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  • All HBS Web  (580)
    • People  (1)
    • News  (121)
    • Research  (399)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (100)
← Page 12 of 580 Results →
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

expertise in designing and coding complex computer applications. SAP and Seibel have developed unique package software, and have provided specialized consulting services to assist in the implementation of the package software. A third... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

their way up the mountain. After the two days testing, and constant interactive feedback, the design team returned to headquarters and immediately debriefed and extracted key learnings. Prototypes were quickly developed and sent to... View Details
Keywords: by David A. Garvin
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

North Carolina at Chapel Hill, write. To improve the odds for entrepreneurs and leaders, they offer eight strategies. “They’re equally challenging,” McDonald says. “You have to figure out which are the most salient to you, but the solutions are going to seem... View Details
Keywords: by Lane Lambert
  • June 2020
  • Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

is designed for foodies, tourists, foreign residents, and anyone who wants to learn more about ancient and modern México, its cuisine, culture, and history. With it, you will: possess a comprehensive Mexican dictionary of food terms with... View Details
Keywords: Publishing Industries (except Internet); Information
  • 26 Nov 2013
  • First Look

First Look: November 26

whether the testimonial's efficacy increases when information is added about an affiliation the quoted individual shares with the recipient. Research Design and Methods: A total of 5,498 union members were randomly assigned to receive 1... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2023
  • Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

Early in the COVID-19 pandemic, the US Food and Drug Administration faced the task of convincing a skeptical public of the safety of new vaccines when the agency began authorizing them for emergency use less than a year after the pandemic... View Details
Keywords: by Kasandra Brabaw; Pharmaceutical
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

when you don’t. A Good Place to Start Terror at the TajUnder terrorist attack, employees of the Taj Mahal Palace and Tower bravely stayed at their posts to help guests. A multimedia case study looks at the hotel's customer-centered culture and value system. How to... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

cubic yards, but most of those excavations had been designed for a sea-level canal and proved useless for the American effort. (In fact, most of the French excavations sank below Lake Gatun when the Americans dammed the Chagres River.)... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 22 Sep 2009
  • First Look

First Look: September 22

architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to... View Details
Keywords: Martha Lagace
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn themselves in to regulators rather than quietly fix the problem?... View Details
Keywords: Martha Lagace
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

2015–2021, Jones served as the founding Dean of the College of Innovation + Design at Boise State University, and from 2010–2015, he worked at Harvard University, serving from 2011 as the Evans Family Foundation Managing Director of the... View Details
  • 01 Sep 2023
  • News

Case Study: The Home Team

fine-tuning Burro, the fully autonomous robot designed to labor alongside farmworkers. But he also was looking to the future and thinking through how the company (formerly known as Augean Robotics) should handle the many potential... View Details
Keywords: Jen McFarland Flint; Real Estate
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

these priorities to each department and geographic region in order to better achieve overall organization objectives. "When a leadership has this discipline, they focus much more intently on what tasks they need to do superbly well... View Details
Keywords: by Carmen Nobel
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

Presented with a goal to build a car "under 2,000 pounds and under $2,000" by 1970, employees overlooked safety testing and designed a car where the gas tank was vulnerable to explosion from rear-end collisions. Fifty-three people died as... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

specific task within a certain time frame." Self-management is perhaps an extreme case of what we have found, in our research, to be one of the features of high-performance work places that are most attractive to the people who work... View Details
Keywords: by James Heskett
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new... View Details
Keywords: by Kristen Senz
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Capstone The CLIMB Activities and Capstone Project takes place throughout the CLIMB Program. You’ll work on tasks that allow you to collaborate with your peers and apply what you are learning in your courses as you progress through the... View Details
  • Web

Dean Nitin Nohria | About

September 2020 Plan for Racial Equity Announced Dean Nohria’s Anti-Racism Task Force of faculty, staff, students, and alumni resolved to take action to promote racial equity on campus and in the world. June 2019 Dialogue The DIALOGUE... View Details
  • 27 May 2009
  • First Look

First Look: May 27, 2009

escalate, the debate has focused on how to finance health care. Yet funding solutions can't address the underlying questions: Why have costs risen in the first place? And how can we improve the quality and affordability of care? In View Details
Keywords: Martha Lagace
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