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Show Results For
- All HBS Web
(1,125)
- News (267)
- Research (611)
- Events (4)
- Multimedia (7)
- Faculty Publications (387)
- February 1994
- Case
Xerox Corp.: The Customer Satisfaction Program (A)
A rewritten version of an earlier case, Xerox Corp.: The Customer Satisfaction Program. Does not provide an update and no new content is added. The new (A) and (B) case structure merely isolates the service guarantee issue. View Details
Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program (A)." Harvard Business School Case 594-109, February 1994.
- January 2015 (Revised September 2015)
- Supplement
Sanford C. Bernstein Goes to Asia (B)
By: Linda A. Hill and Allison J. Wigen
This case supplements "Sanford C. Bernstein Goes to Asia." Updates readers on Ghislain de Charentenay's first full year as director of Asian Research at Sanford C. Bernstein in Hong Kong and actions taken by the firm in FY2013. View Details
Keywords: Collaboration; Talent Management; Leadership; Talent and Talent Management; Management; Organizational Design; Emerging Markets; Globalization; Hong Kong
Hill, Linda A., and Allison J. Wigen. "Sanford C. Bernstein Goes to Asia (B)." Harvard Business School Supplement 415-041, January 2015. (Revised September 2015.)
- August 2011
- Supplement
Better World Books Video
By: Michael I. Norton, Fiona Wilson, Jill Avery and Thomas Steenburgh
This video contains an interview with David Murphy, CEO of Better World Books. Topics discussed include: the opportunities and constraints offered by having a social mission, an update on the company, and the future of Better World Books. View Details
Keywords: Growth and Development; Management Teams; Business Model; Social Enterprise; Publishing Industry
Norton, Michael I., Fiona Wilson, Jill Avery, and Thomas Steenburgh. "Better World Books Video." Harvard Business School Video Supplement 512-701, August 2011.
- May 2011 (Revised March 2012)
- Supplement
Global Knowledge Management at Danone (C)
By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (C)." Harvard Business School Supplement 611-080, May 2011. (Revised March 2012.)
- 24 Feb 2012
- News
Long-term investments in Facebook could be a bad bet, experts warn
- October 2015
- Teaching Note
DRW Technologies (Brief Case)
By: Stephen A. Greyser and William Ellet
Teaching note for case 916-535. This note addresses use of the case at different levels and in different courses, with considerable role play suggestions. Updated in September 2020, and now includes a supplemental section with specific experience-based guides for use... View Details
- December 1973 (Revised June 1982)
- Case
MRC, Inc. (A)
MRC must place a value on an acquisition prospect and also decide whether a deal makes sense from strategic and organizational perspectives. An updated version of and earlier case by W.E. Fruhan, Jr. and J.H. McArthur. View Details
Moore, Ronald W. "MRC, Inc. (A)." Harvard Business School Case 274-118, December 1973. (Revised June 1982.)
- 22 Oct 2014
- Research & Ideas
An Economic Principle For Us All: Comparative Advantage
The first edition of A Concise Guide to Macroeconomics, by David A. Moss was published in 2007—just as one of the world's great economic downturns was taking off. The second edition has just been published, which includes an epilogue on the crisis and the contrasting... View Details
Keywords: Re: David A. Moss
- February 2015 (Revised November 2015)
- Supplement
Building an Integrated Biopharma Company: Crucell (B)
By: Richard G. Hamermesh, Marianne Van Der Steen and Susan Harmeling
The Crucell (B) case updates events at Crucell since 2009. In September, 2009, Johnson & Johnson acquired 18% of Crucell for $400 million. This investment was part of a business development deal. Subsequently, in 2012, Johnson & Johnson acquired Crucell for $2.8... View Details
Keywords: Biotechnology; Biopharmacy Company; Licensing Agreements In Biopharmacy; Licensing; Human Cell-line Technology; Vaccine; Healthcare Innovation; Global Health; Entrepreneurship; Health Care and Treatment; Acquisition; Innovation and Invention; Biotechnology Industry; Pharmaceutical Industry
Hamermesh, Richard G., Marianne Van Der Steen, and Susan Harmeling. "Building an Integrated Biopharma Company: Crucell (B)." Harvard Business School Supplement 815-086, February 2015. (Revised November 2015.)
- 13 May 2013
- Blog Post
The 2013-2014 MBA Recruiting Report is Now Available
We’re excited to share our latest recruiting report! Gain insights into the diverse career and internship choices made by the Harvard Business School Classes of 2013 and 2014 in the School’s first ever virtual recruiting report. Discover exclusive student stories,... View Details
- 12 Oct 2015
- News
How to Make Networking at Conferences Feel Less Icky
- December 2020
- Supplement
Tokio Marine Group (B)
By: David J. Collis, Nobuo Sato and Akiko Kanno
Updates the Tokio Marine (A) case by providing information on the organisation structure adopted by the Japanese insurance firm as it moved to integrate its global operations, along with changes in HR policies that sought to balance traditional Japanese practices with... View Details
Keywords: Organisational Design; Organization Structure; Culture; Global Strategy; Organizational Design; Organizational Structure; Organizational Culture; Values and Beliefs; Human Resources; Insurance Industry; Japan
Collis, David J., Nobuo Sato, and Akiko Kanno. "Tokio Marine Group (B)." Harvard Business School Supplement 721-418, December 2020.
- August 2010 (Revised August 2011)
- Supplement
Erik Peterson at Biometra (D)
By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details
Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges
Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (D)." Harvard Business School Supplement 411-034, August 2010. (Revised August 2011.)
- August 2022 (Revised November 2022)
- Supplement
Altos Ventures (B)
By: Jo Tango and Alys Ferragamo
In December 2021, Han Kim, Anthony Lee, and Ho Nam reflected on how far they had come since 2012. This B case provides an update on Altos Ventures’ decision-making and performance since the events presented in the A case. View Details
Tango, Jo, and Alys Ferragamo. "Altos Ventures (B)." Harvard Business School Supplement 823-036, August 2022. (Revised November 2022.)
- March 1993
- Supplement
Burroughs Wellcome and AZT (C)
Describes key developments relating to Burroughs Wellcome, AZT and other AIDS drugs, and the AIDS issue in general from late 1989 through 1992. Includes excerpts from Wellcome PLC's financial statements and updated statistics on AIDS in the United States. View Details
Keywords: Health Pandemics; Multinational Firms and Management; Financial Statements; Pharmaceutical Industry; United States
Emmons, Willis M., III. "Burroughs Wellcome and AZT (C)." Harvard Business School Supplement 793-115, March 1993.
- 13 May 2013
- Blog Post
Alumni: Where are they now? Featuring Fereshteh…
HBS alum, Fereshteh Zeineddin, MBA 2010, provides an update on her career post-HBS.Current Position: Store Director, Louis Vuitton Hotel Vancouver Current Location: Vancouver, CanadaAfter completing a summer internship at Louis Vuitton’s... View Details
Keywords: Consumer Products / Retail
- Blog
How We Are Keeping HBS—and Our Program Participants—Healthy
A New Normal on Campus This fall, HBS officially welcomed MBA students and Executive Education program participants back to campus after an 18-month pandemic hiatus. To ensure that faculty, students and staff feel confident about their long-awaited return to campus,... View Details
- March 1998 (Revised February 2001)
- Case
PlanetAll
PlanetAll is a Web-based contact manager that automatically updates users' contact information. In early 1998, the young company must decide whether to compete with large Web sites and become a destination site or to become an enabling technology for other contact... View Details
Keywords: Business or Company Management; Marketing Strategy; Internet and the Web; Information Technology; Business Startups; Web Services Industry; Information Technology Industry
Rayport, Jeffrey F., Michelle Toth, and Carrie Ardito. "PlanetAll." Harvard Business School Case 898-105, March 1998. (Revised February 2001.)
- March 1994 (Revised May 1994)
- Case
Lisa Benton (A)
By: Linda A. Hill
Lisa Benton is in her fourth month as an assistant product manager at Houseworld, a leading consumer products company. She has been on the job since graduating from the Harvard Business School, and she has been frustrated from the start by a lack of responsibility, by... View Details
Keywords: Problems and Challenges; Jobs and Positions; Power and Influence; Relationships; Consumer Products Industry
Hill, Linda A. "Lisa Benton (A)." Harvard Business School Case 494-114, March 1994. (Revised May 1994.)
- May 2011 (Revised March 2012)
- Supplement
Global Knowledge Management at Danone (B)
By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (B) case gives an update on the development of knowledge management at Danone two years after the (A) case: The Networking Attitude spread throughout the company and the question is posed whether Danone should move to virtual networking in addition to face-to-face... View Details
Keywords: Knowledge Management
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (B)." Harvard Business School Supplement 611-079, May 2011. (Revised March 2012.)