Travel Industry - Publications - Faculty & Research

16 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

felt different and out of place. In 2019, I watched The Farewell at a movie theater in Brooklyn. It centers on Billi (played by Awkwafina) who travels back to China with her family to reconnect with her grandma. In one early scene, Billi... View Details

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

plan had failed. I refused to look up to see my friend smirking at me. This is the essence of the case method. You come in with a view. The class ebbs and flows. Classmates with industry experience weigh in and share new views. And then... View Details

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Competitiveness of States & Regions - Institute For Strategy And Competitiveness

critical drivers of competitiveness are regional—meaning such disparities can’t be addressed by macroeconomic policies alone. Working with policymakers and industry leaders, the Institute has developed new tools and collaborative... View Details

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Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

the globe after seeking opportunities abroad. While she welcomed international exposure, traveling to Europe and the United States for higher education and professional growth, Nneka felt she could make a significant impact at home. After... View Details

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

that put some control in the hands of the consumer are growing in popularity, and not just for dining. Sites like Tripadvisor for travel and Glassdoor for employment publish millions of reviews that hold businesses accountable and boost... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

after they recover from the momentary chaos, many will start thinking about diversifying their risk and trying to develop alternatives in other countries. The biggest losers from the coronavirus [in business] are service industries that... View Details

Keywords: by Dina Gerdeman

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Negotiating - Alumni

standards/goals Geographic flexibility Office space Paid travel Ownership options Professional training + – Negotiate The following tactics can help you conduct productive negotiations. Speak with the hiring manager, if possible Express... View Details

September 2020
Case

Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis

By: Boris Groysberg and Michael Norris

In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond Princess, one of Princess Cruises’ 18 ships was the site of one of the earliest large outbreaks of COVID-19... View Details

Keywords: COVID-19 Pandemic; COVID-19; Leading Change; Crisis Management; Ship Transportation; Health Pandemics; Human Resources; Business Strategy; Gender; Personal Development and Career; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Japan; United States

Citation

Educators

Purchase

February 2022 (Revised March 2022)
Case

Hertz in Bankruptcy: A Wild Ride in Pandemic Times

By: Samuel Antill, Stuart Gilson and Kristin Mugford

Hertz filed for Chapter 11 bankruptcy in response to asset-backed securities (ABS) obligations and the COVID-19 pandemic. Enthusiastic Robinhood investors and shrewd negotiating tactics helped Hertz stabilize. Roughly nine months into the bankruptcy, Hertz received... View Details

Keywords: Bankruptcy Reorganization; COVID-19 Pandemic; Insolvency and Bankruptcy; Health Pandemics; Valuation; Capital Structure; Negotiation; Private Equity; Travel Industry; United States

Citation

Educators

Purchase

05 Feb 2019
News

The First Five Years: Karan Shah (MBA 2016)

further acquisitions to take PCL to the next level! With the ever-changing industry that we operate in, I look forward to the new challenges along this journey.” Can you tell us about MAYU and what motivated you and your wife to launch... View Details

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

thing? If the ratings are capturing real quality, then that's a force for good. To the extent that there is gaming or nonrepresentative views, that's a problem. The onus is on the review industry to change that." “If the ratings are... View Details

Keywords: by Michael Blanding; Food & Beverage

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

communities disproportionately face increased levels of pollution and are often more vulnerable to the dangerous effects of climate change. Dorceta E. Taylor’s Toxic Communities breaks down environmental racism as it relates to the siting of View Details

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

1,300 MBA students traveled abroad to 20 countries this year for hands-on, immersive learning experiences. The centers’ primary focus has been on case writing and facilitating faculty research, explains Executive Director Victoria... View Details

Keywords: Jennifer Gillespie

11 Mar 2024
News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

01 Oct 1999
News

Banking on Success

an insider's view of the action, the Bulletin asked five members of the class who have been involved in a variety of banking endeavors to share some personal and professional insights and to reflect on the lessons, losses, and phenomenal gains of their View Details

Keywords: Deborah E. Blagg

14 Mar 2023
Blog Post

How I Spent My 2+2 Deferral: Dyllan Muller

Unilever, for the first time in my life I felt the freedom to put my own personal development ahead of my academic and career aspirations. What did I eventually decide to do? I became a digital nomad. I took the opportunity to travel to... View Details

21 Apr 2009
First Look

First Look: April 21, 2009

institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S.... View Details

Keywords: Martha Lagace

20 Feb 2019
Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

As entrepreneurial rocket companies come closer to shooting the first space tourist into the void, perhaps even this year, another reality is dawning: The business of space is no different than new industries everywhere else. It’s tough... View Details

Keywords: by Scott Wallask; Aerospace; Tourism; Transportation

13 Nov 2017
Blog Post

5 Worries I Had about Applying to HBS

through my section, industry interest groups like the Venture Capital and Private Equity Club, or on travel during FIELD Global Immersions. There are many opportunities to connect and build deep friendships... View Details

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Marketing Awards & Honors - Faculty & Research

Freitas : Recipient of a Travel Award from the Society of Philosophy & Psychology in 2019. Ayelet Israeli : Finalist for the 2018 Frank M. Bass Dissertation Paper Award for “Online MAP Enforcement: Evidence from a Quasi-Experiment” (... View Details

Publications