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  • 26 Apr 2016
  • First Look

April 26

Harm By: Minor, Dylan Abstract—We explore the relationship between managerial incentives and environmental harm. We find that high-powered executive compensation packages can increase the odds of environmental law breaking by 40%–60% and... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

Fans of the television show Mad Men are well acquainted with the mystique of the advertising business, circa 1960s, where relationships were consummated over martinis and campaigns fashioned through the wizardry of creative director Don... View Details
Keywords: by Michael Blanding; Advertising
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

exchange—think of this as learning how to read music and play true, clear notes. You can improve your improvisation skills by learning how to recognize, convey, and seek out three types of information: Relational information, which conveys beliefs and feelings about... View Details
Keywords: by Kathleen L. McGinn
  • 03 Jun 2014
  • First Look

First Look: June 3

prospect of marketing ExperienceFLX's business to a new customer base through Groupon was very appealing, the Falks found that designing a deal that met Groupon's requirements while still allowing ExperienceFLX to make money and without endangering their View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

psychological discomfort of dissonance. Similarly, physically cleansing oneself eliminated the relationship between inauthenticity and prosocial compensation. Finally, we demonstrated additional evidence for discriminant validity: these... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2012
  • First Look

First Look: April 3

(forthcoming) Abstract We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures,... View Details
Keywords: Carmen Nobel
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

limited explanatory power. Overall levels of local customers and suppliers are only modestly important, but new entrants seem particularly drawn to areas with many smaller suppliers, as suggested by Chinitz (1961). Abundant workers in... View Details
Keywords: Martha Lagace
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and interpersonal View Details
Keywords: Martha Lagace
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

programs strengthened the relationship between firms’ historical innovative efficiency and subsequent subsidy awards and depressed the influence of their corruption-related expenditures. We also examine the impact of these changes:... View Details
Keywords: Dina Gerdeman
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

British Parliament replaced common land with private property--a process that prompted better management and made Great Britain the leader in the Industrial Revolution. I then began to think about the relationship over time between new... View Details
Keywords: by Jim Aisner
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

Brand (in)fidelity: When Flirting with the Competition Strengthens Brand Relationships By: Consiglio, I., D. Kupor, F. Gino, and M.I. Norton Abstract—We document the existence and consequences of brand flirting: a short-lived experience... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

wrongdoers is consistent with their judgments, and we offer preliminary evidence on how to reduce these biases. Download the paper: http://www.hbs.edu/research/pdf/09-020.pdf Stock Price Fragility Authors:Robin Greenwood and David Thesmar Abstract We investigate the... View Details
Keywords: Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

symbiotic economic relationship that has developed between the People's Republic of China and the United States of America. The entry of Chinese labor into the world economy has significantly boosted the returns on capital relative to the... View Details
Keywords: Martha Lagace
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

These are important livelihoods for Americans and the number is growing with the gig economy and the opportunity to work remotely. Then there are about 4 million Main Street businesses: coffee shops, dry cleaners, and car repair operations, for example. Another 1... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 10 Mar 2015
  • First Look

First Look: March 10

a deal with Woteer, and if so, on what terms? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815076-PDF-ENG Harvard Business School Case 415-030 Building Effective Working Relationships This note introduces a framework for... View Details
Keywords: Carmen Nobel
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

between organizational boundary spanners contributes to the formation of trust between firms. Our findings, using data on the supplier-buyer relationships of two major US auto manufacturers, suggest that history affects trust formation in... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by supplier brand-owners. The... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 24 Sep 2013
  • First Look

First Look: September 24

Abstract—Existing apology research has conceptualized apologies as a device to rebuild relationships following a transgression. As a result, apology research has failed to investigate the use of apologies for outcomes for which... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

its importance. 3) Being close to people who were ambivalent about a change was always beneficial. In the end, fence-sitters were reluctant to disappoint a friend. But close relationships with resisters were a double-edged sword: such... View Details
Keywords: Anna Secino

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