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  • All HBS Web  (4,951)
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  • All HBS Web  (4,951)
    • People  (7)
    • News  (811)
    • Research  (3,511)
    • Events  (47)
    • Multimedia  (21)
  • Faculty Publications  (2,375)
← Page 12 of 4,951 Results →
  • March 2018 (Revised March 2019)
  • Technical Note

Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains

By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
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Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains." Harvard Business School Technical Note 118-082, March 2018. (Revised March 2019.)
  • 16 Apr 2012
  • News

Stock Split for Google That Cements Control at the Top

  • July 1977
  • Article

Social Roles, Social Control and Biases in Social Perception Processes

By: L. D. Ross, T. M. Amabile and J. Steinmetz
To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
  • 2016
  • Working Paper

What Factors Drive Director Perceptions of Their Board's Effectiveness?

By: Boris Groysberg, Paul M. Healy and Richard Ellis Crum
We use a survey of directors to collect data on their ratings of board effectiveness as well as board internal dynamics and key processes. Controlling for many of the governance metrics examined by prior research, we find that directors’ ratings of their boards’... View Details
Keywords: Board Of Directors; Corporate Governance; Performance Effectiveness; Perception; Risk Management
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Groysberg, Boris, Paul M. Healy, and Richard Ellis Crum. "What Factors Drive Director Perceptions of Their Board's Effectiveness?" Working Paper, February 2016.
  • 27 Apr 2018
  • HBS Seminar

Helen Riley, Moonshot Mission Controller at X (formerly Google [x])

  • 2023
  • Working Paper

When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement

By: Ryan W. Buell, Wei Cai and Tatiana Sandino
Gamified training is a novel management control system in which companies use gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training using data from a natural field... View Details
Keywords: Gamified Training; Management Control Systems; Employee Engagement; Employees; Learning; Training; Motivation and Incentives; Performance
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Buell, Ryan W., Wei Cai, and Tatiana Sandino. "When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement." Harvard Business School Working Paper, No. 19-101, March 2019. (Revised October 2023.)
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

mind that communities are governed very differently than companies. User communities operate outside the boundaries of the firm even in cases where the community organizes around a firm’s core products––and firms can therefore not View Details
Keywords: by Danielle Kost
  • 29 Jan 2019
  • Research & Ideas

'Green Bonds' May Be Our Best Bet for Environmental Damage Control

Municipalities have been selling bonds to pay for public works projects—fire stations, parking garages,sewage treatment systems—for 200 years. It’s only in the past decade or so, however, that they’ve been selling them with an extra perk: helping the environment. In... View Details
Keywords: by Michael Blanding; Energy; Utilities; Construction; Green Technology; Public Administration
  • 16 Apr 2019
  • News

Would You Live in a Smart City Where Government Controls Privacy?

  • 2018
  • Working Paper

Need for Speed: The Impact of Website Performance on Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is... View Details
Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; Internet and the Web; Performance; Service Operations
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Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of Website Performance on Online Retail." Working Paper, October 2018.
  • 25 Mar 2016
  • News

The Race Is On to Control Artificial Intelligence, and Tech’s Future

  • February 2022 (Revised October 2022)
  • Supplement

Henkel: Building a Winning Culture (D)

By: Robert L. Simons and Carolyn Deller
This three-page case is the third update to Henkel: Building a Winning Culture (A). In this supplement, dated 2021, a new CEO has taken over Henkel and implemented a new strategy. His changes to the original performance management system are presented as a new... View Details
Keywords: Execution; Management Control Systems; Performance Goals; Incentives; Levers Of Control; Strategy; Management Analysis, Tools, and Techniques; Performance Evaluation
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Simons, Robert L., and Carolyn Deller. "Henkel: Building a Winning Culture (D)." Harvard Business School Supplement 122-055, February 2022. (Revised October 2022.)
  • March 2013
  • Article

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

By: Marion Fourcade and Rakesh Khurana
This article draws on historical material to examine the co-evolution of economic science and business education over the course of the twentieth century, showing that fields evolve not only through internal struggles but also through struggles taking place in adjacent... View Details
Keywords: Professions; Disciplines; Neo-Liberalism; Education; Economics; Finance; Society; United States
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Fourcade, Marion, and Rakesh Khurana. "From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America." Theory and Society 42, no. 2 (March 2013): 121–159.
  • June 2012 (Revised February 2017)
  • Teaching Note

Henkel: Building a Winning Culture

By: Robert Simons and Natalie Kindred
This is the teaching note for Henkel: Building a Winning Culture (HBS No. 112-060) View Details
Keywords: Execution; Management Control Systems; Performance Goals; Incentives; Levers Of Control; Strategy
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Simons, Robert, and Natalie Kindred. "Henkel: Building a Winning Culture." Harvard Business School Teaching Note 112-087, June 2012. (Revised February 2017.)
  • 06 Nov 2012
  • News

For Entrepreneurs, Three Ways to Control Your Destiny and Rekindle Joy

  • Article

On Her Own Account: How Strengthening Women's Financial Control Impacts Labor Supply and Gender Norms

By: Natalia Rigol, Simone Schaner, Rohini Pande, Erica Field and Charity Troyer Moore
Can increasing control over earnings incentivize a woman to work, and thereby influence norms around gender roles? We randomly varied whether rural Indian women received bank accounts, training in account use, and direct deposit of public sector wages into their own... View Details
Keywords: Social Norms; Employment; Wages; Gender; Banks and Banking; Perception
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Rigol, Natalia, Simone Schaner, Rohini Pande, Erica Field, and Charity Troyer Moore. "On Her Own Account: How Strengthening Women's Financial Control Impacts Labor Supply and Gender Norms." American Economic Review 111, no. 7 (July 2021): 2342–2375.
  • 2019
  • Working Paper

On Her Own Account: How Strengthening Women's Financial Control Affects Labor Supply and Gender Norms

By: Natalia Rigol, Erica Field, Rohini Pande, Simone Schaner and Charity Troyer-Moore
Can greater control over earned income incentivize women to work and influence gender norms? In collaboration with Indian government partners, we provided rural women with individual bank accounts and randomly varied whether their wages from a public workfare program... View Details
Keywords: Gender Norms; Economics; Gender; Employment; Income; Societal Protocols; India
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Rigol, Natalia, Erica Field, Rohini Pande, Simone Schaner, and Charity Troyer-Moore. "On Her Own Account: How Strengthening Women's Financial Control Affects Labor Supply and Gender Norms." NBER Working Paper Series, No. 26294, September 2019.
  • Winter 2009
  • Article

Is Private Equity Out of Control in Latin America?: The Impact of Structures on Private Equity Transactions in Latin America 1988-2007

By: Roberto Charvel
This article explores the private equity industries in 25 Latin American countries from 1988 to 2007. View Details
Keywords: Latin America; Entrepreneurial Finance; Business Startups; Business Cycles; Development Economics; Economic Systems; Corporate Entrepreneurship; Assets; Capital Markets; Venture Capital; Capital Structure; Private Equity; Latin America; North and Central America
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Charvel, Roberto. "Is Private Equity Out of Control in Latin America? The Impact of Structures on Private Equity Transactions in Latin America 1988-2007." Journal of Private Equity 13, no. 1 (Winter 2009): 80–88.
  • 17 Apr 2019
  • Cold Call Podcast

Would You Live in a Smart City Where Government Controls Privacy?

  • 2019
  • Working Paper

The Comprehensive Effects of a Digital Paywall Sales Strategy

By: Doug J. Chung, Ho Kim and Reo Song
This paper explores the multiple and comprehensive effects of a digital paywall sales strategy, an increasingly common means of go-to-market for media firms. Specifically, we examine the effects of a digital paywall on a media firm’s two sources of income—subscription... View Details
Keywords: Digital Paywall; Demand Substitution; Spillover Effect; Synthetic Control; Sales; Strategy; Media; Newspapers; Publishing Industry
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Chung, Doug J., Ho Kim, and Reo Song. "The Comprehensive Effects of a Digital Paywall Sales Strategy." Harvard Business School Working Paper, No. 19-118, May 2019.
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