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Show Results For
- All HBS Web
(2,170)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
- 13 Mar 2009
- News
Trust Us: We'll Do Better This Time
- 03 Apr 2019
- News
Can Mark Zuckerberg Rebuild Trust in Facebook?
- 03 Oct 2020
- News
Managing Stakeholder Trust During Supply Chain Disruptions
- 24 Apr 2014
- News
Understanding how trust impacts delivering superior performance
Why does one company succeed, while another fails? The research of Rebecca M. Henderson (MBA 1985, AM 1988, PhD 1988), University Professor, indicates that a fundamental difference concerns informal relational contracts between employers, employees, and suppliers that... View Details
- 2011
- Working Paper
Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust with associates from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Knowledge Sharing; Managerial Roles; Creativity; Prejudice and Bias; Social and Collaborative Networks; Trust; Cooperation
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration." Harvard Business School Working Paper, No. 11-127, June 2011.
- 08 May 2020
- Blog Post
Building a World of Trusted Leaders: Taking the MBA Oath
In 2009, students at Harvard Business School mobilized to create a social contract: the MBA Oath. The MBA Oath has since been adopted by 1000+ MBAs worldwide and counting. In this new era, the MBA Oath feels more relevant than ever and casts a light on a need in this... View Details
- December 1977
- Case
Continental Illinois National Bank & Trust Co. (A)
Foulkes, Fred K. "Continental Illinois National Bank & Trust Co. (A)." Harvard Business School Case 378-152, December 1977.
- Article
CDC's Virus Messaging Is Too Complicated to Trust
Kominers, Scott Duke. "CDC's Virus Messaging Is Too Complicated to Trust." Bloomberg Opinion (October 1, 2020).
- November 1990 (Revised February 1991)
- Case
L. William Seidman and the Resolution Trust Corp.
Keywords: Business and Government Relations; Organizational Design; Public Administration Industry; Financial Services Industry
Vietor, Richard H.K. "L. William Seidman and the Resolution Trust Corp." Harvard Business School Case 391-098, November 1990. (Revised February 1991.)
- 21 Jan 2011
- News
Can you trust what you see on Google?
- 24 Sep 2024
- News
Artificial Intelligence Disclosures Are Key to Customer Trust
- 21 Feb 2020
- News
Why We’re So Obsessed With Trust Right Now
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
10, I trust the consumer to do the right thing,” he said. “(But) if you’re a regulator, and the consumer does the wrong thing one out of 10 times, that’s 10 percent, and that’s too much for a regulator to tolerate. There’s a disconnect... View Details
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is not enough. The process of... View Details
- September 2003
- Article
Attributions of Trust and the Calculus of Reciprocity
By: Madan M. Pillutla, Deepak Malhotra and J. Keith Murnighan
Keywords: Trust
Pillutla, Madan M., Deepak Malhotra, and J. Keith Murnighan. "Attributions of Trust and the Calculus of Reciprocity." Journal of Experimental Social Psychology 39, no. 5 (September 2003): 448–455.
- May 2025
- Teaching Note
Dungeons & Dragons: Repairing Ecosystem Trust (A) and (B)
By: Gabriel Rossman, Oliver Schilke and Julian Zlatev
- November 1990 (Revised February 1991)
- Supplement
L. William Seidman and the Resolution Trust Corp., Supplement
Vietor, Richard H.K. "L. William Seidman and the Resolution Trust Corp., Supplement." Harvard Business School Supplement 391-099, November 1990. (Revised February 1991.)