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- All HBS Web
(755)
- News (185)
- Research (422)
- Events (4)
- Multimedia (3)
- Faculty Publications (176)
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- 29 Jan 2013
- First Look
First Look: Jan. 29
research agenda to systematically address the social welfare implications of financial innovation. To complement existing empirical and theoretical methods, we propose that scholars examine case studies of systemic (widely adopted)... View Details
Keywords: Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
systems of adherence. Case 1: Learn and deploy new information Geographic diversification is often seen by managers as a useful way to tap into new sources of growth. In case of a pandemic, a specific form of geographic... View Details
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- January 2025
- Case
A Tiger in the Tank: Exxon Sues Investors
By: Clayton S. Rose, Sarah Sasso and James Weber
In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Decision Making; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Civil Society or Community; Social Issues; Adaptation; Investment Activism; Lawsuits and Litigation; Business and Shareholder Relations; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; United States; Netherlands; Norway
Rose, Clayton S., Sarah Sasso, and James Weber. "A Tiger in the Tank: Exxon Sues Investors." Harvard Business School Case 325-015, January 2025.
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
mitigating the risk of contagion. Other examples of this in the past have been less extreme, but include, for example, medical device advancement developed in response to a rise in consumer awareness of radiation risk. We recently... View Details
Keywords: by Hong Luo and Alberto Galasso
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
particular law and medicine. Our criteria for calling an occupation a bona fide profession are as follows: a common body of knowledge resting on a well-developed, widely accepted theoretical base; a system for certifying that individuals... View Details
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
carries out his or her job. “I could watch a colleague challenge a student and I could think that’s the way I should teach, but what I miss is the backstory, about why he is doing it in that particular case.” Perhaps even more crucial, those View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
focus, setup minimization, etc. The products and services characteristic of our modern economy are far too complex for any one person to understand how they work. It is cognitively overwhelming. Therefore, organizations must have some mechanism for decomposing the... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details
Keywords: by Robert S. Kaplan
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
medical errors tend to have multiple, systemic causes. In addition, she made structural changes within the organization to create a context in which failure could be identified, analyzed, and learned from.... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
Rose sees more of a lesson in the decisions made by his followers—fellow riders, medical staff, and training staff—to go along with Armstrong's deceptions. "How do you start to go down that slippery slope?" Rose asks. "What... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
George Floyd’s murder last year forced many people to recognize the systemic racism that pervades American institutions, from law enforcement to health care. Even so, identifying those inequities is different than fixing them. “I don’t... View Details
- 13 Sep 2021
- Research & Ideas
Science: The Unlikely Frontier for New Business Ideas
study highlights two vastly disparate companies—Coca-Cola and McKesson—that sought patents within the same technology class. The companies proposed devices that used carousel-like storage systems to dispense beverages and View Details
Keywords: by Avery Forman
- 12 Oct 2011
- First Look
First Look: October 12
accountability reporting system is likely to be more useful if it (1) accommodates for a delegate's information advantage over her delegator, (2) produces periodic performance and position reports, and (3) has a mutually agreeable due... View Details
Keywords: Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
Bias for Normal Science: Evidence from Randomized Medical Grant Proposal Evaluations Authors:Boudreau, Kevin J., Eva C. Guinan, Karim R. Lakhani, and Christoph Riedl Abstract Central to any innovation process is the evaluation of proposed... View Details
Keywords: Carmen Nobel
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
authors maintain that the Costco model not only is more attractive for workers but also creates fewer social costs for such things as medical expenses. What would seem to be a "win-win" answer to the scarcity of good managers... View Details
Keywords: by James Heskett
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
independently from the way it chooses to compete in product markets. Some companies have gone further. Consider the case of GE Medical Systems (GEMS), the division that Jeffrey Immelt built up between 1997... View Details
Keywords: by Pankaj Ghemawat
- 06 Mar 2012
- First Look
First Look: March 6
not been well served by the financial sector's boom. First, the shift from deposit-based banking to a market-based "shadow banking" system, without adequate regulatory adjustments, has left the financial system vulnerable to... View Details
Keywords: Sean Silverthorne
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
learning process. Garvin: Faculty could be expanded in creative ways. Think of Harvard Medical School. It has incoming classes of 165 students and 10,000 faculty! It's an astonishing number that makes sense only after you realize Harvard... View Details