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Show Results For
- All HBS Web
(609)
- News (280)
- Research (292)
- Events (1)
- Multimedia (6)
- Faculty Publications (49)
- 04 Sep 2019
- News
Clicks and Mortar
gotten used to as consumers. Antonio Moreno: People still like going to a physical store to have an experience and learn about products, but now that can be decoupled from the act of taking possession of a... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women. But when an investor pulled out... View Details
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to... View Details
- 01 Jun 2012
- News
Faculty Research Online
HBS Cases: Overcoming the Stress of ‘Englishnization’ CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren’t as effective in... View Details
- 01 Oct 2001
- News
Q&A: Orin Smith
the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there... View Details
- 01 Sep 2020
- News
Giving Amazon the Boot
business? Sarah Ford (MBA 2007)’s experience with Amazon highlights its allure and drawbacks. In 2012, Ford founded Ranch Road Boots, a high-end shoe company inspired by her roots in West Texas and her View Details
- 01 Jun 2011
- News
Walking the TalkTalk
challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and broadband services to more than 4... View Details
- 01 Apr 2002
- News
The Simplest Taste
parlaying that one emporium into an empire of stores nationwide. Neiman Marcus introduced a number of innovations such as weekly department store fashion shows, personalized gift wrapping, a national... View Details
- 12 Jul 2021
- News
Your Fullest Self
to hide. She began wearing wigs and extensions for the convenience and versatility they offered, not as a necessity. That experience was the seed for what inspired her to leave a secure position at Shell and launch Upgrade, an online... View Details
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources... View Details
- 26 Oct 2015
- News
Ron Johnson’s Post-Penney’s Rebirth
The November issue of Fast Company has a profile of Ron Johnson (MBA 1984)—former Apple retail guru and JC Penney CEO. Johnson’s now at the helm of a consumer electronics startup, Enjoy, that focuses on personal service interactions with customers. "What we’re trying... View Details
- 01 Sep 2010
- News
Five Honored for Missions Accomplished
capacity she helped lead the MBA Silicon Valley Immersion Experience Program. As a newspaper industry analyst at DLJ early in your career, did you anticipate the industry’s decline? I put a “sell” on newspapers in 1988 when I saw threats... View Details
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- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
of that, the South African government took notice and responded by negotiating a land purchase for the Seven Sisters, who until that point owned no vineyards and had to contract farmers and a winery to grow grapes. Now Walmart wants to put Seven Sisters in 1,500 US... View Details
- 01 Sep 2010
- News
Giving Back
It was in grade school that Jim Gibbons (MBA ’94) began to lose his sight due to macular degeneration, a retinal condition; by his junior year at Purdue, his vision loss was complete. Today, Gibbons is president and CEO of Goodwill Industries International, a network... View Details
- 05 May 2017
- News
Barnes & Noble Names Demos Parneros CEO
challenge is the sales performance; that’s no secret,” Parneros told the Times. “We’ve got to figure out ways to change things up a little bit and increase traffic.” Parneros told the Times that he sees strengths in the company’s expansion in educational products and... View Details
- 08 Jun 2011
- News
Alumni News: Judy Gehrke
http://www.alumni.hbs.edu/bulletin/alumni-news/story-gehrke.html View Details
- 04 Feb 2022
- News
Hour by Hour
$1,000 per permanent hire by bypassing recruitment, background checks, and training. It has also helped hourly employees pick up extra work. “You can imagine that if you’re a store manager, you want somebody who’s familiar with your... View Details
- 14 Feb 2017
- News
Taking the Lead at Wesfarmers
- 18 Jul 2019
- News
A Category Leader
created to give people who work in our stores as beauty experts a career path and leadership opportunities. Even today, we have staffers who started as sales associates 15 years ago who run half the country and are leaders in our company.... View Details