Publications

Publications

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  • January 1989
  • Case

IBM Corp.: The Full Employment Practice (A)

By: D. Quinn Mills
Keywords: Selection and Staffing; Human Resources; Management; Computer Industry
Related
  • 2015
  • Working Paper

Making a Difference: Leader Evaluation, Selection, and Impact

By: Gautam Mukunda
The relationship between leader selection and impact is important to both researchers and practitioners. This paper introduces Leader Filtration Theory (LFT)—a theory from political science—to managerial audiences, applies it to organizations, and uses it to improve... View Details
Keywords: Leaders; Leader Selection; Individual Impact; Leadership; Selection and Staffing
Related
  • 13 Jun 2016
  • News

JetBlue Chairman on How to Handle Betrayal

say how did I participate in this? I think that gives you insight and sort of the first ability to start approaching it in a way that allows you to heal.” If the betrayals are fixable, Peterson says they must be addressed quickly, so as not to “fester.” For businesses,... View Details
  • 3 Feb 2020
  • Interview

Lou Shipley: [How to Build a Culture of Enablement]

By: Lou Shipley
This episode of Reveal brings Lou Shipley, investor, lecturer, and previous CEO of Black Duck Security. Lou details sales enablement's role in delivering sales excellence and an effective new hire onboarding experience. View Details
Keywords: Hiring; Company Culture; Sales; Selection and Staffing; Organizational Culture
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  • April 2018
  • Article

Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices

By: Rellie Derfler-Rozin, Bradford Baker and F. Gino
In this paper, we explore referral-based hiring practices and show how a referrer’s power (relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and... View Details
Keywords: Selection and Staffing; Ethics; Perception
Related
  • June 2013
  • Supplement

Walker Insurance: Paul Thomson (Video Supplement)

By: Jim Sharpe
This is the Video Supplement for Walker Insurance: Paul Thomson (HBS Case 813057). View Details
Keywords: Entrepreneurial Organizations; Entrepreneurs; Entrepreneurship; Search; Search Funds; Sales Force Management; Sales; Sales Channels; Insurance And Reinsurance; Insurance Companies; Acquisitions; Hiring; Service Management; Service; Insurance; Salesforce Management; Selection and Staffing; Insurance Industry; United States
Related
  • 9 AM – 9 AM EDT, 09 Oct 2018

HBX Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: October 9, 2018 - December 6, 2018 View Details
  • 01 Dec 2003
  • News

HBS Releases 2003 Financial Report

expenses to a level of $11 million less than originally planned. Major savings came in maintaining lower staffing levels, trimming costs in Executive Education and HBS Publishing, and deferring a number of discretionary maintenance... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

written of his personal experience with the healthcare system. Cue MinuteClinic, located in 640 CVS stores across 25 states. Staffed with nurse practitioners and physician assistants, it provides on-the-spot care for routine ailments such... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • September 22, 2008
  • Article

How to Minimize the Risks of Hiring Outside Stars

By: Boris Groysberg, Lex Sant and Robin Abrahams
Keywords: Risk and Uncertainty; Selection and Staffing
Related
  • 9 AM – 10 AM EDT, 16 Oct 2019
  • HBS Online

HBS Online Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: October 16, 2019 - December 11, 2019 View Details
  • 9 AM – 10 AM EDT, 07 Aug 2019
  • HBS Online

HBS Online Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: August 7, 2019 - October 2, 2019 View Details
  • 9 AM – 10 AM EST, 09 Jan 2019
  • HBS Online

HBS Online Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: January 9, 2019 - March 6, 2019 View Details
  • January 2021
  • Article

Sales Hiring Is Hard to Do (Don't Make It Harder)

By: Frank V. Cespedes
In the aggregate, hiring in sales is more expensive than many companies’ cap-ex decisions. But it rarely gets the same attention and companies fail to deal with challenges inherent in sales hiring. Unlike many other business functions, there is no easily identified... View Details
Keywords: Salesforce Management; Selection and Staffing; Human Resources
Related
  • 2015
  • Working Paper

Discretion in Hiring

By: Mitchell Hoffman, Lisa B. Kahn and Danielle Li
Who should make hiring decisions? We propose an empirical test for assessing whether firms should rely on hard metrics such as job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a... View Details
Keywords: Selection and Staffing; Management Practices and Processes
Related
  • October 2010 (Revised March 2013)
  • Case

Baxter's Asia Pacific 'Talent Edge' Initiative

By: Jordan Siegel, Mimi Xi and Christopher Poliquin
This case examines whether multinationals have a potential competitive weapon in aggressively exploiting social schisms in host labor markets and in hiring and promoting senior managers from excluded groups. View Details
Keywords: Labor; Selection and Staffing; Groups and Teams
Related
  • June 1983
  • Article

Elicitation of Honest Preferences for the Assignment of Individuals to Positions

By: Dutch Leonard
Keywords: Jobs and Positions; Selection and Staffing
Related
  • Web

IT Strategy: Strengthening Collaboration Between HBS IT and Faculty | Information Technology

IT Strategy: Strengthening Collaboration Between HBS IT and Faculty 1.01 Faculty Consultation and Engagement Staffing By Annie Harrison on June 30, 2025 Share via Facebook Share via LinkedIn Print Share via email The Opportunity Harvard... View Details
  • Forthcoming
  • Article

On the Limits of Anonymization for Promoting Diversity in Organizations

By: Linda W. Chang and Edward H. Chang
Anonymization of job applicant resumes is a recommended strategy to increase diversity in organizations, but large-scale tests have shown mixed results. We consider decision-makers’ social dominance orientation (SDO), a measure of anti-egalitarianism/endorsement of... View Details
Keywords: Diversity; Selection and Staffing; Rank and Position
Related
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

management of tensions caused by the simultaneous need for such things as short-term and long-term performance, the exploitation of existing ideas and the search for new ones, and the staffing and motivation of leadership teams with... View Details
Keywords: by James Heskett