Publications

Educators

24 Apr 2017
News

Amtrak at a Junction: Invest in Improvements, or Risk Worsening Problems

Monique Burns Thompson

Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS. She has led as a co-founder, President,... View Details

Nii Narku Quaynor

Keywords: Internet Provider

25 Jun 2016
News

Hyperloop may be a transportation leap too far

Video

Neveen El Tahri

Neveen El Tahri, Chairperson of Delta Shield for Investment, reflects on her first job at Chase Manhattan Bank in Egypt and shares how she managed to secure a spot in the bank’s credit training program. View Details

05 May 2020
Video

Narayana Murthy

Narayana Murthy, the co-founder of the India-based software company Infosys, discusses how he attracted talent to his start-up by pioneering the concept of employee stock options, and providing excellent career... View Details

12 Mar 2020
Video

Ian Fuhr

Ian Fuhr, founder of Sorbet, the largest chain of beauty salons in South Africa, describes how he built the Sorbet brand through offering unconditional refunds and careful training of staff in the company’s... View Details

May 2021
Article

Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel

The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details

Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry

2020
Book

Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness

By: Max Bazerman

Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Bazerman argues that we can better balance both dimensions—and we needn’t seek perfection to make... View Details

Keywords: Decision Making; Moral Sensibility; Ethics; Corporate Social Responsibility and Impact

17 Apr 2014
News

What Harvard learned by studying India's lunchbox delivery system

Grow Your Stars -- Don't Buy Them

An interview with Boris Groysberg, Professor, Harvard Business School. Many star performers hired from outside don't perform as expected at their new company. So, develop stars within your company; for example, through strong training and mentoring programs. View Details

April 2011
Case

Kay Sunderland: Making the Grade at Attain Learning

By: Linda A. Hill and Heather Beckham

Kay Sunderland is an account director at Attain Learning Inc., a business training solutions company. In January 2011, one of Attain's most important clients, Juan Nunez of Gramen Equipment Company, contacts Sunderland with a request: Nunez would like Attain content... View Details

Keywords: Communication; Interpersonal Relations; Personal Strategy ＆ Style; Creativity; Conflict; Interdepartmental Relations; Talent Management; Management Style; Interpersonal Communication; Talent and Talent Management; Relationships; Conflict and Resolution; Communication Strategy; Power and Influence; Service Industry

Educators

July – August 2011
Article

The New Psychology of Strategic Leadership

In this article, it is argued that today's dominant ideas about the practice of business strategy-defined by Porter three decades ago-hinge on a specific and therefore partial interpretation of competition. The result is an equally partial picture of the strategist's... View Details

Keywords: Cognition and Thinking; Leadership; Business Strategy; Training; Experience and Expertise; Management Analysis, Tools, and Techniques; Management Practices and Processes; Competition; Markets

18 Mar 2012
News

Can Entrepreneurship Be Taught?

19 Apr 2016
First Look

April 19, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50952 The Great Training Robbery By: Beer, Michael, Magnus Finnstrom, and Derek Schrader Abstract—In 2012 U.S. corporations spent $164.2 billion on training and... View Details

Keywords: Sean Silverthorne

Article

Why Compliance Programs Fail: And How to Fix Them

By: Hui Chen and Eugene Soltes

Firms spend millions of dollars annually on whistle-blower hotlines, training, and other efforts to ensure adherence to laws, regulations, and company policies. Yet malfeasance remains entrenched in the corporate world. Why? Too many firms treat compliance as a... View Details

Keywords: Governance Compliance; Programs; Employees; Training; Performance Effectiveness; Measurement and Metrics