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    Richard F. Meyer

    Richard F. Meyer is Professor of Business Administration at the Harvard Business School. Professor Meyer received his Ph.D. from Harvard University and spent the first ten years of his career in the Management Services Division of Arthur D. Little, Inc., serving as a... View Details
    • Article

    Beyond the Target Customer: Social Effects in CRM Campaigns

    By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
    Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details
    Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior
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    • March 2016
    • Article

    Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms

    By: Adam Tatarynowicz, Maxim Sytch and Ranjay Gulati
    This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing interorganizational networks in six industries with an agent-based simulation model of network emergence.... View Details
    Keywords: Interorganizatonal Relationships; Social Networks; Network Emergence; Interorganizational Networks; Information Technology; Networks; Organizational Structure; Social and Collaborative Networks; Social Media
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    • April 2007 (Revised October 2007)
    • Background Note

    An Overview of Project Finance & Infrastructure Finance - 2006 Update

    By: Benjamin C. Esty and Aldo Sesia
    Provides an introduction to the fields of project finance and infrastructure finance, and gives a statistical overview of project-financed investments over the years from 2002 to 2006. Examples of project-financed investments include the $4 billion Chad-Cameroon... View Details
    Keywords: Project Finance; Infrastructure; Investment; Projects; Trends
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    • 26 Jun 2012
    • First Look

    First Look: June 26

    the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent... View Details
    Keywords: Sean Silverthorne
    • June 2025
    • Article

    Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France

    By: Charlotte Robertson
    Financial markets in nineteenth-century France were far more complex than an analysis of the official Bourse or its state-authorized brokers would suggest. Most financial transactions occurred on an illegal yet tacitly tolerated curb market called the coulisse, which... View Details
    Keywords: Financial Markets; History; Communication Technology; Knowledge Dissemination; France
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    • 11 Mar 2015
    • HBS Seminar

    Ernest Wilson, University of Southern California, Annenberg School

      Frances X. Frei

      Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

      Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

        Anita Elberse

        Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

        Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

        Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

          Juan Alcacer

          Juan Alcacer is the James J. Hill Professor of Business Administration at Harvard Business School. He joined HBS in 2007 and has taught the required MBA strategy course, an elective on Global Strategy and PhD courses in Strategy and International Business. Within... View Details

          Keywords: telecommunications; telecommunications; telecommunications

            Eva Ascarza

            Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

            Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications
            • December 2007
            • Article

            China + India: The Power of Two

            By: Tarun Khanna
            China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive... View Details
            Keywords: Competency and Skills; Economic Growth; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Business History; Competitive Strategy; Cooperation; China; India
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            • 01 Dec 2023
            • News

            The Imposter Among Us

            Drill In 1981, I was promoted to CIO of a Fortune 500 chemical company, with responsibility for both information systems and the nationwide telecommunications network. My background didn’t include any strength with telecommunications; in... View Details
            Keywords: Business Schools & Computer & Management Training; Educational Services

              V.G. Narayanan

              Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

              Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

                William R. Kerr

                William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

                Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

                  Sunil Gupta

                  Co-Chair, Driving Digital Strategy

                  Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

                  Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications
                  • Web

                  Business, Government & the International Economy - Faculty & Research

                  archives, I present an alternate account that stresses the twin roles of financial innovation and the telecommunications revolution in breaching the limits of the state’s tacit toleration for the coulisse. I emphasize the lesser known... View Details
                  • Web

                  Middle East & North Africa - Global

                  built? May 2025 Case stc Group: DARE to Transform By: Sunil Gupta and Sadika El Hariri Established as a government-owned entity in 1998, stc Group was the sole telecommunications operator in the Kingdom of Saudi Arabia (KSA). Soon after... View Details
                  • June 2010 (Revised September 2011)
                  • Background Note

                  An Overview of Project Finance and Infrastructure Finance--2009 Update

                  By: Benjamin C. Esty and Aldo Sesia
                  Provides an introduction to the fields of project finance and infrastructure finance and gives a statistical overview of project-financed investments over the years from 2005 to 2009. Examples of project-financed investments include the $1.4 billion Mozal aluminum... View Details
                  Keywords: Project Finance; Infrastructure; Investment; Projects; Trends
                  Related

                    Rohit Deshpande

                    Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

                    Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications