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- All HBS Web
(271)
- News (59)
- Research (182)
- Multimedia (2)
- Faculty Publications (125)
- Web
Online Transforming Customer Experiences Course | HBS Online
Download full syllabus 5-6 hrs Module 1 Design Understand the service-profit chain and the differences between augmentation and curation in service design. Evaluate sustainable pricing strategies and discover how operational transparency... View Details
- 30 Aug 2011
- First Look
First Look: August 30
sales from emerging markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311118-PDF-ENG Nestlé SA: Nutrition, Health and Wellness Strategy Rebecca M. Henderson and Ryan JohnsonHarvard Business School Case 311-119 In 1997... View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
most prominent explanations for the onset and occurrence of civil conflict—variation in economic conditions—and apply it to the intensity and dynamics of civil conflict. Using an instrumental variables strategy and a rich set of empirical... View Details
Keywords: Sean Silverthorne
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
the importance of cross-institutional collaboration, the problems of political processes, and the strategies needed to gain community involvement in inner-city economic development. This case will soon be updated with a video component.... View Details
- 03 Jun 2014
- First Look
First Look: June 3
Marissa Mayer became the CEO of Yahoo!, a tech giant with a tumultuous past. When Mayer tries to reinvigorate the company, she hires Jacqueline Reses, who has a private equity background, to head both human resources and mergers and acquisitions (M&A). As part of... View Details
Keywords: Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
resulting currency position tends to rise in value when equity markets fall. This strategy works well for investment horizons of one month to one year. In the past 15 years the risk-minimizing demand for the dollar appears to have... View Details
Keywords: Martha Lagace
- Web
Print View - Course Catalog
2035: Navigating Uncertainty General Management William Kirby Spring 2026 Q3 1.5 Driving Profitable Growth Technology & Operations Management, Strategy Juan Alcacer , Raffaella Sadun Fall 2025 Q2 1.5 ^ back to top E Area Faculty Name Term... View Details
- Web
Courses by Faculty - Course Catalog
Management, Strategy Fall 2025 Q2 1.5 Livia Alfonsi Negotiation Negotiation, Organizations & Markets Spring 2026 Q3Q4 3.0 Tomomichi Amano IFC: Japan; Exploring Japan's Innovation Ecosystem Strategy, Marketing January 2026 J 3.0 Innovation... View Details
- 01 Dec 2006
- News
MBA vs. MBA
Exxon Mobil stock. After working for McKinsey & Company and Trammell Crow, he started a real estate investment firm and now runs Waco-based Vananne LLC, focused on commercial real estate turnarounds and reinvestments. Taylor moved from... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
red on food service. But Southwest doesn't pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its customers. So we work on... View Details
- 26 Jun 2012
- First Look
First Look: June 26
evolution of multinational banks over time and suggest a conceptual framework in which this development can be understood. In-depth analyses of the multinational banking strategies of selected countries and institutions extend from the... View Details
Keywords: Sean Silverthorne
- 01 Oct 2000
- News
Books
chemicals and pharmaceuticals; and computers, Silicon Valley, and the Internet. From the past eighty years of "relentless change," McCraw offers colorful illustrations of how business transformed the country's economic and cultural landscape. Alfred P. Sloan's stunning... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling... View Details
Keywords: by Martha Lagace
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
in 1990, describes the history of Walmart and asks what competitive strategies Kmart might adopt in response to Walmart's success. It discusses the strategy and organization of both companies in terms of HR... View Details
Keywords: Dina Gerdeman
- 17 Jun 2014
- First Look
First Look: June 17
Where Acros Dorados, an Argentina-based multinational, is facing new organizational challenges as it seeks to build on its recent turnaround and grow in Brazil and Mexico. Woods Staton and his management team have to make some hard... View Details
Keywords: Sean Silverthorne
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
started reflecting. The first thing I was concerned about, where am I going to find a manager to replace him? This was a difficult department to find just anyone. And then I started wondering, was the problem really all him or could it be me as well? So I came up with... View Details
- 01 Oct 2002
- News
View from the Top
entire companies and the driving force behind the turnaround of the American economy, is suddenly under siege,” the New York Times declared in June. In the months since, the chorus of voices questioning today's business leaders has only... View Details
- 04 Nov 2008
- First Look
First Look: November 4, 2008
Working PapersBarriers to Acting in Time on Energy and Strategies for Overcoming Them Author:Max H. Bazerman No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/09-063.pdf Fear of Rejection? Tiered... View Details
Keywords: Martha Lagace
- 01 Dec 2011
- News
Making the Case for Leadership
company’s culture on three cornerstones: quality, performance, and valuing the individual employee. As for strategy and the bottom line, the commercial areas he focused on were the medical-services business and the fiber division—even... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 09 Sep 2008
- First Look
First Look: September 9, 2008
Schoar, Jialan Wang Download the paper: http://www.hbs.edu/research/pdf/09-024.pdf The Contingent Nature of Public Policy and Growth Strategies in the Early Twentieth-Century U.S. Banking Industry Authors:Christopher Marquis, Zhi Huang... View Details
Keywords: Sean Silverthorne