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    • News  (126)
    • Research  (417)
    • Multimedia  (12)
  • Faculty Publications  (310)
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  • October 2003 (Revised January 2016)
  • Supplement

The BCPC Internet Strategy Team: Chris Berkowitz

By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Keywords: Groups and Teams; Decision Choices and Conditions
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Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Chris Berkowitz." Harvard Business School Supplement 604-037, October 2003. (Revised January 2016.)
  • September 2003 (Revised April 2011)
  • Teaching Note

Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)

By: Amy C. Edmondson and Laura Feldman
Teaching Note to (9-603-068), (9-603-070), (9-603-072), and (9-603-073). View Details
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Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)." Harvard Business School Teaching Note 604-032, September 2003. (Revised April 2011.)
  • October 2002 (Revised December 2003)
  • Supplement

Group Process in the Challenger Launch Decision (D)

By: Amy C. Edmondson and Laura Feldman
Supplements the (A) case. View Details
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Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (D)." Harvard Business School Supplement 603-073, October 2002. (Revised December 2003.)
  • October 2002 (Revised May 2021)
  • Supplement

Group Process in the Challenger Launch Decision (B)

By: Amy C. Edmondson and Laura Feldman
Supplements the (A) case. View Details
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Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (B)." Harvard Business School Supplement 603-070, October 2002. (Revised May 2021.)
  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
  • Article

Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how mesolevel structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Groups and Teams; Health Care and Treatment; Cooperation; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

  Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD)... View Details
Keywords: Martha Lagace
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
  • July 2022
  • Article

A Strategic View of Team Learning in Organizations

By: Jean-François Harvey, Henrik Bresman, Amy C. Edmondson and Gary P. Pisano
Research in strategic management and organizational behavior has increasingly focused on understanding how organizations achieve and sustain performance in fast-changing environments. Strategy research suggests that senior managers, through their decisions, influence... View Details
Keywords: Strategic Management; Organization Behavior; Teams; Organizational Capabilities; Groups and Teams; Learning; Management; Decision Making; Performance; Organizational Design
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Harvey, Jean-François, Henrik Bresman, Amy C. Edmondson, and Gary P. Pisano. "A Strategic View of Team Learning in Organizations." Academy of Management Annals 16, no. 2 (July 2022): 476–507.
  • May–June 2025
  • Article

What People Get Wrong About Psychological Safety

By: Amy C. Edmondson and Michaela J. Kerrissey
Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details
Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication
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Edmondson, Amy C., and Michaela J. Kerrissey. "What People Get Wrong About Psychological Safety." Harvard Business Review 103, no. 3 (May–June 2025): 52–59.
  • December 2020 (Revised October 2021)
  • Supplement

Responsive Working at PepsiCo UK (B)

By: Amy C. Edmondson and Nancy Boghossian Staples
Supplements the (A) case. View Details
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Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (B)." Harvard Business School Supplement 621-077, December 2020. (Revised October 2021.)
  • 2012
  • Dictionary Entry

Learning from Failure

By: Mark D. Cannon and Amy C. Edmondson
Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors,... View Details
Keywords: Learning From Failure; Failure; Learning; Behavior; Organizational Change and Adaptation
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Cannon, Mark D., and Amy C. Edmondson. "Learning from Failure." In Encyclopedia of the Sciences of Learning, edited by Norbert M. Seel, 1859–1863. New York: Springer, 2012.
  • 2011
  • Working Paper

The Importance of Work Context in Organizational Learning from Error

By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
Keywords: Judgments; Learning; Business Processes; Organizational Culture; Failure; Performance Improvement; Opportunities; Complexity
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MacPhail, Lucy H., and Amy C. Edmondson. "The Importance of Work Context in Organizational Learning from Error." Harvard Business School Working Paper, No. 11-074, January 2011.
  • April 2006 (Revised April 2008)
  • Teaching Note

YUM! Brands, Inc: A Corporate Do-Over (TN)

By: Frances X. Frei and Amy C. Edmondson
Keywords: Food and Beverage Industry
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Frei, Frances X., and Amy C. Edmondson. "YUM! Brands, Inc: A Corporate Do-Over (TN)." Harvard Business School Teaching Note 606-108, April 2006. (Revised April 2008.)
  • March 2003 (Revised March 2003)
  • Teaching Note

Intermountain Health Care (TN)

By: Richard M.J. Bohmer and Amy C. Edmondson
Teaching Note for (9-603-066). View Details
Keywords: Health Industry; Utah
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  • 2006
  • Working Paper

When Learning and Performance Are at Odds: Confronting the Tension

By: Sara J. Singer and Amy C. Edmondson
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Singer, Sara J., and Amy C. Edmondson. "When Learning and Performance Are at Odds: Confronting the Tension." Harvard Business School Working Paper, No. 07-032, November 2006.
  • 2002
  • Article

Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior

By: A. L. Tucker and Amy C. Edmondson
Keywords: Management; Health; Problems and Challenges; Behavior
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Tucker, A. L., and Amy C. Edmondson. "Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior." Advances in Health Care Management 3 (2002): 87–113.
  • 2013
  • Chapter

Beyond Platinum: Making the Case for Titanium Buildings

By: Jock Herron, Amy C. Edmondson and Robert G. Eccles
Buildings are the nation's greatest energy consumers. Forty percent of all our energy is used for heating, cooling, lighting, and powering machines and devices in buildings. And despite decades of investment in green construction technologies, residential and... View Details
Keywords: Buildings and Facilities; Energy; Attitudes; Environmental Sustainability; Construction Industry; Green Technology Industry; United States
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Herron, Jock, Amy C. Edmondson, and Robert G. Eccles. "Beyond Platinum: Making the Case for Titanium Buildings." Chap. 4 in Constructing Green: The Social Structures of Sustainability, by Rebecca L. Henn and Andrew J. Hoffman, 77–100. MIT Press, 2013.
  • December 2018
  • Case

Corporate Transformation at Merck KGaA, Darmstadt, Germany

By: Joseph B. Fuller, Amy C. Edmondson, Daniela Beyersdorfer and Tonia Labruyere
When Stefan Oschmann became CEO and chairman of the executive board of Merck KGaA, Darmstadt, Germany, in 2016, the company had started its transformation from a mid-tier traditional German industry player to a global modern science and technology player. The... View Details
Keywords: Corporate Governance With Family Ownership; Transformation; Change Management; Restructuring; Corporate Governance; Family Ownership
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Fuller, Joseph B., Amy C. Edmondson, Daniela Beyersdorfer, and Tonia Labruyere. "Corporate Transformation at Merck KGaA, Darmstadt, Germany." Harvard Business School Case 319-072, December 2018.
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

the quality of their own work and to deliver it effectively to clients. Groups as Agents of Change Authors:J. Richard Hackman and A. C. Edmondson Periodical:In Handbook of Organizational Development, edited... View Details
Keywords: Martha Lagace
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