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Show Results For
- All HBS Web
(648)
- News (121)
- Research (418)
- Multimedia (12)
- Faculty Publications (313)
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- Spring 2019
- Article
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
- December 2018
- Case
Corporate Transformation at Merck KGaA, Darmstadt, Germany
By: Joseph B. Fuller, Amy C. Edmondson, Daniela Beyersdorfer and Tonia Labruyere
When Stefan Oschmann became CEO and chairman of the executive board of Merck KGaA, Darmstadt, Germany, in 2016, the company had started its transformation from a mid-tier traditional German industry player to a global modern science and technology player. The... View Details
Keywords: Corporate Governance With Family Ownership; Transformation; Change Management; Restructuring; Corporate Governance; Family Ownership
Fuller, Joseph B., Amy C. Edmondson, Daniela Beyersdorfer, and Tonia Labruyere. "Corporate Transformation at Merck KGaA, Darmstadt, Germany." Harvard Business School Case 319-072, December 2018.
- 14 Sep 2010
- First Look
First Look: September 14, 2010
productivity effects of organizational practices remains a challenge for future research. Does Intellectual Property Rights Reform Spur Industrial Development? Authors:Lee Branstetter, Ray Fisman, C. Fritz Foley, and Kamal Saggi... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
Authors:Annissa Alusi, Robert G. Eccles, Amy C. Edmondson, and Tiona Zuzul Abstract Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic... View Details
Keywords: Sean Silverthorne
- December 2014
- Article
Team Reflexivity as an Antidote to Team Information Processing Failures
By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details
Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management
Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
- 18 Dec 2012
- First Look
First Look: December 18
their propensity to make things themselves (Experiments 3A and 3B). Paper: http://www.people.hbs.edu/mnorton/mochon norton ariely 2012.pdf Measuring Teamwork in Health Care Settings: A Review of Survey Instruments Authors:Valentine, Melissa, Ingrid M. Nembhard, and... View Details
Keywords: Carmen Nobel
- March – April 2002
- Article
The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective
By: Amy C. Edmondson
Edmondson, Amy C. "The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective." Organization Science 13, no. 2 (March–April 2002): 128–146.
- Article
The Only Thing to Fear Is Unproductive Fear
By: Amy C. Edmondson
Fear can paralyse—or, targeted on valid concerns, can stimulate effective action and innovation. View Details
Keywords: Organizational Culture
Edmondson, Amy C. "The Only Thing to Fear Is Unproductive Fear." Dialogue Q1 (2021).
- 30 Apr 2020
- Talk
The Psychological Safety Imperative
By: Amy C. Edmondson
Keywords: Psychological Safety
"The Psychological Safety Imperative." HSTalks: The Business & Management Collection, Henry Stewart Talks Ltd., April 30, 2020.
- June 2016
- Article
Wicked Problem Solvers: Lessons from Successful Cross-industry Teams
By: Amy C. Edmondson
Companies today increasingly rely on teams that span many industries for radical innovation, especially to solve “wicked problems.” So leaders have to understand how to promote collaboration when roles are uncertain, goals are shifting, expertise and organizational... View Details
Edmondson, Amy C. "Wicked Problem Solvers: Lessons from Successful Cross-industry Teams." Harvard Business Review 94, no. 6 (June 2016): 53–59.
- 2011
- Chapter
Crossing Boundaries to Investigate Problems in the Field: An Approach to Useful Research
By: Amy C. Edmondson
Edmondson, Amy C. "Crossing Boundaries to Investigate Problems in the Field: An Approach to Useful Research." In Useful Research: Advancing Theory and Practice, edited by Susan Albers Mohrman and Edward E. Lawler III. Berrett-Koehler Publishers, 2011.
- October 2007
- Supplement
Charlotte Pride: Simmons Bedding Company (DVD)
By: Amy C. Edmondson
Keywords: Manufacturing Industry
Edmondson, Amy C. "Charlotte Pride: Simmons Bedding Company (DVD)." Harvard Business School Video Supplement 608-701, October 2007.
- July – August 2008
- Article
The Competitive Imperative of Learning
By: Amy C. Edmondson
Edmondson, Amy C. "The Competitive Imperative of Learning." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 60–67.
- April 23, 2020
- Other Article
The Impact of Covid-19 on Psychological Safety in the Workplace (Interview)
By: Amy C. Edmondson
Keywords: Psychological Safety
Edmondson, Amy C. "The Impact of Covid-19 on Psychological Safety in the Workplace (Interview)." HSTalks Business and Management Collection (April 23, 2020).
- 2013
- Book
Teaming to Innovate
By: Amy C. Edmondson
Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
- February 2008
- Teaching Note
Mitchells/Richards (TN)
By: Amy C. Edmondson
Teaching Note for [604010]. View Details
- 23 Mar 2010
- First Look
First Look: March 23
pharmacovigilance in the present era of large-scale pharmaceutical use for chronic conditions. Crossing Boundaries to Investigate Problems in the Field: An Approach to Useful Research Author: Amy C. View Details
Keywords: Martha Lagace
- 07 Aug 2012
- First Look
First Look: August 7
obsolescence built into the technology transfer agreement. Purchase this case:http://hbr.org/search/712049-PDF-ENG Columbia's Final Mission (Abridged) (A) Amy C. Edmondson and... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and Organizational Learning Team Reflexivity By:... View Details
Keywords: Dina Gerdeman