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  • All HBS Web  (12,212)
    • People  (50)
    • News  (4,121)
    • Research  (5,413)
    • Events  (59)
    • Multimedia  (210)
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  • December 2018
  • Case

OTE: Managing in Times of National Crisis (A)

By: Juan Alcacer, Jérôme Lenhardt and Emer Moloney
In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and... View Details
Keywords: Leading Change; Transformation; Economy; Crisis Management; Telecommunications Industry; Greece
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Alcacer, Juan, Jérôme Lenhardt, and Emer Moloney. "OTE: Managing in Times of National Crisis (A)." Harvard Business School Case 719-456, December 2018.
  • October 2012 (Revised September 2013)
  • Teaching Note

The Dabbawala System: On-Time Delivery, Every Time

By: Stefan H. Thomke
The Mumbai-based dabbawalas are a 5,000 or so person organization that achieves exceptional service performance with a semi-literate workforce. Every working day, they deliver and return about 130,000 lunchboxes to offices throughout Mumbai. This entails more than... View Details
Keywords: Systems Design; Organization Design; Service; Organizational Design; Service Operations; Service Delivery; Mumbai
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Thomke, Stefan H. "The Dabbawala System: On-Time Delivery, Every Time." Harvard Business School Teaching Note 613-062, October 2012. (Revised September 2013.)
  • 08 Mar 2017
  • News

How I Motivated Myself During My Darkest Times

  • 15 Sep 2020
  • Working Paper Summaries

Time and the Value of Data

Keywords: by Ehsan Valavi, Joel Hestness, Newsha Ardalani, and Marco Iansiti; Web Services
  • November 2019
  • Case

Edita: Making Choices in Uncertain Times

By: Caroline M. Elkins, Juan Alcácer, Alpana Thapar and Youssef Abdel Aal
After 15 years of steady growth and expansion, Edita, a leading Egyptian snack producer, faced a series of challenges in the wake of the Arab Spring. In January 2011, the Egyptian Revolution sparked political and economic turmoil that reflected the waves of protest and... View Details
Keywords: Decision Making; Developing Countries and Economies; Economy; Business or Company Management; Price; Crisis Management; Growth and Development Strategy; Distribution; Risk and Uncertainty; Business Strategy; Expansion; Currency; Food and Beverage Industry; Egypt; Africa; Middle East
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Elkins, Caroline M., Juan Alcácer, Alpana Thapar, and Youssef Abdel Aal. "Edita: Making Choices in Uncertain Times." Harvard Business School Case 320-026, November 2019.
  • September 2017 (Revised June 2019)
  • Case

FundersClub: The Times They Are a-Changin'

By: Nori Gerardo Lietz, Jeff Huizinga and Sayiddah McCree
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Lietz, Nori Gerardo, Jeff Huizinga, and Sayiddah McCree. "FundersClub: The Times They Are a-Changin'." Harvard Business School Case 218-032, September 2017. (Revised June 2019.)
  • June 2012 (Revised November 2012)
  • Teaching Note

The New York Times Paywall (TN)

By: Vineet Kumar and Sunil Gupta
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Kumar, Vineet, and Sunil Gupta. "The New York Times Paywall (TN) ." Harvard Business School Teaching Note 512-099, June 2012. (Revised November 2012.)
  • March 7, 2010
  • Article

Time to Transform State's Health Care

By: Bill George
Keywords: Health
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George, Bill. "Time to Transform State's Health Care." Star Tribune (Minneapolis) (March 7, 2010).
  • 12 Jul 2013
  • News

Time to retire the word "disrupt"

  • 14 Mar 2009
  • News

An idea whose time has come

  • 30 Mar 2016
  • News

Using commute time to raise productivity

  • 14 Apr 2017
  • News

A Steady Voice in Difficult Times

  • 12 May 2011
  • News

A Game Plan in Trying Times

Keywords: yoga; Clothing and Clothing Accessories Stores; Retail Trade
  • 27 Mar 2020
  • News

Work in the time of coronavirus, and after that

  • May 2016 (Revised June 2017)
  • Case

India's Amul: Keeping Up with the Times

By: Rohit Deshpandé, Tarun Khanna, Namrata Arora and Tanya Bijlani
Amul is an Indian dairy cooperative founded in 1947—eight months before India's independence from British rule—and owned by over three million farmers in the state of Gujarat. It is India's largest food product marketing organization, selling 46 products, including... View Details
Keywords: Globalization; Expansion; Dairy; India; Cooperatives; Milk; Leadership; Agriculture; Agribusiness; Competition; Marketing; Organizational Change and Adaptation; Agriculture and Agribusiness Industry; India
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Deshpandé, Rohit, Tarun Khanna, Namrata Arora, and Tanya Bijlani. "India's Amul: Keeping Up with the Times." Harvard Business School Case 516-116, May 2016. (Revised June 2017.)
  • 15 Apr 2012
  • News

Me and my shadow use our time wisely

  • 24 Mar 2009
  • News

Oversaving, a Burden for Our Times

  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

the current economic downturn, companies need marketing skills more than ever. But while every corporate mission statement pays lip service to respecting customer needs, actual customer expertise is typically a mile wide and an inch deep. A good CEO knows how to... View Details
Keywords: by John Quelch
  • 1992
  • Chapter

Corporate Governance and Investment Time Horizons

By: J. W. Lorsch and E. MacIver
Keywords: Corporate Governance; Investment; Time Management
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Lorsch, J. W., and E. MacIver. "Corporate Governance and Investment Time Horizons." In Capital Choices: Changing the Way America Invests in Industry, edited by M. E. Porter. Washington, D.C.: Council on Competitiveness, 1992.
  • July 1999
  • Background Note

Comments on Standard Times and the Division of Labor

By: Roy D. Shapiro
A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten version of two earlier notes. View Details
Keywords: Labor; Management Practices and Processes; Standards; Production
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Shapiro, Roy D. "Comments on Standard Times and the Division of Labor." Harvard Business School Background Note 600-013, July 1999.
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