Professor of Business Administration Feng Zhu Winning with Digital Platforms MBA Class of 1958 Professor of Business Administration Dates & Eligibility No current course offerings for this selection.... View Details
  • 10 Aug 2015
  • News

A Talent Pipeline for Society’s Challenges

prepares highly qualified professionals for high-level roles in the social sector. “We’re focused on developing leaders at all levels for the world’s greatest challenges,” she says of ProInspire, which was recently named one of “7 Nonprofits to Watch in 2015” View Details
Keywords: Jill Radsken
  • 21 Jan 2016
  • Blog Post

HBS and the Arts

experiences. Coming from a business development background, I had never thought about working on the operational side of a business. But my Technology and Operations Management (TOM) Class – taught by the amazing View Details
Keywords: Nonprofit / Government; Entertainment / Media / Sports
  • 05 Dec 2016
  • News

The Dragon’s Tale

(photo by Kevin Frayer/Getty) When F. Warren McFarlan and a small group of HBS colleagues arrived in Beijing in July 1979, they stepped off the plane into a country struggling for a toehold in the 20th century. “They brought ladders up to... View Details
Keywords: Deborah Blagg
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

higher prices can increase use, either by targeting distribution to high-use households (a screening effect), or by stimulating use psychologically through a sunk-cost effect. We develop a methodology for... View Details
Keywords: Martha Lagace
  • 25 Aug 2022
  • News

Labs Enable Large-scale Research

Illustrations from VectorStock.com The Digital, Data, and Design Institute at Harvard (D^3) aims to supercharge HBS’s research agenda by applying a lab-based model similar to that used by the scientific... View Details
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

ushered in by AAPI leaders of the past and present, from Daniel Inouye to Jon Chu, must be preserved and carried on.  At the same time, I personally feel a deep sense of conviction when it comes to the power of our shared American... View Details