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  • January 2016 (Revised February 2016)
  • Course Overview Note

The Sustainable Core: Operations Management

By: Michael W. Toffel and L. Beril Toktay
This note is designed to help faculty embed environmental sustainability content into their core Operations Management course at the MBA or undergraduate level. It can also be used to identify cases with environmental content that can be used in operations electives... View Details
Keywords: Environmental Management; Operations Management; Sustainable Operations; Environmental Regulation; Operations; Supply Chain; Supply Chain Management; Agriculture and Agribusiness Industry; Biotechnology Industry; Food and Beverage Industry; Construction Industry; Forest Products Industry; Retail Industry
Citation
Related
Toffel, Michael W., and L. Beril Toktay. "The Sustainable Core: Operations Management." Harvard Business School Course Overview Note 616-022, January 2016. (Revised February 2016.)

    Everybody Now Wants Supply Chains to Be ‘Resilient.’ It Won’t Be Easy—or Likely

    Despite the current turmoil, memories will fade, and economics will trump concerns about national vulnerabilities. View Details
    • 2023
    • Working Paper

    Global Supply Chains: The Looming 'Great Reallocation'

    By: Laura Alfaro and Davin Chor
    Global supply chains have come under unprecedented stress as a result of U.S.-China trade tensions, the COVID-19 pandemic, and geopolitical shocks. We document shifts in the pattern of U.S. participation in global value chains over the last four decades, in terms of... View Details
    Keywords: Supply Chain; International Relations; Trade; Globalized Markets and Industries
    Citation
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    Alfaro, Laura, and Davin Chor. "Global Supply Chains: The Looming 'Great Reallocation'." Harvard Business School Working Paper, No. 24-012, August 2023. (in proceedings Jackson Hole Symposium, 2023 (also NBER WP 31661). See feature in NBER Digest, Nov (2023): Economics, Politics, and the Evolution of Global Supply Chains.)
    • September 2009
    • Article

    Virtue out of Necessity? Compliance, Commitment and the Improvement of Labor Conditions in Global Supply Chains

    By: Akshay Mangla, Richard Locke and Matthew Amengual
    Private, voluntary compliance programs, promoted by global corporations and nongovernmental organizations alike, have produced only modest and uneven improvements in working conditions and labor rights in most global supply chains. Through a detailed study of a major... View Details
    Keywords: Working Conditions; Ethics; Supply Chain; Governance Compliance; Globalization
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    Mangla, Akshay, Richard Locke, and Matthew Amengual. "Virtue out of Necessity? Compliance, Commitment and the Improvement of Labor Conditions in Global Supply Chains." Politics & Society 37, no. 3 (September 2009): 319–351.
    • 27 Feb 2024
    • Cold Call Podcast

    How Could Harvard Decarbonize Its Supply Chain?

    Keywords: Re: Robert S. Kaplan & Shirley Lu; Green Technology
    • 2012
    • Working Paper

    Learning by Supplying

    By: Juan Alcacer and Joanne Oxley
    Learning processes lie at the heart of our understanding of how firms build capabilities to generate and sustain competitive advantage: learning by doing, learning by exporting, learning from competitors, users, and alliance partners. In this paper we focus attention... View Details
    Keywords: Learning; Supply Chain; Competitive Advantage; Mobile and Wireless Technology; Competency and Skills; Relationships; Telecommunications Industry
    Citation
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    Alcacer, Juan, and Joanne Oxley. "Learning by Supplying." Harvard Business School Working Paper, No. 12-093, April 2012.
    • April 1989
    • Case

    Norton Auto Supply

    By: Janice H. Hammond
    Describes a multiechelon distribution system for the distribution of automobile spare parts. An analyst has been hired by the Norton Auto Supply Co. to improve the company's inventory planning and control techniques. Includes demand, cost, weight, and supplier lead... View Details
    Keywords: Business or Company Management; Operations; Distribution Channels; Management Practices and Processes; Management; Strategy; Industrial Products Industry; Auto Industry
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    Hammond, Janice H. "Norton Auto Supply." Harvard Business School Case 689-084, April 1989.
    • March 2017 (Revised December 2017)
    • Case

    The Ready-Made Garment Industry: A Bangladeshi Perspective (A)

    By: Nien-hê Hsieh and Saloni Chaturvedi
    Responsibility for working conditions in contract factories within the supply chain presents an ongoing challenge for managers and an area of debate. Much of the debate approaches the challenge from the perspective of large global apparel brands. This case helps... View Details
    Keywords: Apparel; Bangladesh; Corporate Responsibility; Human Rights; Supply Chains; Labor; Working Conditions; Supply Chain; Safety; Rights; Corporate Social Responsibility and Impact; Apparel and Accessories Industry; Bangladesh
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    Hsieh, Nien-hê, and Saloni Chaturvedi. "The Ready-Made Garment Industry: A Bangladeshi Perspective (A)." Harvard Business School Case 317-052, March 2017. (Revised December 2017.)
    • December 2014 (Revised August 2015)
    • Case

    Muñoz Group: Sustaining Global Vertical Integration Through Innovation

    By: Jose B. Alvarez and Annelena Lobb
    Muñoz Group, which supplied supermarket chains and food distribution chains around the world with fruit, flowers, juice and ice cream, was at a strategic crossroads in 2014. CEO Alvaro Muñoz had to choose the best way to achieve profit goals and provide his company... View Details
    Keywords: Innovation; Supply Chain; Retail; Agribusiness Industry; Globalized Firms and Management; Supply Chain Management; Competitive Advantage; Vertical Integration; Profit; Innovation and Invention; Retail Industry; Agriculture and Agribusiness Industry; North and Central America
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    Alvarez, Jose B., and Annelena Lobb. "Muñoz Group: Sustaining Global Vertical Integration Through Innovation." Harvard Business School Case 515-011, December 2014. (Revised August 2015.)
    • April 2010
    • Teaching Note

    Supply Chain Partners: Virginia Mason and Owens & Minor (TN) (A), (B), and (A) (Abridged)

    By: V.G. Narayanan and Lisa Brem
    Teaching Note for [109076], [109077], and [110063].. View Details
    Keywords: Medical Devices and Supplies Industry
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    Narayanan, V.G., and Lisa Brem. "Supply Chain Partners: Virginia Mason and Owens & Minor (TN) (A), (B), and (A) (Abridged)." Harvard Business School Teaching Note 110-056, April 2010.
    • 12 Dec 2023
    • Research & Ideas

    COVID Tested Global Supply Chains. Here’s How They’ve Adapted

    Global supply chains took some heat during the COVID-19 pandemic, with consumers waiting months for goods and politicians wringing their hands over trade policy. “Reshoring” is one of the hottest new... View Details
    Keywords: by Scott Van Voorhis
    • September 2014 (Revised November 2017)
    • Case

    Sustainability at IKEA Group

    By: V. Kasturi Rangan, Michael W. Toffel, Vincent Dessain and Jerome Lenhardt
    By 2014, IKEA Group was the largest home furnishing company, with EUR28.5 billion of sales, and planned to reach EUR50 billion by 2020, mainly from emerging markets. At the same time, IKEA Group had adopted in 2012 a new sustainability strategy that focused the... View Details
    Keywords: Furnishing; Sustainability; Supply Chain; Wood; Customer Value and Value Chain; Supply Chain Management; Environmental Sustainability; Growth and Development Strategy; Consumer Products Industry
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    Rangan, V. Kasturi, Michael W. Toffel, Vincent Dessain, and Jerome Lenhardt. "Sustainability at IKEA Group." Harvard Business School Case 515-033, September 2014. (Revised November 2017.)
    • 01 Oct 1998
    • News

    Supplying Demand

    Leo Kahn, that thought became a bigger reality than Stemberg ever imagined. Today, throughout the United States, Canada, the United Kingdom, and Germany, Staples boasts stores that are filled with every conceivable office supply at the... View Details
    Keywords: Paul Michelman
    • 22 Jun 2021
    • News

    "Where’s My Stuff?" Here’s Why Global Supply Chains Are Out of Whack Due to Pandemic

    • 25 Feb 2013
    • Working Paper Summaries

    Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

    Keywords: by Anita L. Tucker
    • 28 Aug 2023
    • News

    The “Great Reallocation” of Global Supply Chains is Happening, But China is Still a Major Player

    • 11 Apr 2023
    • News

    A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

    • Research Summary

    Global Supply Chains: The Looming “Great Reallocation”

    By: Laura Alfaro
    Global supply chains have come under unprecedented stress as a result of US-China trade tensions, the Covid-19 pandemic, and geopolitical shocks. We document shifts in the pattern of US participation in global value chains over the last four decades, in terms of... View Details
    • October 26, 2021
    • Article

    Value Chain Management to Implement Post-COVID-19 Health Care Strategy: The COVID-19 Crisis Has Created Areas of Innovation That Should Be Embraced by Health Care Leaders

    By: Michael E. Porter, Junaid Nabi and Thomas H. Lee
    Health care organizations must learn from what has worked during the COVID-19 crisis. Leaders have found that while they cannot do everything, they must define and manage the sequence of activities required to deliver high-value care. View Details
    Keywords: COVID-19 Pandemic; Value-based Health Care; Value Chain; Health Pandemics; Health Care and Treatment; Management; Strategy
    Citation
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    Porter, Michael E., Junaid Nabi, and Thomas H. Lee. "Value Chain Management to Implement Post-COVID-19 Health Care Strategy: The COVID-19 Crisis Has Created Areas of Innovation That Should Be Embraced by Health Care Leaders." DOI: 10.1056/CAT.21.0302. NEJM Catalyst (October 26, 2021).
    • May 2020 (Revised January 2022)
    • Case

    Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

    By: Linda A. Hill, Allison J. Wigen and Emily Tedards
    Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details
    Keywords: Innovation; Digital; Change; Culture; Management; Talent; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation and Invention; Transformation; Organizational Culture; Change Management; Talent and Talent Management; Customer Focus and Relationships; Supply Chain; Decision Making; Mission and Purpose
    Citation
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    Hill, Linda A., Allison J. Wigen, and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)." Harvard Business School Case 420-108, May 2020. (Revised January 2022.)
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