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  • All HBS Web  (1,454)
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  • 09 Feb 2010
  • First Look

First Look: Feb. 9

  Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details
Keywords: Martha Lagace
  • January 1998
  • Case

Connecticut Spring and Stamping Corporation (B)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
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Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
  • April 2006 (Revised February 2007)
  • Case

Rebuilding the New Orleans Public Schools: Turning the Tide?

After Hurricane Katrina, the New Orleans Public School System is faced with rebuilding from the ground up. The challenge is enormous, as is the opportunity to remake the lowest performing public school system in Louisiana and one of the lowest performing in the nation.... View Details
Keywords: Programs; Natural Disasters; Urban Development; Education; Infrastructure; Education Industry; Education Industry; New Orleans
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Childress, Stacey M. "Rebuilding the New Orleans Public Schools: Turning the Tide?" Harvard Business School Case 806-136, April 2006. (Revised February 2007.)
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

rethink the entire traditional higher education model. Private universities without national recognition and large endowments are at great financial risk. So are public universities, even prestigious ones such as the University of... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education

    Archie L. Jones

    Archie Jones is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School, where he currently teaches Venture Capital and Private Equity, Field... View Details

    • 02 May 2000
    • Research & Ideas

    Leading Professional Service Firms

    The HBS Executive Education course Leading Professional Service Firms (LPSF) is an intensive, one-week program that focuses on management issues unique to these firms. It provides a forum for participants from around the world to apply... View Details
    Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
    • June 10, 2021
    • Article

    How to Be a Purpose-Driven Leader in a Capitalist World

    By: Celia Bravard, John Pontillo and Andrew J. Hoffman
    Today’s business school education isn’t suited to the big challenges facing the world — climate change, economic inequality and racial injustice — that the leaders of tomorrow will be expected to solve. So, how can students and young professionals succeed in a system... View Details
    Keywords: Values and Beliefs; Mission and Purpose; Social Issues; Power and Influence; Social and Collaborative Networks; Opportunities
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    Bravard, Celia, John Pontillo, and Andrew J. Hoffman. "How to Be a Purpose-Driven Leader in a Capitalist World." Harvard Business Review (website) (June 10, 2021).
    • February 2016
    • Teaching Note

    Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

    By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
    Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the... View Details
    Keywords: Health
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    Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business School Teaching Note 316-036, February 2016.

      Jan W. Rivkin

      Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details

      Keywords: airline; computer; internet; music; transportation

        Jacob M. Cook

        Jacob Cook is a Lecturer in the Marketing Unit at Harvard Business School, where he teaches the EC course Digital Marketing & AI Workshop. His work focuses on how companies design and scale customer acquisition and retention strategies using digital marketing,... View Details

        • 24 Aug 2016
        • Research & Ideas

        Can Obamacare Be Saved?

        single-payer system. Few national politicians are working to uncover why the public exchanges aren’t working for either insurers or consumers. While it’s difficult, the question everyone should be working to answer is: How can the system... View Details
        Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
        • 15 Feb 2000
        • Lessons from the Classroom

        Delivering Information Services: A 30-Year Perspective

        As the information economy emerges and technology transforms "business-as-usual," senior-level executives need to understand the "big picture" of how IT impacts their entire organization—from top to bottom. The HBS Executive View Details
        Keywords: by Staff
        • 17 Jan 2012
        • Working Paper Summaries

        Expectations, Network Effects and Platform Pricing

        Keywords: by Andrei Hagiu & Hanna Hałaburda; Entertainment & Recreation
        • November 2022 (Revised October 2024)
        • Case

        'A Marshall Plan for Africa': James Mwangi and Equity Group Holdings

        By: Caroline M. Elkins, Debora L. Spar, Zeke Gillman and Julia M. Comeau
        Financial Inclusion. Dignity. Trust. These were the core principles driving James Mwangi’s transformation of Equity Building Society, insolvent in 1991, into what is, today, Equity Group Holdings, East and Central Africa’s largest retail banking institution. Raised in... View Details
        Keywords: Income Inequality; Micro Finance; Microcredit; Microfinance; Banks and Banking; Equality and Inequality; Mission and Purpose; Business Model; Social Entrepreneurship; Banking Industry; Financial Services Industry; Africa; Kenya
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        Elkins, Caroline M., Debora L. Spar, Zeke Gillman, and Julia M. Comeau. "'A Marshall Plan for Africa': James Mwangi and Equity Group Holdings." Harvard Business School Case 323-048, November 2022. (Revised October 2024.)
        • August 2007 (Revised May 2008)
        • Case

        Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)

        After Hurricane Katrina, the New Orleans Public School System is faced with rebuilding from the ground up. The challenge is enormous, as is the opportunity to remake the lowest-performing public school system in Louisiana and one of the lowest-performing in the nation.... View Details
        Keywords: Change Management; Transformation; Entrepreneurship; Business and Community Relations; Business and Government Relations; Natural Disasters; Conflict and Resolution; Education Industry; New Orleans
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        Childress, Stacey M. "Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)." Harvard Business School Case 808-045, August 2007. (Revised May 2008.)

          Regina E. Herzlinger

          Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

          Keywords: health care; insurance industry; medical devices; retailing; digital health
          • Program

          Advanced Management Program

          coursework taught by V.G. Narayanan—HBS faculty and Senior Associate Dean of Executive Education and HBS Online. Participants should set aside 10-12 hours per week to complete pre-work before the start of Module 1. Key Benefits You will... View Details

            Karim R. Lakhani

            Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

            Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
            • 11 Jan 2016
            • Blog Post

            Meet the Business and Environment Initiative

            relationships between economic systems and the natural environment, and about the structures that enable firms to act productively in this arena. It develops innovative cases, teaching notes, and other curriculum materials for broader... View Details
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