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  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

serious attention to how they might be more accountable to the communities they seek to serve. Juggling the many expectations of accountability—for finances, governance, performance, and mission—requires integration and alignment... View Details
Keywords: by Staff
  • 22 Oct 2013
  • First Look

First Look: October 22

manage talent effectively. It illustrates how law firms can significantly increase the performance, engagement, and retention of their lawyers by giving them the tools to develop and support the development of others. It also describes the need to View Details
Keywords: Sean Silverthorne
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

blended identity; thus, limiting the extent to which such organizations can truly "re-direct" future career choices. Strategic Orientations in a Competitive Context: The Role of Strategic... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

"idle." So it is with organizational conversation, which puts a premium on developing and following an agenda that aligns with the strategic objectives of a company. Over time, the many voices that... View Details
Keywords: Re: Boris Groysberg
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

the variables that align with different customer types. Given the competing priorities in any venture, we've found that an ICP process must come from the top team to be credible and effective. Conversely, the process itself often helps to... View Details
Keywords: by Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

Knowledge next month.How can providers compete on value? To do so, they must embrace a series of strategic and organizational imperatives, shown in Figure 5-1. We describe the imperatives in the context of hospitals and physician groups.... View Details
Keywords: by Michael E. Porter; Health
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

(DRGs) that are too narrow to encompass the necessary care. Reimbursement must shift to bundled payments covering the total care of the patient's medical condition, including all the specialties and services involved. Only in this way is reimbursement View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 05 Apr 2011
  • First Look

First Look: April 5

phases of a new industry, formed a strategic goal. Our data show goal formation as a phased social process. By aggregating previously encountered solutions to known problems, the founding team formed an emergent goal that presented an... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

practices of these CEOs and financial performance. There is already ample evidence to support this. We wanted to understand what this model of leadership looks like close up. Q: One key to success is that these leaders align strategy and... View Details
Keywords: by Martha Lagace
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

different ends of the career spectrum with a shared belief in their powerlessness" These companies have created new business opportunities by identifying societal problems that align with—or become part of—the firm’s operating... View Details
Keywords: by George Serafeim
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

elusive, goal requiring further attention. "This is not an unnatural act but an essential feature for any business," according to K. Hariharan. As Patel points out, "... the right strategic pathways to be followed during... View Details
Keywords: by James Heskett
  • 20 Dec 2016
  • First Look

December 20, 2016

designed to enhance competitive effectiveness, we review the necessary analyses to ensure that resources are aligned with strategic initiatives. Most importantly, this module demonstrates how asset... View Details
Keywords: Carmen Nobel
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

http://www.hbs.edu/research/pdf/07-051.pdf Alignment in Cross-Functional and Cross-Firm Supply Chain Planning Authors:Santiago Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the... View Details
Keywords: Martha Lagace
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

of the energy company Cinergy, has led the company from the brink of bankruptcy to one of the premier energy companies through selecting a focused strategy, aligning the organization to support it, and mobilizing all the employees to... View Details
Keywords: Martha Lagace
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs negotiate a View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • June 2024 (Revised August 2024)
  • Case

Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard

By: Tatiana Sandino and Samuel Grad
Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details
Keywords: Balanced Scorecard; Restructuring; Training; Supply Chain Management; Distribution; E-commerce; Business Model; Business Plan; Decision Choices and Conditions; Marketing Strategy; Alignment; Brands and Branding; Negotiation; Joint Ventures; Strategic Planning; Salesforce Management; Competition; Retail Industry; Consumer Products Industry; Beauty and Cosmetics Industry; India
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  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

success. Alina Sandell, for example, said, “Key to all of this I think is assessing the characteristics of your culture, looking at whether your culture is aligned to your strategic requirements and then... View Details
Keywords: by James Heskett
  • 21 Oct 2014
  • First Look

First Look: October 21

  Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and... View Details
Keywords: Sean Silverthorne

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