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  • May 2025
  • Case

stc Group: DARE to Transform

By: Sunil Gupta and Sadika El Hariri
Established as a government-owned entity in 1998, stc Group was the sole telecommunications operator in the Kingdom of Saudi Arabia (KSA). Soon after it was privatized in 2003, regional players started entering the Saudi market. To deal with the competition and to... View Details
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  • June 2025
  • Article

Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France

By: Charlotte Robertson
Financial markets in nineteenth-century France were far more complex than an analysis of the official Bourse or its state-authorized brokers would suggest. Most financial transactions occurred on an illegal yet tacitly tolerated curb market called the coulisse, which... View Details
Keywords: Financial Markets; History; Communication Technology; Knowledge Dissemination; France
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  • Article

Beyond the Target Customer: Social Effects in CRM Campaigns

By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details
Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior
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  • March 2016
  • Article

Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms

By: Adam Tatarynowicz, Maxim Sytch and Ranjay Gulati
This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing interorganizational networks in six industries with an agent-based simulation model of network emergence.... View Details
Keywords: Interorganizatonal Relationships; Social Networks; Network Emergence; Interorganizational Networks; Information Technology; Networks; Organizational Structure; Social and Collaborative Networks; Social Media
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  • April 2007 (Revised October 2007)
  • Background Note

An Overview of Project Finance & Infrastructure Finance - 2006 Update

By: Benjamin C. Esty and Aldo Sesia
Provides an introduction to the fields of project finance and infrastructure finance, and gives a statistical overview of project-financed investments over the years from 2002 to 2006. Examples of project-financed investments include the $4 billion Chad-Cameroon... View Details
Keywords: Project Finance; Infrastructure; Investment; Projects; Trends
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  • 26 Jun 2012
  • First Look

First Look: June 26

the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2015
  • HBS Seminar

Ernest Wilson, University of Southern California, Annenberg School

    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

      Anita Elberse

      Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

      Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

      Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

        Juan Alcacer

        Juan Alcacer is the James J. Hill Professor of Business Administration at Harvard Business School. He joined HBS in 2007 and has taught the required MBA strategy course, an elective on Global Strategy and PhD courses in Strategy and International Business. Within... View Details

        Keywords: telecommunications; telecommunications; telecommunications

          Eva Ascarza

          Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

          Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications
          • December 2007
          • Article

          China + India: The Power of Two

          By: Tarun Khanna
          China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive... View Details
          Keywords: Competency and Skills; Economic Growth; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Business History; Competitive Strategy; Cooperation; China; India
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          • 01 Dec 2023
          • News

          The Imposter Among Us

          Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details
          Keywords: Business Schools & Computer & Management Training; Educational Services
          • June 2010 (Revised September 2011)
          • Background Note

          An Overview of Project Finance and Infrastructure Finance--2009 Update

          By: Benjamin C. Esty and Aldo Sesia
          Provides an introduction to the fields of project finance and infrastructure finance and gives a statistical overview of project-financed investments over the years from 2005 to 2009. Examples of project-financed investments include the $1.4 billion Mozal aluminum... View Details
          Keywords: Project Finance; Infrastructure; Investment; Projects; Trends
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            Sunil Gupta

            Co-Chair, Driving Digital Strategy

            Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

            Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications
            • Web

            Business, Government & the International Economy - Faculty & Research

            state-authorized brokers and coulissiers following the market downturn of 1857–58. Based on police, ministerial, prefectoral, and judicial archives, I present an alternate account that stresses the twin roles of financial innovation and the View Details

              V.G. Narayanan

              Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

              Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications

                William R. Kerr

                William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

                Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications
                • 2009
                • Working Paper

                Capitalizing On Innovation: The Case of Japan

                By: Robert Dujarric and Andrei Hagiu

                Japan's industrial landscape is characterized by hierarchical forms of industry organization, which are increasingly inadequate in modern sectors, where innovation relies on platforms and horizontal ecosystems of firms producing complementary products. Using three... View Details

                Keywords: Globalized Markets and Industries; Government Legislation; Innovation and Invention; Industry Structures; Horizontal Integration; Vertical Integration; Manufacturing Industry; Japan
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                  Rohit Deshpande

                  Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

                  Keywords: telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications; telecommunications