Filter Results:
(795)
Show Results For
- All HBS Web (795)
- Faculty Publications (72)
Show Results For
- All HBS Web (795)
- Faculty Publications (72)
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys become obsolete? Companies turn to... View Details
Keywords: by Kristen Senz
- 12 Oct 2006
- First Look
First Look: October 12, 2006
individual's behavior across different situations and over time (in the language of rational choice, character can be thought of as a stable system of preferences that informs the tradeoffs and choices an... View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
an entrant needs to strategically choose whether to reveal its innovation by competing through the new business model or conceal it by adopting a traditional business model. We also show that the value of business model innovation may be so substantial that an... View Details
Keywords: Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
competing in current or new markets (i.e., new customers and/or new geographies). [div class=infogram-embed data-id=_/ugHI2ETiABnZVxAuNYu9][/div] First Quadrant: Firms stay in the status quo or pre-COVID situation. As discussed earlier, View Details
- Web
Aligning Reimbursement with Value - Institute For Strategy And Competitiveness
that rewards good outcomes is far preferable to our current fee-for-service reimbursement that rewards the volume of services instead of value, and has been a major contributor to the relentless rise of health care costs. Fee-for-service... View Details
- 03 Jun 2008
- First Look
First Look: June 3, 2008
China‘s income inequality has risen rapidly over that same time frame, Vietnam‘s has only grown moderately. Structural and socio-cultural determinants fail to account for these divergent pathways. Existing political variables are also... View Details
Keywords: Martha Lagace
- Web
Social Enterprise - Faculty & Research
corporate agendas nowadays, public reactions to firms' ESG performance remain under-studied. This paper fills this gap by investigating whether the public picks up firms' ESG performance changes timely and, if not, how long it takes. I... View Details
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
with Milkman and Rogers, they discuss their working paper "I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders," which looks at our tendency as consumers to choose... View Details
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
the same thing: A significant percentage of customers preferred the revamped product, even if it was identical or worse than an unchanged counterpart. In one study, the researchers asked participants to sample two gummy candies, and they... View Details
- Web
Online Finance & Accounting Courses | HBS Online
learners* Yes No The preferred brand among prospective online learners* Yes No Reimagined the case study method through a proprietary platform featuring courses created by renowned faculty Yes No Collaboration with fellow online learners... View Details
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
aimed specifically at dismantling inequities in the workplace. “Research has shown time and time again that some of the stereotypical feminine attributes, such as empathy, trust, connection—those are the... View Details
Keywords: by Pamela Reynolds
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for... View Details
Keywords: by Rachel Layne
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
Many of us would prefer to see our philanthropic donations go directly to an organization’s core mission, rather than to administrative expenses. If we give money to Save the Children, for instance, we hope the cash goes directly to those... View Details
Keywords: by Carmen Nobel
- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
an easier time abroad, they said. According to Hayes, the following principles of comportment are expected among businesspeople: Contracts should be fair to all parties. Partnership is preferred over... View Details
Keywords: by Martha Lagace
- 10 Apr 2012
- First Look
First Look: April 10
revealing but also because it came at a time of intense personal reflection: Christensen had just overcome the same type of cancer that had taken his father's life. As Christensen struggled with the disease, the question "How do you... View Details
Keywords: Carmen Nobel
- 12 Jan 2010
- First Look
First Look: Jan. 12
feature advertisements, and aisle displays) at the fiscal quarter end when they have greater incentive to boost earnings. Our results confirm managers' stated willingness to sacrifice long-term value in order to smooth earnings (Graham, Harvey, and Rajgopal, 2005) and... View Details
Keywords: Martha Lagace
- Web
Pre-Class Arrival - Christensen Center for Teaching & Learning
resources, checking classroom equipment, and perhaps pre-setting one or more boards with information the instructor would prefer to record in advance. By allowing ample time for these activities, the... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
dating clubs, game consoles, and so on. So the idea is to subsidize one side in order to attract it more or less irrespectively of the other side and then turn to the second side and charge it positive prices. Of course, depending on the market, the View Details
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
decision-makers hold back: They’re concerned about safety. Another could be time pressures, Lane notes. Still, she’s concerned such a feasibility preference could kill solutions before they are given a... View Details
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
of statement. The rare family in business may have a more elaborate family governance structure, with a separate meeting for family-owner-managers or a separate council for family shareholders or periodic meetings between shareholders, the board, and management. I... View Details