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21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53530 forthcoming Review of Financial Studies Asset Price Dynamics in Partially Segmented Markets By: Greenwood, Robin, Samuel Gregory Hanson, and Gordon Y. Liao Abstract—We View Details

Keywords: Sean Silverthorne

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

Handwashing By: Hussam, Reshmaan, Atonu Rabbani, Giovanni Reggiani, and Natalia Rigol Abstract—Regular handwashing with soap is believed to have substantial impacts on child health in the developing world.... View Details

Keywords: by Sean Silverthorne

21 Jan 2016
Blog Post

HBS and the Arts

experiences. Coming from a business development background, I had never thought about working on the operational side of a business. But my Technology and Operations Management (TOM) Class – taught by the... View Details

Keywords: Nonprofit / Government; Entertainment / Media / Sports

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

he is handing it to his two sons, while Jack Welch developed a talent machine to groom CEOs for General Electric. To a significant degree, large American firms are at a later stage of View Details

Keywords: by D. Quinn Mills

December 2023
Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago

Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details

February 2024
Case

Chime Solutions

By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender and Mel Martin

Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details

Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

nurses with a certification above the requirement and pays them one salary level beyond that. In the midst of a perennial talent shortage in nursing, this allows Buurtzorg to retain experienced nurses, View Details

Keywords: by Annelena Lobb; Health

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

your phone. Whether you write out your thoughts in a journal or talk with a trusted mentor, consider the current state of your organization and ask: What are our capability gaps? Does our current team reflect our current View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

05 Nov 2021
Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details

Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail

02 Mar 2022
News

How Employers Can Invest in Frontline Workers

March 2023
Case

Walmart's Live Better U

By: Boris Groysberg, Annelena Lobb and Kerry Herman

Walmart’s Live Better U (LBU) program, which allowed its frontline employees and managers to attend college at Walmart’s expense, had expanded and changed over the course of five years. How could Walmart better develop the program for its associates and use it to meet... View Details

Keywords: Talent and Talent Management; Compensation and Benefits; Higher Education

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

Americans don't know how lucky they are." Q: You explore in detail his early years growing up a Hungarian Jew who was threatened not only by the Nazis but also by the Soviet invasion of his country. What do you think this upbringing contributed to his View Details

Keywords: by Sean Silverthorne; Computer

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

of countries has its own fascination. That's why we prefer to think about a cross section of countries and understand what is similar and different. We focus on many different emerging markets to View Details

Keywords: by Martha Lagace

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

to take the lead in globalisation, developing its higher education and research systems at speed and actively seeking to cooperate with academic partners along the New Silk... View Details

Keywords: Dina Gerdeman

01 Aug 1998
News

Spring Reunions: Milestones and Memories

which develops and markets pharmaceutical products. Starting at age 10, Bertarelli accompanied his father on business trips. By 17, he was helping to craft the company's annual budgets. He was 29 when he... View Details

Keywords: Eileen K. McCluskey

27 Oct 2022
Video

Creating an Inclusive Learning Environment

07 Jul 2023
Blog Post

Fostering Candor in Teams and Organizations

ability) should be a priority. Diversity cannot stop at hiring, however; effective collaboration, along with employee retention and growth, are the true goals. To achieve these ends, leaders must create work... View Details

Keywords: All Industries

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details