Filter Results:
(499)
Show Results For
- All HBS Web
(1,633)
- People (8)
- News (691)
- Research (499)
- Events (1)
- Multimedia (50)
- Faculty Publications (136)
Show Results For
- All HBS Web
(1,633)
- People (8)
- News (691)
- Research (499)
- Events (1)
- Multimedia (50)
- Faculty Publications (136)
Sort by
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
it’s not too late to pick up classic works of literature—he especially likes Jane Austen—as a way to practice putting yourself in someone else’s shoes. “Their shoes probably stink, but that’s what you need to do,” he says. 5. Watch the... View Details
Keywords: by Kristen Senz
- 20 Jul 2011
- Research & Ideas
Five Discovery Skills that Distinguish Great Innovators
possibilities, and directions. We found that innovators consistently demonstrate a high Q/A ratio, where questions (Q) not only outnumber answers (A) in a typical conversation, but are valued at least as highly as good answers. Observing. Innovators are also intense... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
delivers food to victims CEO Takeshi Niinami of Lawson, a chain of convenience stores, watched out his Tokyo office window as skyscrapers swayed. Just minutes before the tsunami reached the Tohoku shore, he sent an order to employees:... View Details
Keywords: by Dina Gerdeman
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
and employee reactions. Managers must prepare for the communications challenges brought on by a new lingua franca system and watch for coping aids used by employees to avoid embarrassment, such as not attending meetings. Create a safe... View Details
Keywords: by Kim Girard
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
develop negative ideas about marriage, just as citizens of the United States and China may develop bad feelings about each other from watching their leaders squabble. So why wouldn't the same thing happen in the workplace? Testing For... View Details
Keywords: by Michael Blanding
- 26 Oct 2015
- Research & Ideas
What’s the Value of a Win in College Athletics?
carryover effect with one year’s success spilling into the next year. Growing up in Manhattan, Kansas, Chung became hooked on college football—and Kansas State in particular. The first game he watched was serendipitously one of the most... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
serving as vice chairman before leaving the firm in 2005. "I went from being a junior person to running a large business in what seemed like a nanosecond," he says. "And suddenly more people were watching what I did, and I... View Details
Keywords: by Carmen Nobel
- 06 Sep 2011
- Research & Ideas
Cheese Moving: Effecting Change Rather Than Accepting It
Zed, and Big. As we watch their lives unfold and intersect, we discover that instead of just reacting to change and chasing the cheese, each of us has the ability to escape the maze or even reconfigure the maze to our liking. We can... View Details
Keywords: by Carmen Nobel
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
hired to watch videos of the sessions on mute, rating the perceived friendliness of the white participants based on nonverbal cues. Alas, the participants who attempted colorblindness came across as especially unfriendly, often avoiding... View Details
Keywords: by Carmen Nobel
- 22 Feb 2018
- Book
The New History of American Capitalism
for example, sometimes presented businesspeople as almost powerless actors who could do little more than watch as modernity restructured American business enterprises. By contrast, new historians of capitalism present businesspeople as... View Details
Keywords: Manufacturing
- 20 Nov 2017
- Research & Ideas
How Independent Bookstores Have Thrived in Spite of Amazon.com
line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital watches. Five years ago, he set out to discover how... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing... View Details
Keywords: by Jill Avery and Richard Edelman
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
this data we examined whether the choices people anticipate making in the future (represented by the order in which they rent movies) systematically differ from the choices people make in the "heat of the moment" (represented by the order in which they View Details
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
business wisdom as old school, we found ourselves wondering if they were right. For years we had watched new management ideas come and go, passionately embraced one year, abruptly abandoned the next. "What really works?" we... View Details
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
too complex to use? Trialability: Can you try it in small doses? Observability: Can you watch other people use it? All of those things are inherent in the product itself. Rogers's research found that 75 percent of the variance between... View Details
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
he says. “Fintech lenders that give you these types of unsecured debt are not forced to do something like this.” What consumers can do As for consumers, Di Maggio advises to watch spending carefully, or things can quickly get out of... View Details
- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
foreign arbitration awards. "It's very important to watch how fast Saudi Arabia moves toward WTO membership. It will have a great deal to do with the political stability of the country, its dealing with the challenges of the... View Details
Keywords: by Martha Lagace
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
all is, nowadays, very low. Frei: That final category has to be zero, which is an astonishing fact. Five years ago, it was sizable. Is it better to address inclusion tomorrow or today? Today, by miles, because not only are the problems going to stack up, but also your... View Details
Keywords: by Jen McFarland Flint
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
investments and never assume that years of education will make them more aware of misdeeds. Egan started studying ethics in financial services after an adviser swindled his aunt, a high-level university administrator. Watching her seek... View Details
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
likely to trust coworkers who had acknowledged their emotions, particularly when the emotions were negative, the findings showed. Ignoring emotions lessens trust: In five subsequent studies, the researchers asked participants to either imagine themselves in a... View Details
Keywords: by Pamela Reynolds